CreditMantri Finserve Private Limited
Door No.3, Block B, No. 147, Workeasy Space Solutions, RK Swamy Centre, Hansa Building, Pathari Road,Thousand Lights, Chennai, Tamil Nadu600006
Have any queries? Click here for more details
All written queries will be responded within 1 working day.
We'd love to help you through every step along the way.
Is your Credit Score >750?
HDFC Bank is a leading provider of credit cards. If you have any queries, complaints, or feedback regarding HDFC Bank Credit Card, you can contact HDFC BANK credit card customer care through these methods-HDFC BANK toll-free number, Email ID, International toll-free numbers, or Whatsapp Chat.
Customers can contact the bank for Credit Card related services 24 hours on all days including Sundays and Bank holidays. For Chennai / Ahmedabad / Bangalore / Delhi & NCR / Hyderabad / Kolkata / Mumbai / Pune dial (prefix your location’s STD code to the number before dialling) general queries: 1860 267 6161
HDFC bank credit card customers can contact the customer support team 24X7 on all days throughout the year
About HDFC Credit Card Customer Care Number
Credit Card Ho Toh Aisa!
It’s not just a credit card, it’s a rewards card!
Rewards & cashbacks
Edge reward points
1800 425 4332
Customers might use the following course of action whenever they come across any queries or issues with regards to their HDFC Bank Credit Card.
In case your credit card is stolen: If you find your credit card lost or stolen, please call the customer care helpline to report your card's loss. Additionally, you can sign in and delete the card from your net banking account.
In case your credit card has been blocked: If you find your card has been blocked, it cannot be reactivated. However, you can request a replacement card. To request a replacement card, you need to speak to a customer care executive or raise a request via net banking, or by downloading the concerned form, filling it, and sending it by post to the following address:
If you have an inquiry related to mutual funds or investments services, you can call the Toll Free number at 1800 267 1006 between 9:30 am to 6:30 pm on weekdays and 9:30 am to 1:30 pm on Saturdays
Note: You shall be charged for these calls as per the local telephone operator charges and the plan you have chosen on your connection.
If you are looking to get in touch with the bank, you can also contact them via email at customerservices.cards[at]hdfcbank[dot]com
Blocking or reporting unauthorized transactions (those not done by you)
If you find any unauthorized transactions on your credit card, you can immediately report it and block your card to prevent further fraudulent transactions. You can do this either through phone banking or through your Netbanking account.
How to block your credit card using Netbanking?
Reporting unauthorized transactions on your HDFC Credit Card via Phone Banking
To report credit card transactions not done by you, you call HDFC Phone Banking through the numbers given in the list above You can also call to report credit card, debit card, or net banking transactions not done by you
Keep the following details handy when you are reporting such unauthorized transactions:
HDFC Bank strives to provide the best customer support to address all grievances regarding your HDFC Credit Card. You can approach your nearest HDFC Bank branch to lodge a complaint.
If you find that your concerns have not been addressed satisfactorily by the bank’s customer care officials, you can send an email to the Grievance Redressal Officer.
Step 1: Visit the HDFC Contact Us page at
Step 2:On this page, click on the ‘Grievance Redressal Officer’ option.
step 3:You will see the option ‘Email Us’, which will take you to the form where you can fill in your details and grievance information and send it to the Officer.
step 4: You can also choose to call the Grievance Redressal Cell for Credit Cards at
Monday to Saturday
044 – 61084900
9:30am to 5:30pm
This facility is not available on 2nd & 4th Saturdays, Sundays, and Bank Holidays
If you wish to send a written letter, you can do so to the following address:
By regular post
Manager, HDFC Bank Cards Division,
PO BOX # 8654
Chennai - 600 041
For Personal Loan Queries: HDFC Personal Loan Customer Care Number
For Home Loan Queries: HDFC Home Loan Customer Care Number
For Car Loan Queries: HDFC Car Loan Customer Care Number
If your concern is still not resolved to your satisfaction, you can approach the Principal Nodal Officer by sending an email, calling, or writing to them. HDFC assures a response within 10 working days.
Follow these steps to send an email to the Principal Nodal Officer:
Step 2: On this page, click on the ‘Nodal Officer or Principal Nodal Officer’ option.
step 3: You will see the option ‘Email Us’, which will take you to the form where you can fill in your details and grievance information and send it to the Officer.
You can also send a letter through the mail to the Nodal Officer or the Principal Nodal Officer instead of emailing them.
By Principal Nodal Officer for HDFC Bank Ltd.
HDFC Bank Ltd.,
5th Floor, Tower B,
Peninsula Business Park,
Lower Parel West,
Fax Number: 022-30788580
Here are the mailing addresses of area wise Nodal Officers along with their contact numbers:
If you are unable to reach customer care via these phone numbers, you can also contact them via email. Their email address is:
If you would like to send in a written letter, you can send it to:
For Regular Post:
Chennai - 600 041
# 8, Lattice Bridge Road, Thiruvanmiyur,
HDFC Bank also offers an online dispute resolution form that helps you to fill in your concern and submit it online. This speeds up the process and you get a faster resolution. This option is available on the HDFC Bank official website under the ‘Contact Us’ tab.
HDFC Bank also has an interactive chatbot on their webpage that offers a number of credit card-related services. The chatbot pops up when you open the webpage and you just have to choose the option you want. Credit card related options available on the Eva Chatbot are:
Increase your credit card Limit
Upgrade Credit Card
Credit Card Summary
Available Credit Limit
Total Credit Limit
Credit Card Outstanding Amount
Accumulated Reward Points
Redeemable Reward Points
Minimum Amount Due
Payment Due Date
Daily international Spend Limit
Daily Online Spend Limit
Last Statement Balance
Block Card Temporarily
Unblock Temporary Card Block
Enable International Transaction
Enable Online Transaction
Disable International Transaction/Disable Online Transaction
Another option available to contact customer care is via Whatsapp Chat. On the HDFC webpage, you see the option ‘Chat on Whatsapp’ link at the bottom of the page. Clicking on this link will take you to the web Whatsapp page of HDFC Bank. You can chat with a customer care agent, who will help you with your credit card-related queries.
To chat with the HDFC Bank customer team on Whatsapp, use the number 70659 70659. You can start the conversation by sending a Hi on Whatsapp from your registered mobile number.
Note: As mentioned earlier, it is very important to be able to communicate with your bank whenever you need. Banks are obliged to offer assistance to their customer quickly and efficiently. HDFC Bank has set up a very good customer care mechanism that allows customers to get the necessary information regarding their credit card anytime anywhere.
Use HDFC Credit Card Customer Care Numbers for Immediate Assistance
In this digital era, there are a number of credit card frauds happening day in and day out. As per RBI regulations, if you report an unauthorized transaction on your credit card within 24 hours, the bank will be able to block it so that there is no money loss.
Being able to contact your bank instantly and getting the much-needed assistance is very important for your overall banking experience. HDFC Bank ensures that its customers get immediate assistance with their credit card-related queries. They have dedicated phone numbers for most cities in India that will help you with any of your queries.
You can get assistance with these credit care related queries –
And many more services can be accessed via phone banking through HDFC phone banking numbers.
1. I found a fraudulent charge on my credit card. How do I report this to HDFC Bank immediately?
You can report fraudulent transactions using phone banking or Netbanking login. Phone banking has a hotline to report these transactions. The number is 18002586161.
2. Is the HDFC Bank phone banking number toll-free?
No, the HDFC Bank phone banking numbers are not toll-free. Applicable charges shall be levied by your service provider.
3. I want to lodge a complaint but don’t want to register my details. How can I do that?
If you want to register a complaint without validating your details, you can use the toll-free number 1860 267 6161. This number is operational only between 8 am – 8 pm on all days. And also, it works only within India.
4. How soon should I report the loss or theft of my credit card?
Immediately Yes, you should report the loss or theft of your credit card immediately. If you delay, the bank shall not be responsible for any transactions that may be done using the stolen card.
5. I made a large transaction on my credit card and want to convert it into an EMI. Can I do that on phone banking?
Yes, you can. You can easily convert your credit card transactions into simple EMIs by calling phone banking. Alternatively, you can also do it on your Netbanking login.
6. How can I complain to HDFC credit card?
For any credit card complaints, you can write to HDFC bank at the following email id: customerservices[dot]cards[at]hdfcbank[dot]com. Alternatively, you can also get in touch with the customer care team quickly by using the online customer complaint/query/feedback form available on the official website of HDFC Bank under the Contact Us section.
7. What is the toll-free number to contact HDFC credit card customer care?
Customers can call at the toll-free number 1860 267 6161 for any HDFC credit card related queries.
8. How can I create a PIN for my HDFC credit card through ATM?
Call PhoneBanking to get the OTP on your registered mobile number for PIN generation at the ATM.
9. How can I contact HDFC Bank Grievance Redressal Officer?
You can visit the official website of HDFC Bank and find the options of ‘Email Us, Call Us, Write to Us’, using which you can contact them.
10. How do I check the balance on my HDFC Bank credit card?
You can use HDFC phone banking, netbanking or call up the toll-free numbers to check your credit card balance.
11. How can I report unauthorized transactions done on my HDFC Bank credit card?
phone you can call at 1860 267 6161 to report any unauthorized transactions.
Andhra Bank Credit Card Customer Care
Axis Bank Credit Card Customer Care
Bandhan Bank Credit Card Customer Care
Bank Of Baroda Credit Card Customer Care
Bank Of Maharashtra Credit Card Customer Care
Canara Bank Credit Card Customer Care
Central Bank Of India Credit Card Customer Care
Citibank Credit Card Customer Care
City Union Bank Credit Card Customer Care
Corporation Bank Credit Card Customer Care
DCB Bank Credit Card Customer Care
Deutsche Bank Credit Card Customer Care
Dhanlaxmi Bank Credit Card Customer Care
Federal Bank Credit Card Customer Care
ICICI Bank Credit Card Customer Care
IDBI Bank Credit Card Customer Care
IDFC Credit Card Customer Care
Indian Bank Credit Card Customer Care
Indian Overseas Bank Credit Card Customer Care
IndusInd Bank Credit Card Customer Care
Jammu Kashmir Bank Credit Card Customer Care
Karnataka Bank Credit Card Customer Care
Karur Vysya Bank Credit Card Customer Care
Kotak Mahindra Bank Credit Card Customer Care
Lakshmi Vilas Bank Credit Card Customer Care
LIC Credit Card Customer Care
Oriental Bank Of Commerce Credit Card Customer Care
Punjab National Bank Credit Card Customer Care
Punjab Sind Bank Credit Card Customer Care
RBL Bank Credit Card Customer Care
SBI Credit Card Customer Care
South Indian Bank Credit Card Customer Care
State Bank Of Travancore Credit Card Customer Care
SVC Bank Credit Card Customer Care
Syndicate Bank Credit Card Customer Care
Tamilnad Mercantile Bank Credit Card Customer Care
UCO Bank Credit Card Customer Care
Union Bank Of India Credit Card Customer Care
Vijaya Bank Credit Card Customer Care
YES Bank Credit Card Customer Care