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State Bank of India Personal Loan 24X7 Customer Care

SBI is the biggest public sector bank in India. With pan-India presence and numerous branches all over the country, SBI offers personalised banking services to millions of Indians. As one of the major banking services, SBI offers personal loans to help individuals meet their emergency cash requirements. Customers can connect with the customer care team on the following helpline numbers 24 x 7 to find information on personal loans1800 11 2211 (toll-free), 1800 425 3800 (toll-free) or 080 – 2659 9990 (standard call rates apply). These numbers are accessible pan-India and from all mobiles and landlines.

State Bank of India Personal Loan Customer Care Number
State Bank of India 24X7 Personal Loan Customer Care Number

About State Bank of India

Sbi Personal Loan Customer Care

Shortly known as SBI, the State Bank of India is the largest bank in the country and accounts for 23% of all banking services. It holds one-fourth of the total savings bank deposits and loans offered in India. It’s a Government of India undertaking and is headquartered in Mumbai. Not just the largest bank, SBI is also the oldest commercial bank dating way back to 1806. SBI is one of the handful Indian corporations that are ranked in the Prestigious Fortune 500 Global list. The Reserve Bank of India holds a 60% stake in SBI.

SBI Customer Care

SBI makes it easy for customers to get their queries resolved by offering a dedicated customer service portal. Customers can resolve queries or file their complaints and feedback using any of the following methods – helpline numbers, email, online forms, and the mobile app.

SBI Personal Loan

SBI offers a diverse array of personal finance services to help customers meet their emergency cash requirements. SBI personal loans come in handy to meet marriage, education, household, travel, and other miscellaneous expenses. The major personal loans from SBI include:

  • Loans for pensioners
  • Loans to salaried employees
  • Pre-approved personal loans
  • Loans against securities

For further details on the eligibility and features of these personal loans, get in touch with the customer care team or contact your home branch.

SBI Personal Loan Customer Care

SBI offers customers multiple channels to reach the customer service team. If you have any queries regarding personal loans – availability, eligibility, status of loan application, product information, next EMI payment and more, you can easily get in touch with the customer care team using any one of the following methods:

  • Helpline numbers:1800 11 2211 (toll-free), 1800 425 3800 (toll-free) or 080 – 2659 9990 (standard call rates apply). Note that these numbers are available 24 x 7, 365 days of the year and accessible to customers pan-India.
  • Email: Customers can also send in their queries to the customer care team via email at customercare@sbi.co.in
  • Postal Mail: Customers can send in their queries into the following address:

Customer Service Department
State Bank of India
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400 021
Tel: 022-22029456
Fax: 022 22742431

SBI Grievance Redressal Mechanism

SBI offers an efficient grievance redressal system to help customers resolve their queries and complaints.

The first point of approach is to reach out to the Customer Service team via the toll-free numbers or the branch manager. If the customer’s complaint/query is not resolved satisfactorily within three weeks, the customer can further escalate the issue by reaching out to the:

  • The Assistant General Manager of the Regional Business Office
  • General Manager of the Local Head Office 

Here is the list of addresses and helpline numbers of the Grievance Redressal Cell at the various Local Head Offices. You can get in touch with the Head Office, under which your branch falls.

Local Head OfficeAddress, Email and Telephone Numbers

AHMEDABAD
(State of Gujarat & Union Territories of Daman and Dadra & Nagar Haveli)
General Manager
State Bank of India,
Local Head Office, Bhadra,
Ahmedabad-380 001

E-mail: agmcustomer[dot]lhoahm[at]sbi[dot]co[dot]in
Grievance Cell Tel no. :
(079) 25510883, 25506648, 25506050
Fax no. (079) 25506648

AMARAVATI
State Bank of India,
Local Head Office, Amaravati Circle,
Gun Foundry,
Hyderbad-500 001

E-mail: agmcustomer[dot]lhoand[at]sbi[dot]co[dot]in
Grievance Cell Tel no. :
(040) 23387435, 23387727

BANGALORE
(State of Karnataka)
General Manager
State Bank of India,
Local Head Office,
65, St. Mark's Road, Bangalore-560 001.

E-mail: agmcustomer[dot]lhoban[at]sbi[dot]co[dot]in
Grievance Cell Tel no. :
(080) 25943030 , 25943500
Fax no. : (080) 22124018, 25943125

BHOPAL
(States of M.P. Chhatisgarh)
General Manager
State Bank of India,
Local Head Office, Hoshangabad Road,
Bhopal-462 011.

E-mail: agmcustomer[dot]lhobho[at]sbi[dot]co[dot]in
Grievance Cell Tel no. :
(0755) 2576851, 2575226
Fax no. : (0755) 4059200 , 2550106

BHUBANESWAR
(State of Orissa)
General Manager
State Bank of India,
Local Head Office ,
111/1, Pandit Jawaharlal Nehru Marg,
Bhubaneswar Orissa-751 001.

E-mail:agmcustomer[dot]lhobhu[at]sbi[dot]co[dot]in
Grievance Cell Tel no. :
(0674)2396580, 2396582
fax no. : (0674) 2390248

CHANDIGARH
(U.T. of Chandigarh & States of H.P., J & K, Punjab and the districts of Haryana other than those mentioned under Delhi)
General Manager State Bank of India, Local Head Office,
Sector-17-B, Chandigarh-160 017.

E-mail: agmcustomer[dot]lhocha[at]sbi[dot]co[dot]in
Grievance Cell Tel no. :
(0172)2707391, 2707390, 4567633,4567193,4567120
Fax no. (0172) 2713968, 2720234

CHENNAI
(State of Tamil Nadu & U.T. of Pondicherry)
General Manager
State Bank of India,
Local Head Office,
Circletop House,
16 , College Lane,
Chennai-600 006.

E-mail: agmcustomer[dot]lhoche[at]sbi[dot]co[dot]in
Grievance Cell Tel no. :
(044) 28214285, 28266141
Fax no : (044) 28214381

DELHI
(States of Delhi,
Rajasthan,Uttaranchal & part of Haryana
U.P. Districts of Agra,
Aligarh, Etah, Ferozabad, Hathras,
Baghpat, Mahamayanagar, Mainpuri, Mathura,
Muzaffarnagar, Meerut, Saharanpur,
Ghaziabad, Bulandshahr, Gautam Budh Ngr.
Haryana Districts of Faridabad,
Gurgaon and Sonepat.
Uttranchal All Districts)
General Manager,
State Bank of India, Local Head Office ,
11, Sansad Marg,
New Delhi-110 001.

E-mail: agmcustomer[dot]lhodel[at]sbi[dot]co[dot]in
Grievance Cell Tel no. :
(011)23407121, 23407657, 23407447, 23407480
Fax no. (011) 23361969

GUWAHATI
(7 States of North-East)
General Manager
State Bank of India,
Local Head Office ,
A.T. Road, Bharalumukh ,
Post Box No. 103,
Guwahati-781 009.

E-mail: agmcustomer[dot]lhoguw[at]sbi[dot]co[dot]in
Grievance Cell Tel no. :
(0361)2237663, 2237513
Fax no. (0361) 2237664, 2237819

HYDERABAD
(State of Andhra Pradesh)
General Manager
State Bank of India,
Local Head Office,
Bank Street, Koti,
Hyderabad - 500 095.

E-mail: agmcustomer[dot]lhohyd[at]sbi[dot]co[dot]in
Grievance Cell Tel no. :
(040)24756925, 23466108
Fax no. (040) 24751010

JAIPUR
State Bank of India,
Local Head Office,
Tilak Marg, C-Scheme,
Jaipur - 302 005.

E-mail: agmcustomer[dot]lhojai[at]sbi[dot]co[dot]in
Grievance Cell Tel no. :
(0141)2256326, 2256327, 2256328

KOLKATA
(States of West Bengal,
Sikkim and U.T. of Andaman & Nicobar Islands)
General Manager
State Bank of India, Local Head Office,
'Samriddhi Bhavan,
1, Strand Road ,
Kolkata-700 001.

Email:agmcustomer[dot]lhokol[at]sbi[dot]co[dot]in
Grievance Cell Tel no.
(033)22489333 & 22436531, 22624954
Fax no. (033) 22435128, 22439358

LUCKNOW
(State of U.P. covering districts other
than those mentioned under New Delhi)
General Manager
State Bank of India, Local Head Office,
New Administrative Bldg. ,
Motimahal Marg , Hazratganj ,
Lucknow-226 001.

E-mail: agmcustomer[dot]lholuc[at]sbi[dot]co[dot]in
Grievance Cell Tel no. :
(0522) 2201492 , 2201496, 2234012, 2295936, 2230401
Fax no. (0522) 2282573, 2231463

MAHARASHTRA
(The State of Maharashtra (excluding districts of Mumbai City, Mumbai Suburban, Thane, Palghar and Raigad) and the State of Goa.)
General Manager
State Bank of India, Local Head Office,
Bandra Kurla Complex
Mumbai-400 051.

E-mail: agmcustomer[dot]lhomum[at]sbi[dot]co[dot]in
Helpline (022) 6445525, 26445524
Grievance Cell Tel no. :
26445532, 26445533, 26445432
ATM Department 55514539, 55514540
Housing & Personal Loan 26445543, 26445542
Fax no. (022) 26445505, 26445535, 26445530, 26445464

MUMBAI(Metro)
(The districts of Mumbai City, Mumbai Suburban, Thane, Palghar and Raigad in the State of Maharashtra.)
General Manager
State Bank of India , Local Head Office ,
Bandra Kurla Complex
Mumbai-400 051.

E-mail: agmcustomer[dot]lhomum[at]sbi[dot]co[dot]in
Helpline (022) 6445525, 26445524
Grievance Cell Tel no. :
26445532, 26445533, 26445432
ATM Department 55514539, 55514540
Housing & Personal Loan 26445543, 26445542
Fax no. (022) 26445505, 26445535, 26445530, 26445464

PATNA
(States of Bihar and Jharkhand)
General Manager
State Bank of India, Local Head Office,
Judges Court Road,
Patna-800 001.

E-mail: agmcustomer[dot]lhopat[at]sbi[dot]co[dot]in
Contact Number: 0612-2238388
Grievance Cell Tel no. :
(0612)2209078 & 2209005,2209080
Fax no. (0612) 2209006, 2209072, 2238388

THIRUVANANTHAPURAM
(State of Kerala)
General Manager
State Bank of India,
Local Head Office,
Poojappura
Thiruvananthapuram, Pin-695 012

E-mail: agmcustomer[dot]lhotri[at]sbi[dot]co[dot]in
Grievance Cell Tel no. :
(0471)2192333, 2192555, 2192666, 2192260

Level 3

If the customer is still not satisfied with the resolution of the query, he/she can reach out to the Banking Ombudsman service offered by the RBI.

SBI Nodal Offices Customer Care Numbers

Customers can also get in touch with their respective nodal offices to get more information regarding personal loans. Here is the list of contact details for SBI’s nodal offices.

SBI Nodal Offices

Circle

Address

Contact Number

Email ID

Ahmedabad

Local Head Office, Bhadra, Ahmedabad, 380001

079-25506577

agmcustomer[dot]lhoahm[at]sbi.c[dot].i[dot]   

Bangalore

Local Head Office, 65, St Mark's Road, Bangalore - 560001

080-25943026

agmcustomer[dot]lhoban[at]sbi.[dot]o.[dot]n  

Kolkata

Local Head Office, Samridhi Bhavan, 1, Strand Road, Kolkata, 700001

033-22436524

agmcustomer[dot]lhokol[at]sbi[dot]co[dot]in 

Bhopal

Local Head Office, Hoshangabad Road, BHOPAL, 462011

0755-4288010

agmcustomer[dot]lhobho[at]sbi[dot]co[dot]in 

Bhubaneswar

Local Head Office, III/I, Pt. J L Nehru Marg, 751001

0674-2391772

agmcustomer[dot]lhobhu[at]sbi[dot]co[dot]in 

Chandigarh

Local Head Office, Sector 17 A, Chandigarh, 160017

0172-2703315

agmcustomer[dot]lhocha[at]sbi[dot]co[dot]in 

Chennai

Local Head Office, Circle Top House, 16, College lane, Chennai, 600006

044-28214116

agmcustomer[dot]lhoche[at]sbi[dot]co[dot]in 

Delhi

State Bank of India Local Head Office, 11, Sansad Marg, New Delhi 110 001

011-23407121011-23407122

agmcustomer[dot]lhodel[at]sbi[dot]co[dot]in 

Guwahati

State Bank of India Local Head Office, G.S. Road, P.O. Assam

0361-2237556

agmcustomer[dot]lhoguw[at]sbi[dot]co[dot]in 

Hyderabad

State Bank of India Local Head Office, Bank Street, Koti, Hyderabad - 500 095

040-23466512

agmcustomer[dot]lhohyd[at]sbi[dot]co[dot]in 

Lucknow

State Bank of India Local Head Office, Moti Mahal Marg, Lucknow- 226 001

0522-2201492

agmcustomer[dot]lholuc[at]sbi[dot]co[dot]in 

Mumbai

State Bank of India Local Head office, "Synergy", Plot No. C-6, 'G" Block, Bandra Kurla complex, Bandra(E),Mumbai

022-26445506

agmcustomer[dot]lhomum[at]sbi[dot]co[dot]in 

Patna

State Bank of India Local Head Office, Judges Court Road, Patna - 800 001

0612-2209082

agmcustomer[dot]lhopat[at]sbi[dot]co[dot]in 

Thiruvananthapuram

State Bank of India Local Head Office Poojappura Trivandrum - 695012

0471-2192604

agmcustomer[dot]lhotr[at]sbi[dot].c[dot].in

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