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Federal Bank Credit Card Customer Care

Federal Bank Credit Card Customer Care Number: 1800 - 425 - 1199 / 1800 - 420 - 1199

Federal Bank has a well-established customer service department that can help resolve any enquiry, clarification or issue you might have. You can approach the customer service cell for any kind of clarification. All your queries can be addressed at the bank’s customer service desk.

If you want to contact the Federal Bank Credit Card Customer Care department, you can also approach the general enquiry number to resolve your query. Below is a list of Federal Bank Customer Care Nos. for general enquiries and Federal Bank Card Customer Care Numbers (for queries related to credit and debit cards).

federal Bank Credit Card Customer Care Number
Federal Bank 24X7 Credit Card Customer Care Number

Federal Bank Credit Card Customer Care Toll-Free Number

Federal Bank Credit Card Customer Care

You can approach the Federal Bank Credit Card Customer Care No. for all general enquiries as well as queries related to credit cards like outstanding balance, payment received, latest transactions, unbilled transactions, PIN request etc. and to block your credit card in case you lose it.

Following are the Federal Bank Credit Card Contact Detailsif you wish to contact the bank for any credit card query-

Federal Bank Credit Card Customer Care 24 x 7 Toll-Free Number: 1800 - 425 - 1199 / 1800 - 420 - 1199

Hotlist / Block your Credit Card:

In case of loss of card, immediately get your card blocked or hotlisted. Call on the federal Bank customer care 24x7 to get your card hotlisted. You will get a confirmation upon blocking of your credit card. Additionally, you must confirm the loss of card in writing to the Bank as soon as possible.

ATM Card / Debit Card Help:

For ATM Card or Debit Card related queries, or in case of a lost Debit / ATM Card, you can approach the following Customer Care Nos.:

Federal Bank Customer Care 24 x 7 Toll Free Number: 1800 - 425 - 1199 / 1800 - 420 - 1199

Federal Bank Customer Care Toll-Free Number – For General Enquiries

For any kind of general enquiry or telebanking, for example a product enquiry or ATM enquiry, you can contact the general enquiry customer care department on the following number: 1800 - 425 - 1199 / 1800 - 420 - 1199

Make sure to keep your ATM card number and Customer ID handy for verification purposes.

Telebanking: You can also conduct telebanking by dialing the above mentioned numbers. To Register for Telebanking, you need to submit a Tele banking request at your branch.

Internet banking: For queries related to FedNet Internet Banking, make sure you have your User ID, Full Name, Email ID registered with bank records and have any one of the following details at the time of your call: Date of Birth / Customer ID / ATM Card Number

You can also send your queries via e mail: fednetinfo[at]federalbank[dot]co[dot]in

Contact Federal Bank Customer Care via E Mail

In case you want to send an e mail to Federal Bank customer care for giving feedback, suggestions or complaints, you can write to the following e mail address:

contact[at]federalbank[dot]co[dot]in

Following is a list of E mail IDs related to specific departments. If your query is related to following items, you can send your queries directly to the e mail IDs mentioned:

Queries related toE mail
FedNet - Internet Banking, Two factor authentication, Online FedNet Registrationfednetinfo[at]federalbank[dot]co[dot]in
Mobile Bankingmobilesupport[at]federalbank[dot]co[dot]in
ATM Servicesatmcc[at]federalbank[dot]co[dot]in
NRI Account Openingnridiv[at]federalbank[dot]co[dot]in
Launchpad - Startup Advisory Serviceslaunchpad[at]federalbank[dot]co[dot]in

NRI Help Desk

Federal Bank has a dedicated number for its NRI customers. You can call on the number if you are facing any issue with Internet Banking, need assistance with Mobile Banking, need information on Forex related services or need information on how to open an NRI account. All kinds of queries are handled at the NRI Customer Service Number. Following are the details:

E mail Id: contact[at]federalbank[dot]co[dot]in

Overseas Representative Office

NRI Customers can call on the following numbers for any kind of assistance / advice regarding bank's products and services.

The Federal Bank Ltd. - Representative Office

PB No. 112927

#402, Al Falah Tower,

Al Falah – Muroor Road Jn

Abu Dhabi, UAE.

Email: abdrep[at]federalbank[dot]co[dot]in

For Registering Your Feedback

In case you want to leave your feedback with the bank, you can call the Federal Bank 24 Hours Customer Care Numbers and talk to a customer care executive regarding your feedback.

For Grievance Redressal

The bank has a transparent system when it comes to handling grievances and complaints. While lodging a complaint, you will be given a complaint number or reference number, which you will need to keep handy at all times. If you have a grievance you wish to file, you can do so in any of the following ways:

  • You can call the Federal Bank 24 x 7 Customer Care Number and log in your complaint.
  • You can write to the Branch Manager of the branch where your account is maintained and give the complete details of the nature of your complaint with your complete information. The Branch Manager is the first point of contact for complaints redressal.
  • You can also file your grievance online, using the Online Form.
  • You can download the Customer Grievance Form available on their website, completely fill in with your details and post it to:

Deputy General Manager,

Service Quality Department,

Federal Towers, Head Office,

Aluva, Ernakulam, Kerala,

India - 683 101

Email: support[at]federalbank[dot]co[dot]in

  • If you are not satisfied with the resolution provided through the above channels, you may approach the Zonal Manager.

Locate Federal Bank

There is a comprehensive list of address and numbers if you wish to get in touch with Federal Bank. Just log on to their website and click on the “Branch Locator” link, from which you could search and refine to find the address of your desired branch / ATM.

Corporate & Head Office
P.B. No. 103, Federal Towers 
Aluva - 683101
Kerala - India
Registered Office
Federal Towers, P B NO 103, Aluva 
Ernakulam - 683101
Kerala - India

About Federal Bank

The Federal Bank Limited is a major private sector commercial bank headquartered at Aluva, Kochi, Kerala. As on 31 March 2016, Federal Bank has 1252 branches and 1680 ATMs across the country. Its balance-sheet stood at Rs. 1.37 trillion as of end March 2016 and its Net Profit stood at Rs. 475 crores for the fiscal year.

Federal Bank Credit Card Customer Care

RegionAddress

Ahmedabad

Federal Bank Ltd, Ahmedabad Regional Office,

401, RBS, Opp. H K College

Ashram Road, Ahmedabad, Gujarat-380009

Alapuzha

Federal Bank Ltd, Alapuzha Regional Office

Convent Square, CCNB Road, Alapuzha-688001

Aluva

Federal Bank Ltd, Parackal Towers, Parur Junction, Aluva-683102

Attingal

Federal Bank Ltd, Attingal Regional Office,

Ground Floor, Regency Mall, Mamom, Kizhuvilam P O,

Attingal, Thiruvananthapuram-695104

Bangalore North

Federal Bank Ltd, Bangalore North Regional Office

3rd Floor, Halcyon Complex,

St.Marks Road, Bangalore- 560001

Bangalore South

Federal Bank Ltd, Bangalore South Regional Office

3rd Floor, Halcyon Complex,

St.Marks Road, Bangalore- 560001

Bhubaneswar

Federal Bank Ltd, Bhubaneswar Regional Office

62, Budhanagar, Cuttack Road, Kalpana Square

Bhubaneswar-751006

Chandigarh

Federal Bank Ltd, SCO 867, First Floor, NAC Mani Majra, Chandigarh (UT) - 160101

Chennai

Federal Bank Ltd, Chennai Regional Office

Third Floor, Trinity Towers

30 Conron Smith Road

Gopalapuram, Royapettah Chennai, Tamilnadu

Coimbatore

Federal Bank Ltd, Coimbatore Regional Office

21 Variety Hall Road

Coimbatore, Tamil Nadu

Ernakulam

Federal Bank Ltd, 1st Floor, Federal Towers, Marine Drive, Ernakulam-682031

New Delhi East

Federal Bank Ltd, Gurgaon Regional Office

Ground floor, Gate no 1, Noida Botanical Garden

Gautam Budha Nagar, Noida, Uttar Pradesh-201301

New Delhi West

Office of the regional head, The Federal Bank Ltd, 483/16, Chandan Palace, Jail Road, Civil Lines, Gurugram- 122001, Haryana

Guwahati

Ramananda Towers, Paltan Bazar,

G S Road, Guwahati-781007

Hyderabad

Federal Bank Ltd, Hyderabad Regional Office,

D No 8-2-293/82/564/A-43, Prasanthi Towers,

Road No 92, Jubilee Hills, Hyderabad-500092

Indore

Plot No.7, PU 4, Scheme 54,

Near Apna Sweets, Vijay Nagar Square

A B Road

Indore

Irinjalakuda

Federal Bank Ltd, P B No.31, C K K Complex, Thrissur Road, Tana, Irinjalakuda-680121

Kannur

Federal Bank Ltd, Kannur Regional Office

3rd Floor, Aditya Tower Kannur South Bazar

Opp.R T O Office, Kannur

Kolhapur

Federal Bank Ltd, Shrusti Mahabharat Residency, Mahavir College Road, Near Collector Office, Nagala Park-416 012

Kolkata

Federal Bank Ltd, 2B, "Regency" 6, Hunderford Street, Kolkata, West Bengal-700017

Kollam

Federal Bank Ltd, Kurumpelil Avenue, Polayathode, Kollam-691021

Kottayam

Federal Bank Ltd, Kottayam Regional Office,

Mar Makil Centenary Memorial Building, SH Mount P.O

Kottayam--686006

Kozhikode

1st Floor, Federal Towers

Arayadathu Palam, Mavoor Road,

Kozhikode-673016

Madurai

Federal Bank Ltd, Madurai Regional Office

Building No: 137/93, North West Corner,

Madurai Citi Centre, Kamarajar

Madurai, Tamilnadu-625009

Malappuram

First Floor - Bava's Arcade

Kizhakethala Junction

Down Hill P O, Malappuram-676519

Mangalore

Federal Bank LTd, Regional Office-Mangalore

Ground Floor,the Vintage, Kankanady Bye Pass Road,

Kankanady, Mangalore- 575 002

Karnataka

Mavelikara

Federal Bank Ltd, Puthiyacavu, Mavelikara, -690101

Mumbai

Federal Bank Ltd, A-1, Laxmi Towers, Bandra Kurla Complex, Bandra East, Mumbai-400051

Muvattupuzha

Federal Bank Ltd,Vettuvazhi Plaza, Aramanapady,

Muvattupuzha-680001

Navi Mumbai

Federal Bank Ltd, Navi Mumbai Regional Office,

No.51 Apsara Apartments Sector 17,

Vashi,Navi Mumbai,Thane, Maharashtra-400705

New delhi

Federal Bank Ltd, 1/7 First Floor, Patel Road, Opp.Metro Pillar No.177, Patel Nagar, New Delhi-110008

Pala

Federal Bank Ltd, Pala Regional Office,

Chooranolickal Mereena Towers,

Kattakkayam Road, Pala-686575

Palakkad

The Federal Bank Ltd, Office of the Regional Head,

Saikrishna Residency, Kunnathurmedu, Palakkad

678013

Pathanamthitta

Federal Bank Ltd, P.B. No. 80, College Road, Pathanamthitta-689 645

Pune

Federal Bank Ltd, Pune Regional Office,

CRU Mall, Gangadham, Near Gagan Vihar, Bibvewadi

Pune, Maharastra-411037

Salem

Federal Bank Ltd, Salem Regional Office,

No 20, Ramakrishna Road

Salem,Tamil Nadu-636007

Surat

Federal Bank Ltd, Surat Regional Office

Ground Floor, Riddhi Shoppers

Adajan Hazira Road,Adajan,

Surat, Gujrat-395009

Thiruvananthapuram

Federal Bank Ltd, Thiruvananthapuram Regional Office,

TC 18/ 1922 (2), Near Supreme Bakers

Kowdiar.P.O, Kuravankonam, Thiruvananthapuram-695003

Thodupuzha

Federal Bank Ltd, Thodupuzha Regional Office,

Kalarickal Bazar, Pala Road, Thodupuzha, Idukki-685584

Thrissur

Federal Bank Ltd, Thrissur Regional Office

ST Nagar, TB Road, Thrissur,Kerala

Tiruvalla

Federal Bank Ltd, M C Road, Tiruvalla, -689101

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