CreditMantri Finserve Private Limited
Door No.3, Block B, No. 147, 2nd Floor, Workeasy Space Solutions, RK Swamy Centre, Hansa Building, Pathari Road,Thousand Lights, Chennai, Tamil Nadu600006
Have any queries? Click here for more details
All written queries will be responded within 1 working day.
We'd love to help you through every step along the way.
Is your Credit Score >750?
Axis Bank is a leading provider of credit cards. If you have any queries, complaints, or feedback regarding Axis Bank Credit Card, you can contact AXIS BANK credit card customer care through these methods-AXIS BANK toll-free number, Email ID, International toll-free numbers, or Whatsapp Chat.
Phone Banking Services Axis Bank : 1860 419 5555, 1-860-500-5555
Axis Bank has more than 20 types of credit cards. It caters to a wide segment of customers looking for a card to suit their every need. It is important to have a highly established customer care team to serve the millions of customers using various Axis Bank credit cards.
One can get in touch with Axis Bank via phone, email or chat regarding all queries and grievances relating to their credit card accounts.
About Axis Bank Credit Card Customer Care
1 - 860 - 419 - 5555
1 - 860 - 500- 5555
1 - 800 - 419 - 5577
1855 205 5577
800 850 0000
0808 178 5040
8000 3570 3218
800 1206 355
00 800 100 348
1855 436 0726
800 11 300
1800 153 861
+91 40 67174100
You can call 1800-419-5959 to get your Account Balance
You can call 1800-419-6969 to get your Mini Statement
To report lost/stolen credit cards, you can call these numbers:
1 - 860 - 500 – 5555
For any other services relating to your credit card, you can check their Axis Support page. If you wish to send an email to their customer support, you can do so at their ‘Send Us An Email’ page.
The Axis Bank customer support offers assistance to a variety of customer queries and requests regarding their credit cards. They can help you in the following requests:
This is the chatbot available on the Axis Bank website. This chat bot offers various service assistance with regards to your Axis Bank account. You can type a keyword and it will automatically list questions relating to the keyword. The Axis Aha chat bot can help you with the following requests:
Axis Bank has a 3 step grievance redressal system to ensure exceptional customer satisfaction.
Level 1: First point of contact to address your grievance, you can contact the bank through any of the following channels:
Live Chat: Visit the Axis Support page to raise a query, request or complaint about a service or product, by selecting specific ‘Product & Issue type’
Call: You can call them on 18004190068 to raise a complaint or to know the status of your existing complaint
Branch or Loan Centre:You can directly walk in to any of the branch or loan centre to lodge your grievance or complaint. Click here to locate our Branch/Loan Centres
Level 2: Write to the Nodal Officer If you are not happy with the response from LEVEL 1 you can use the following channels to communicate to our Nodal Officer:
Level 3: Write to the Principal Nodal Officer
If you are still not satisfied with the LEVEL 2 response, you can connect with our Principal Nodal Officer on the same page.
Axis Bank is committed to providing its customers with the best possible services. The customers can use various channels to contact the bank to request product and service information and to send the complaint to the bank. Please follow the following protocol if you have a grievance:
Step 1: Visit this link for Overseas Banking Grievance Redressal -Overseas Banking Grievance Redressal
Step 2: From this page, you can submit your grievance online
Step 3: If you are not satisfied with the response, you can contact the Nodal Office via email through the same page
Step 4: If you are still not satisfied with the resolution, you can write to the Principal Nodal Officer (PNO) from the same page.
You are assured of a response within 10 business days. If your issue remains unresolved even after following steps 1, 2 and 3, you may directly contact the Banking Ombudsman of the country where your account is maintained.
Telephone No. Bangalore II - 080 2300410
Bangalore, Chikballapur, Chamarajnagar, Kolar, Mandya, Mysore, Tumkur in Karnataka State
Bhopal Circle Office, "The Infinity", 2nd Floor, M.P Nagar, Zone II, Bhopal- 462011 (Madhya Pradesh).
Agar, Malwa, Alirajpur, Ashoknagar, Barwani, Betul, Bhind, Bhopal, Burhanpur, Chhatarpur, Datia, Dewas, Dhar, East Nimar, Guna, Gwalior, Harda, Hoshangabad, Indore, Jhabua, Mandsaur, Morena, Neemuch, Raisen, Rajgarh, Ratlam, Sagar, Sehore, Shajapur, Sheopur, Shivpuri, Tikamgarh, Ujjain, Vidisha, West Nimar in the State of Madhya Pradesh.
Circle Office, DNO 40-1-55, VVR Square, 2nd floor, Kalanagar, Benz Circle, Vijayawada - 520010
Chennai, Cuddalore, Kancheepuram, Karaikal, Nagapattinam, Pondicherry, Thiruvallur, Tiruvannamalai, Vellore & Villupuram in Tamil Nadu State.
Bhubaneswar Circle Office, Plot No. - 1, Ground Floor, Nandi Ghosh Estates, Bapuji Nagar, Bhubaneswar, Pin No. 751009.
Circle Office, 2nd floor, NCR Plaza, New Cantt. Road, Hathibarkala Dehradun, Uttarakhand 248001.
Telephone No - 0135 - 6679991
Uttarakhand State & U.P-West consisting of Agra, Firozabad, Mainpuri, Mathura, Aligarh, Etah, Hathras, Kasganj, Budaun, Bareilly, Pilibhit, Shahjahanpur, Baghpat, Bulandshahr, Hapur, Meerut, Amroha, Bijnor, Moradabad, Rampur, Sambhal, Muzaffarnagar, Saharanpur, Shamli districts of U.P
Ariyalur, Coimbatore, Dharmapuri, Dindigul, Erode, Kanyakumari, Karur, Krishnagiri, Madurai, Namakkal, Nilgiri, Perambalur, Pudukottai, Ramanathapuram, Salem, Sivagangai, Thanjavur, Theni, Thiruvarur, Tuticorin, Tiruchirapalli, Tirupur, Tirunelveli, Tirupur & Virudhunagar in Tamil Nadu State.
Devbhumi, Dwarka, Jamnagar, Rajkot, Porbandar, Junagadh, GirSomnath, Amreli, Bhavnagar, Botad, Surendranagar, Morbi, Kutch, Ahmedabad, Gandhinagar in the State of Gujarat, & Union Territory of Diu
411, 3rd Floor, ''The Park'', Near Akshar Chowk[dot] Old Padra Road, Vadodara - 390020
Anand, Aravalli, Banas Kantha, Bharuch, Chhotaudehpur, Dadra & Nagar Haveli, Dahod, Daman, Kheda, Mehsana, Narmada, Navsari, Panchmahals, Patan, Sabarkantha, Surat, Tapi, Vadodara, Valsad in the State of Gujarat
Hubli Circle Office, No. 41, Seshadri Road, Anand Rao Circle, Bangalore – 560009.
Bagalkot, Belagavi, Ballari, Bidar, Chickmagalur, Chitradurga, Dakshin Kannada, Davangere, Dharwad, Gadag, Kalburgi, Hassan, Haveri, Koppal, Raichur, Shivamogga, Udupi, Uttar Kannada, Vijaypur and Yadgir of Karnataka State.
Gurgaon, Faridabad, Hodal, Palwal, Ballabhgarh, Sohna, Pataudi, Bijwasan and Kapashera area of Delhi
Circle Office, B-115, 1st Floor, Shanti Tower, Hawa Sadak, Civil Lines, Jaipur – 302006
Hyderabad Circle Office, Abhinandan Towers, 6-3-2493, Road No:1, Banjara Hills, Hyderabad – 500034.
Circle Office, 1st Floor, UPRNSS Building, G-4/5-B, Sector 4, Gomti Nagar Extension, Near CMS School, Lucknow – 226010
Allahabad, Ambedkar Nagar, Amethi, Auraiya, Azamgarh, Bahraich, Ballia, Balrampur, Banda, Bara Banki, Basti, Deoria, Faizabad, Fatehpur, Ghazipur, Gonda, Gorakhpur, Hamirpur, Hardoi, Jalaun, Jaunpur, Jhansi, Kannauj, Kanpur Nagar, Kheri, Kushinagar, Lalitpur, Lucknow, Mahoba, Maharajganj, Mau, Mirzapur, Pratapgarh, Rae Bareli, Sant Kabir Nagar, Sant Ravidas Nagar (Bhadhoi), Siddharthnagar, Sitapur, Sonbhadra, Sultanpur, Unnao and Varanasi Districts of U.P.
2nd Floor, Corporate Park 2, Behind Swastik Chambers, Sion Trombay Road, Chembur East, Mumbai 400071.
Axis House Noida Tower T-1, 5th Floor, I-14, Jaypee Greens Wish Town, Sector-128 Noida Uttar Pradesh-201304.
Circle Office, 3rd Floor, Buty Building, Above Bank of India, RT Road, Civil Lines, Nagpur – 440001.
Nashik, Nagpur, Aurangabad, Parbhani, Nanded, Ahmednagar, Yavatmal, Gadchiroli, Jalna, Jalgaon, Dhule, Amravati, Akola, Washim, Hingoli, Gondia, Chandrapur, Bhandara, Wardha, Nandurbar, Buldhana.
Jammu & Kashmir, Himachal Pradesh & Haryana excluding the Faridabad, Mewat and Gurugram Districts.
Pune Circle Office, Unit No. 4, Ground Floor, Godrej Castlemaine, Plot No. 155, Sangamwadi, Sassoon Road, Off Bundgarden Road, Next to Ruby Hall, Pune - 411001.
Goa, Kolhapur, Ratnagiri, Shindudurga, Sangli, Satara, Pune, Solapur, Latur, Beed & Osmanabad in the State of Maharashtra.
Circle Office, 2nd Floor, Plot No. 136, Patliputra Colony, Near Sai Mandir, Patna (Bihar) 800013.
Raipur Circle Office 2nd floor, Simran Tower, Jeevan Bima Marg, Raipur, Chattisgarh-492001
Chhatishgarh and Districts of Balaghat, Chhindwara, Jabalpr, Katni, Mandla, Narsinghpur, Seoni, Rewa, Satna, Sidhi, Singrauli, Damoh, Panna, Anuppur, Shahdol, Umaria, Dindori in Madhya Pradesh.
Jammu & Kashmir, Himachal Pradesh & Haryana excluding the Faridabad, Mewat and Gurugram districts.
1. What is the customer care number for Axis Bank credit cards?
You can call 1800-419-5959 to get your credit card balance. You can call 1800-419-6969 to get your latest bill. To report lost/stolen credit cards, you can call these numbers: 1 - 860 - 419 – 5555 / 1 - 860 - 500 – 5555
2. What are the services available on Axis Bank credit card customer care number?
You can get your credit card outstanding, last billed amount, payment due date, last paid amount, EMI conversion services, bill payment services, utility bill payments, and more services through Axis Bank credit card customer care number.
3. Is there a dedicated credit card customer care number for NRI customers?
Yes, overseas customers can call the NRI Helpline Numbers to get their queries resolved.
4. What is Axis Bank Aha!?
Axis Bank Aha! is the chatbot on Axis Bank website that offers various account related services to the customer. This chat bot can help you with your Axis Bank account in a variety of ways. You can type a keyword and it will automatically generate a list of related questions.
5. What is the Axis Bank credit card customer care helpline number for lost or stolen cards?
If you have lost your credit card, call the helpline at 1 - 860 - 419 – 5555 / 1 - 860 - 500 – 5555.
6. Can the customer care agent help me convert a large transaction into an EMI?
Yes, the customer support agent will help you convert a large transaction into EMIs.
7. Can I pay my credit card bill on the customer care number?
Yes, the IVR options have an option to pay your credit card bill too.
8. I have received my Axis Bank credit card. Where can I generate the PIN?
You can call Axis Bank Customer Care and generate the transaction PIN for your credit card.
9. Whom should I call if my grievance is not solved satisfactorily by the customer care?
If your queries or concerns have not been answered to your satisfaction, you can contact Axis Bank branch manager or the zonal manager regarding it. All banks are required to setup a grievance redressal mechanism to address customer concerns.
10. What are the other customer care options available for Axis Bank credit cards?
Customers can also choose to contact Axis Bank customer care via chats, SMS and Whatsapp messaging.
Good website - easy to use,Good service
Good website - easy to use,Good support
Good website - easy to use,
Usefulness of information,Credit Report Analysis,
Usefulness of information,
Andhra Bank Credit Card Customer Care
Bandhan Bank Credit Card Customer Care
Bank Of Baroda Credit Card Customer Care
Bank Of Maharashtra Credit Card Customer Care
Canara Bank Credit Card Customer Care
Central Bank Of India Credit Card Customer Care
Citibank Credit Card Customer Care
City Union Bank Credit Card Customer Care
Corporation Bank Credit Card Customer Care
DCB Bank Credit Card Customer Care
Deutsche Bank Credit Card Customer Care
Dhanlaxmi Bank Credit Card Customer Care
Federal Bank Credit Card Customer Care
HDFC Bank Credit Card Customer Care
ICICI Bank Credit Card Customer Care
IDBI Bank Credit Card Customer Care
Indian Bank Credit Card Customer Care
Indian Overseas Bank Credit Card Customer Care
IndusInd Bank Credit Card Customer Care
Jammu Kashmir Bank Credit Card Customer Care
Karnataka Bank Credit Card Customer Care
Karur Vysya Bank Credit Card Customer Care
Kotak Mahindra Bank Credit Card Customer Care
Lakshmi Vilas Bank Credit Card Customer Care
LIC Credit Card Customer Care
Oriental Bank Of Commerce Credit Card Customer Care
Punjab National Bank Credit Card Customer Care
Punjab Sind Bank Credit Card Customer Care
RBL Bank Credit Card Customer Care
SBI Credit Card Customer Care
South Indian Bank Credit Card Customer Care
State Bank Of Travancore Credit Card Customer Care
SVC Bank Credit Card Customer Care
Syndicate Bank Credit Card Customer Care
Tamilnad Mercantile Bank Credit Card Customer Care
UCO Bank Credit Card Customer Care
Union Bank Of India Credit Card Customer Care
Vijaya Bank Credit Card Customer Care
YES Bank Credit Card Customer Care
CreditMantri will never ask you to make a payment anywhere outside the secure CreditMantri website. DO NOT make payment to any other bank account or wallet or divulge your bank/card details to fraudsters and imposters claiming to be operating on our behalf.