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HDFC Customer Care Number to Block a Credit Card

Are you looking for the HDFC Bank customer care number to report a stolen or lost credit card? You can hotlist the card by reporting it to the bank using the phone banking numbers 24 x 7.

If your city is not listed above, you can contact the nearest city on the list to report a lost or stolen card. In case you find any unauthorized transaction on your credit card/debit card/net banking /UPI, you can report it on the below number:  1800-258-6161

HDFC Credit Card Customer Care Number
HDFC 24X7 Credit Card Customer Care Number

HDFC Citywise Customer Care Numbers

Hdfc Bank Credit Card Customer Care
LocationHDFC Customer Care Number
Ahmedabad

079 61606161

Bangalore

080 61606161

Chandigarh

0172 6160616

Chennai

044 61606161

Cochin

0484 6160616

Delhi and NCR

011 61606161

Hyderabad

040 61606161

Indore

0731 6160616

Jaipur

0141 6160616

Kolkata

033 61606161

Lucknow

0522 6160616

Mumbai

022 61606161

Pune

020 61606161

Points to Remember while Contacting HDFC Bank Customer Care

  • Please keep your card number, TPIN or customer identification number handy when calling the phone banking number. This ensures immediate assistance without any delay.
  • HDFC credit card customer care number is operational 24 hours on all days including Sundays and bank holidays.
  • Report loss or theft of card immediately to the 24-hour customer care number to prevent any loss of money.

HDFC Customer Care Number for other cities

Customers from the following cities can contact HDFC Customer Care number on this number – 1800-266-433

Agra 

Guwahati 

Mathura 

Rourkela 

Ajmer 

Hissar 

Meerut 

Salem 

Allahabad 

Jammu and Srinagar 

Moradabad 

Shimla 

Bareily 

Jamshedpur 

Muzaffarpur 

Siliguri 

Bhubaneshwar 

Jhansi 

Mysore 

Silvassa 

Bokaro 

Jodhpur 

Pali 

Surat 

Cuttack 

Karnal 

Patiala 

Trichy 

Dhanbad 

Kanpur 

Patna 

Udaipur 

Dehradun 

Madurai 

Rajkot 

Varanasi

Erode 

Mangalore 

Ranchi 

 

How to lodge a complaint with HDFC Bank Customer Care?

If you wish to lodge a complaint with HDFC Bank, without providing your details, so that your anonymity is maintained, you can do so at this number

1800-258-3838

HDFC NRI Phone Banking Numbers

HDFC Bank offers banking services to NRIs. Here are the HDFC customer care numbers for NRIs:

USA*

855-999-6061

Canada*

855-999-6061

Singapore*

800-101-2850

Kenya*

0-800-721-740

Other Countries*

91-2267606161

Note: Safaricom and Airtel offer toll-free numbers for fixed networks in Kenya. Toll-free numbers are available from Safaricom, Airtel, and Orange for mobile networks. Local costs may apply in all other countries. Please confirm with your service provider.

Other Ways to Contact HDFC Bank Credit Card Customer Care

Via E-Mail

If you are unable to reach customer care via these phone numbers, you can also contact them via email. Their email address is:

customerservices.cards[at]hdfcbank[dot]com

Via Postal Address

If you would like to send in a written letter, you can send it to: 

For Regular Post:

Manager, HDFC Bank Cards Division,

PO BOX # 8654

Thiruvanmiyur PO 

Chennai - 600 041 

For Courier:

Manager, HDFC Bank Cards Division,

# 8, Lattice Bridge Road, Thiruvanmiyur,

Chennai - 600 041

Via Online Dispute Resolution

HDFC Bank also offers an online dispute resolution form that helps you to fill in your concern and submit it online. This speeds up the process and you get a faster resolution. This option is available on the HDFC Bank official website under the ‘Contact Us’ tab.

Via the Chatbot ‘ASK EVA’ 

HDFC Bank also has an interactive chatbot on their webpage that offers a number of credit card related services. The chatbot pops up when you open the webpage and you just have to choose the option you want. Credit card related options available on the Eva Chatbot are:

Increase your credit card Limit

Upgrade Credit Card

Credit Card Summary

Available Credit Limit

Total Credit Limit

Credit Card Outstanding Amount

Accumulated Reward Points

Redeemable Reward Points

Minimum Amount Due

Payment Due Date

Automatic Payments

Statement Date

Daily international Spend Limit

Daily Online Spend Limit

Last Statement Balance

Special Offers

Block Card Temporarily

Unblock Temporary Card Block

Enable International Transaction

Enable Online Transaction

Disable International Transaction/Disable Online Transaction

Via Whatsapp Chat

Another option available to contact customer care is via Whatsapp Chat. On the HDFC webpage, you see the option ‘Chat on Whatsapp’ link at the bottom of the page. Clicking on this link will take you to the web Whatsapp page of HDFC Bank. You can chat with a customer care agent, who will help you with your credit card related queries.

To chat with the HDFC Bank customer team on Whatsapp, use the number 70659 70659. You can start the conversation by sending a Hi on Whatsapp from your registered mobile number.

Note: As mentioned earlier, it is very important to be able to communicate with your bank whenever you need. Banks are obliged to offer assistance to their customer quickly and efficiently. HDFC Bank has set up a very good customer care mechanism that allows customers to get the necessary information regarding their credit card anytime anywhere.

Use HDFC Credit Card Customer Care Numbers for Immediate Assistance

In this digital era, there are a number of credit card frauds happening day in and day out. As per RBI regulations, if you report an unauthorized transaction on your credit card within 24 hours, the bank will be able to block it so that there is no money loss.

Being able to contact your bank instantly and getting the much-needed assistance is very important for your overall banking experience. HDFC Bank ensures that its customers get immediate assistance with their credit card related queries. They have dedicated phone numbers for most cities in India that will help you with any of your queries.

You can get assistance with these credit care related queries – 

  • Loss of theft of credit card
  • Card account statement
  • Outstanding amount
  • Last billed amount
  • Billing due date
  • Last payment details
  • Changing the credit limit on your card
  • Change or updation of profile details

And many more services can be accessed via phone banking through HDFC phone banking numbers.

HDFC Credit Card Customer Care Number FAQs

1. I found a fraudulent charge on my credit card. How do I report this to HDFC Bank immediately?

You can report fraudulent transactions using phone banking or Netbanking login. Phone banking has a hotline to report these transactions. The number is 18002586161.

2. Is the HDFC Bank phone banking number toll-free?

No, the HDFC Bank phone banking numbers are not toll-free. Applicable charges shall be levied by your service provider.

3. I want to lodge a complaint but don’t want to register my details. How can I do that?

If you want to register a complaint without validating your details, you can use the toll-free number 1800-258-3838. This number is operational only between 8 am – 8 pm on all days. And also, it works only within India.

4. How soon should I report the loss or theft of my credit card?

Immediately! Yes, you should report the loss or theft of your credit card immediately. If you delay, the bank shall not be responsible for any transactions that may be done using the stolen card.

5. I made a large transaction on my credit card and want to convert it into an EMI. Can I do that on phone banking?

Yes, you can. You can easily convert your credit card transactions into simple EMIs by calling phone banking. Alternatively, you can also do it on your Netbanking login.

6. How can I complain to HDFC credit card?

For any credit card complaints, you can write to HDFC bank at the following email id: customerservices[dot]cards[at]hdfcbank[dot]com. Alternatively, you can also get in touch with the customer care team quickly by using the online customer complaint/query/feedback form available on the official website of HDFC Bank under the Contact Us section.

Hdfc Bank Credit Card Customer Care - Customer Reviews

0 / 5 (3 Reviews)

Rahulkanna

27 Aug 2021

Comprehensive The article is well written and helped me locate the customer care number for my HDFC credit card quickly

Karthik

27 Aug 2021

Love the FAQs Good job the FAQs helped me find the answers to my questions about my HDFC credit card

Sivakumar

27 Aug 2021

Correct Information Creditmantri provided me with timely information when I was searching for the customer care number Kudos

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