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Customers can contact SVC Bank personal loan customer care for any inquiries or resolutions regarding personal loans. They can reach the customer care team via SVC Bank Customer Care Number City Wise, phone banking, Webchat, SVC Bank NRI Toll-Free Number, Chatbot, E-mail, or Click2Talk
About SVC Bank
SVC Co-operative Bank offers personal loans for all immediate cash requirements like medical emergencies, car upgrades, home renovations, educational needs, marriage, vacations, shopping and more.
Besides offering an array of banking products to meet the needs of customers, SVC co-operative bank also offers excellent customer care services round the clock. Customers can get in touch with the bank using the 24 x 7 helpline number for any queries on personal loans.
24 x 7 toll-free helpline number of SVC co-operative bank: 1800 313 2120
About SVC Bank Personal Loan Customer Care
SVC Co-operative Bank was one of the earliest co-operative banks in India and was founded in 1906. The bank was formerly known as The Shamrao Vithal Co-operative Bank Limited. It was initially registered as a Co-operative Credit Society and was later transformed into a co-operative bank. The primary vision of the bank is to provide much-needed banking assistance to the less fortunate members of the community and to encourage upcoming enterprises. The bank aims to build savings and financial discipline among its customers thereby building their economic status.
One of the main founders of the bank, the Late Rao Bahadur Shripad Subbaroa Talmaki named the bank after his guru the Late Shamrao Vithal Kaikini. The bank established the first co-operative housing society in Mumbai (then known as Bombay) in 1915. The bank received the status of a “Scheduled Bank,” in 1988. In 2016, the deposits held at the bank crossed 13,000 crores. Today, the bank has nearly 200 branches spread across the country.
The feedback and complaints of customers matters most to SVC co-operative bank. The bank offers round the clock customer care services to resolve complaints and address grievances of customers. Existing customers and future customers can send their complaints and feedback to the bank using this online customer care form.
There are plenty of situations in life where we require immediate cash requirements. As one of the leading co-operative banks in India, SVC co-operative banks offers personal loan solutions to customers from all segments. Whether you’re looking to meet – medical emergencies, home renovations, vacation, jewellery shopping, car and gadget upgrades, impromptu road trips, education or marriage, individuals can avail personal loan solutions from SVC co-operative bank to meet their requirements.
Salient Features of Personal Loans from SVC Co-operative Bank:
SVC Co-operative Bank offers excellent customer service support. For any queries on personal loans – eligibility, features, current loan status, loan application status – and more customers can get in touch with the customer care team using any of the following channels:
Mumbai Head Office Address:
SVC Tower, Nehru Road, Vakola, Santacruz (East), Mumbai – 400 055
Telephone number: 6699 9999/7199 9999
Thane Head Office Address:
Unit No. 601, 602, 603
Dosti Pinnacle Plot No. E-7, Road No. 22, Wagle Estate, Thane – 400 604
Telephone number: 7199 1000
SVC Co-operative Bank has put in place a grievance redressal mechanism to process and resolve customer complaints promptly. The grievance redressal process is as follows:
Level 1: Complaint Book available at each branch
SVC Co-operative Bank offers a complaint book at each branch for the convenience of customers and speedy resolution of complaints. All complaints noted in the complaint book are handled by the branch manager within four days.
Level 2: Divisional Manager at Zone Level
If the complaint noted in the book is not resolved within four days or is not up to the satisfaction of the customer, he/she can escalate the issue to the respective divisional manager at the zonal level.
Level 3: AGM/DGM
If the complaint is not resolved satisfactorily by the divisional manager, the customer can further escalate the issue to the respective AGM or DGM.
SVC Co-operative bank has eight zonal offices. These offices are headed by the divisional manager, assistant general manager or the deputy general manager. The customer can contact the zone where his/her home branch lies.
Mumbai, Navi Mumbai, Thane
Branches in Gujarat
Branches in Nashik
Branches in Pune area, Ahmednagar, Solapur
Branches in Kolhapur area, Icchalkaranji, Jaisingpur, Karad, Sangli, Belgaum , Goa
Branches in Aurangabad, Nagpur, Akola, Amravati, Jalna, Jalgaon, Khamgaon, Latur, Nanded, Waluj
Branches in Bengaluru, Mangalore, Shirali, Hubli, Dharwad, Chennai, Hyderabad, Secunderabad, Mysore, Coimbatore
Branches in New Delhi
Alternatively, the customer can also contact the Head of Corporate Banking for any personal loan related queries.
Head of Corporate Banking
SVC Co-operative Bank Ltd.
J.Nehru Road, Vakola
Mumbai – 400 055
Level 4: Banking Ombudsman
If the customer is still not satisfied with the resolution of the complaint, he/she may approach the banking ombudsman services offered by the RBI.
Mumbai (Head Office)
6699 9999/7199 9999
Thane (Head Office)
1, Central Bank Road Chamrajpet, Bengaluru - 560018
080-2667 6305 / 080-7123 1000
GM’s Office, 303, Chintamani Pride, Near City Pride Kothrud Theatre, Kothrud, Pune – 411038
020-6060 6071 / 8237046072 / 8237006073
A.G.M.’s Office, Unit No. O-2, Mahavir Chambers, C.S.NO. 681 B, E ward Shahupuri, 2nd lane, Kolhapur - 416 001
0231-265 9527 / 0231-266 7938 Fax: 0231-266 7724
Regional Office, 3rd Floor, Sai Trade Center, Opp Railway Station, Aurangabad - 431001
0240-2970038 / 2970040
Regional Office, Dev’s Arcade, Samarth Nagar, Near Tanishq Showroom, Mahatma Nagar Road, Nashik 422005
D.M.’s Office, Unit No. 18, Primate Complex, Cross Road, Satellite, Ahmedabad - 380015
79-26871143 / 42 / 40
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