Interested in financial products
Processing

HDFC Credit Card 24*7 Toll Free Number 1800 266 4332

Customers can contact the bank for Credit Card related services 24 hours on all days including Sundays and Bank holidays. For Chennai / Ahmedabad / Bangalore / Delhi & NCR / Hyderabad / Kolkata / Mumbai / Pune dial 61606161 (prefix your location’s STD code to the number before dialling) Toll Free Number 1800 266 4332

HDFC bank credit card customers can contact customer support team 24X7 on all days throughout the year.

HDFC Credit Card Customer Care Number
HDFC 24X7 Credit Card Customer Care Number

HDFC Bank 24*7 Credit Card Customer Care Number by State

(Call charges may be applicable as per your tariff plan with your service provider)

Hdfc Bank Credit Card Customer Care
City Toll-Free Number
Ahmedabad

079 616 06161

Bangalore

080 616 06161

Chandigarh

0172 616 0616

Chennai

044 616 06161

Cochin

048 461 60616

Delhi and NCR

011 616 06161

Hyderabad

040 616 06161

Indore

073 161 60616

Jaipur

014 161 60616

Kolkata

033 616 06161

Lucknow

052 261 60616

Mumbai

022 616 06161

Pune

020 616 06161

HDFC Bank Customer Care Toll Free Numbers: City and State-Wise for General Enquiries

HDFC Bank 24*7 Credit Card

Customer Care Number by State/City

Toll-Free Number
Agra
Ajmer
Allahabad
Bareilly
Bhubaneshwar
Bokaro
Cuttack
Dhanbad
Dehradun
Erode
Guwahati
Hissar
Jammu and Srinagar
Jamshedpur
Jhansi
Jodhpur
Karnal
Kanpur
Madurai
Mangalore
Mathura
Meerut
Moradabad
Muzaffarpur
Mysore
Pali
Patiala
Patna
Rajkot
Ranchi
Rourkela
Salem
Shimla
Siliguri
Silvassa
Surat
Trichy
Udaipur
Varanasi

1800 266 4332

For Mutual Fund or Investment Services Account related services:

If you have an enquiry related to mutual funds or investments services, you can call the Toll Free number at 1800 22 1006 or (022) 6160 6161 (not toll free) between 9:30 am to 6:30 pm on weekdays and 9:30am to 1:30 pm on Saturdays.

HDFC Bank Credit Card Customer Care - International Toll-Free Numbers

If you face any issues or grievances with your HDFC credit card while on an international trip, you can call the following numbers:

HDFC 24*7 Credit Card

Customer Care Number by Country

Number to be called

USA (Toll Free)855 999 6061
Canada (Toll Free)855 999 6061
Singapore (Toll Free)800 101 2850
Kenya (Toll Free)0 800 721 740
Other Countries91 2267606161

Note: You shall be charged for these calls as per the local telephone operator charges and the plan you have chosen on your connection.

HDFC Customer Care Email Address

If you are looking to get in touch with the bank, you can also contact them via email at customerservices.cards[at]hdfcbank[dot]com

Blocking or reporting unauthorised transactions (those not done by you)

If you find any unauthorized transactions on your credit card, you can immediately report it and block your card to prevent further fraudulent transactions. You can do this either through phone banking or through your Netbanking account.

How to block your credit card using Netbanking?

  • Login to your Netbanking account using your customer ID & password.
  • Click on the "Card" tab
  • Select "Request" under your credit card account summary
  • Select "Credit Card Hot listing" to block your card immediately

Reporting unauthorized transactions on your HDFC Credit Card via Phone Banking

To report credit card transactions not done by you, you call HDFC Phone Banking through the numbers given in the list above You can also call on 18002586161 to report credit card, debit card or net banking transactions not done by you

Keep the following details handy when you are reporting such unauthorized transactions:

  • Credit card number
  • Type of transaction e.g. online, at a store, local grocer, etc.
  • Date of transaction
  • Transaction amount

HDFC Credit Card Grievance Redressal System

HDFC Bank strives to provide the best customer support to address all grievances regarding your HDFC Credit Card. You can approach your nearest HDFC Bank branch to lodge a complaint.

If you find that your concerns have not been addressed satisfactorily by the bank’s customer care officials, you can send an email to the Grievance Redressal Officer.

Step 1: Visit the HDFC Contact Us page at

Step 2:On this page, click on ‘Grievance Redressal Officer’ option.

step 3:You will see the option ‘Email Us’, which will take you to the form where you can fill in your details and grievance information and send it to the Officer.

step 4: You can also choose to call the Grievance Redressal Cell for Credit Cards at

CallMonday to Saturday
044 - 610849009:30am to 5:30pm
This facility is not available on 2nd & 4th Saturdays, Sundays and Bank Holidays

If you wish to send a written letter, you can do so to the following address:

By regular post

Manager, HDFC Bank Cards Division,

PO BOX # 8654

Thiruvanmiyur PO

Chennai - 600 041

For Personal Loan Queries: HDFC Personal Loan Customer Care Number

For Home Loan Queries: HDFC Home Loan Customer Care Number

For Car Loan Queries: HDFC Car Loan Customer Care Number

HDFC Nodal Office Contact Details

If your concern is still not resolved to your satisfaction, you can approach the Principal Nodal Officer by sending an email, calling, or writing to them. HDFC assures a response within 10 working days.

Follow these steps to send an email to the Principal Nodal Officer:

Step 1: Visit the HDFC Contact Us page at

Step 2: On this page, click on ‘Nodal Officer or Principal Nodal Officer’ option.

step 3: You will see the option ‘Email Us’, which will take you to the form where you can fill in your details and grievance information and send it to the Officer.

You can also send a letter through the mail to the Nodal Officer or the Principal Nodal Officer instead of emailing them.

By Principal Nodal Officer for HDFC Bank Ltd.

HDFC Bank Ltd.,

5th Floor, Tower B,

Peninsula Business Park,

Lower Parel West,

Mumbai 400013

Fax Number: 022-30788580

Here is the mailing addresses of area wise Nodal Officers along with their contact numbers:

Area of Operation CentreNodal Officer Contact details

Andhra Pradesh

and Telangana

Hyderabad

Address: HDFC Bank Ltd,

8th Floor, HDFC Bank House,

Road No.1, Banjara Hills,

Hyderabad - 500 034

Tel:040 6792 1327

Phone Banking: Hyderabad:1860 267 6161

Email: bohdfchyd[at]hdfcbank[dot]com

Assam, Arunachal

Pradesh, Manipur,

Meghalaya, Mizoram,

Nagaland and Tripura

Guwahati

Address: HDFC Bank Ltd,

Quality Initiative Group,

2nd Floor, Build Well

Compound Between Darwin School

and NEPPCO Bhawan R G Baruah

Road Guwahati

Tel:033 440 65165

Assam781005

Phone Banking: Assam/

Arunachal Pradesh / Manipur /

Meghalaya / Mizoram / Nagaland /

Tripura:1860 267 6161

Email: bohdfcasm[at]hdfcbank[dot]com

Chattisgarh
Raipur

Address: Address: HDFC Bank Ltd,

179, M P Nagar, Zone -II,

Near Hotel Lake Princes,

Bhopal - 462011 (M.P.)

Mobile:748 986 0375

Phone Banking: Indore: 6160 616

Rest of Madhya Pradesh / Chhattisgarh:1850 267 6161

Email: bohdfcrai[at]hdfcbank[dot]com

North, North-West,

West, South-West,

New Delhi and

South districts of Delhi

Delhi I

Address:Address : HDFC Bank House,

Vatika Atrium,

A - Block,

Golf Course Road,

Sector 53,

Gurgaon - 122002

Tel:012 446 64245

Phone Banking: Delhi:6160 6161

Email: bohdfcdel[at]hdfcbank[dot]com

North-East, Central,

Shahdara, East

and South-East districts of Delhi

Delhi III

Address : HDFC Bank House,

Vatika Atrium,

A - Block,

Golf Course Road,

Sector 53,

Gurgaon - 122002

Tel:012 446 64245

Phone Banking: Delhi:6160 6161

Email: bohdfcdel[at]hdfcbank[dot]com

Gujarat, Union Territories of Dadra

and Nagar Haveli,

Daman and Diu

Ahmedabad

Address : HDFC Bank House ,

Opp. Navrangpura Jain Temple,

Navrangpura,

Ahmedabad - 380 009

Tel:079 660 01069

Phone Banking: Ahmedabad:616 06161

Rest of Gujarat:1860 267 6161

Email: bohdfcahm[at]hdfcbank[dot]com

Yamuna Nagar and

Ambala Districts)

and Ghaziabad and

Gautam Budh Nagar districts of Uttar Pradesh

Haryana (except Panchkula,

Delhi II (Haryana NCR)

Address : HDFC Bank House,

Vatika Atrium,

A - Block,

Golf Course Road,

Sector 53,

Gurgaon - 122002

Tel:012 446 64245

Phone Banking: NCR:616 061 61

Haryana (except Panchkula,

Yamuna Nagar and Ambala Districts)

and Gautam Budh Nagar districts of

Uttar Pradesh:1860 267 6161

Email: bohdfcdel[at]hdfcbank[dot]com

Himachal Pradesh,

Punjab,Union Territory of Chandigarh,

3 - Districts of Haryana - Panchkula,

Ambala and Yamuna Nagar

Chandigarh

Address: Address : HDFC Bank Ltd,

Bank House, Plot No - 28,

Industrial Area, Phase I,

Chandigarh.

Area Pin Code: 160002

Tel:017 239 24866

Phone Banking: Chandigarh:6160 616

Chandigarh, Punjab, Himachal Pradesh,

Haryana:1860 267 6161

Email: bohdfccgh[at]hdfcbank[dot]com

Jammu and Kashmir

Jammu

Address: HDFC Bank House,

Vatika Atrium,

A - Block,

Golf Course Road,

Sector 53,

Gurgaon - 122002

Tel:0124 4664245

Phone Banking: Jammu & Kashmir :1860 267 6161

Email: bohdfcjammu[at]hdfcbank[dot]com

Andhra Pradesh and Telangana
Hyderabad

Address: HDFC Bank Ltd,

8th Floor,

HDFC Bank House,

Road No.1,

Banjara Hills,

Hyderabad - 500 034

Tel:040 6792 1327

Phone Banking: Hyderabad:1860 267 6161

Email: bohdfchyd[at]hdfcbank[dot]com

Jharkhand
Ranchi

Address: HDFC Bank Ltd,

EXHIBITION ROAD-PATNA

Address : Bimla Sadan

Holding No # 801 / 432,

Ward No # 37 Exhibition Road,

Gandhi Maidan,

Patna-800001 Bihar - India

Phone no:033-44065165

Phone Banking:1860 267 6161

Email: bohdfcrnc[at]hdfcbank[dot]com

Karnataka
Bangalore

Address: HDFC Bank Ltd,

First floor,103/31,

26th Main Road,

4th T Block,

Jayanagar,

Near SSMRV College,

Bangalore - 560041

Mobile:9336820290

Phone Banking: Bangalore6160 6161

Rest of Karnataka:1860 267 6161

Email: bohdfcblr[at]hdfcbank[dot]com

Kerala,

Union Territory of Lakshadweep,

Union Territory of Puducherry (only Mahe Region)

Thiruvananthapuram

Address: HDFC Bank Ltd,

Cordial Residency Towers,

Opposite Kurups Lane,

Sasthamangalam,

Thiruvananthapuram - 695010

Mobile:047 142 53303

Phone Banking: Kochi:6160 616

Union Territory of Puducherry (only Mahe Region),

Union Territory of Lakshadweep:1860 267 6161

Email: bohdfctrv[at]hdfcbank[dot]com

Madhya Pradesh

Bhopal

Address : HDFC Bank Ltd,

179, M P Nagar,

Zone -II,

Near Hotel Lake Princes,

Bhopal - 462011 (M.P.)

Mobile:74898 60375

Phone Banking: Indore:6160 616

Rest of Madhya Pradesh: 1860 267 6161

Email: bohdfcbpl[at]hdfcbank[dot]com

Districts of Mumbai,

Mumbai Suburban and

Thane

Mumbai I

Address : HDFC Bank Ltd,

5th Floor,

Tower B,

Peninsula Business Park,

Lower Parel West,

Mumbai 400013

Tel:022 339 58663

Phone Banking: Mumbai:6160 6161

Rest of Maharashtra & Goa:1860 267 6161

Email: bohdfcmum[at]hdfcbank[dot]com

Maharashtra, (except the districts of

Mumbai,

Mumbai Suburban and Thane) and Goa

Mumbai II

Address : HDFC Bank Ltd,

5th Floor,

Tower B,

Peninsula Business Park,

Lower Parel West,

Mumbai 400013

Tel:(022) 33958663

Rest of Maharashtra & Goa:1860 267 6161

Email: bohdfcmum[at]hdfcbank[dot]com

Odisha
Bhubaneswar

Address : HDFC Bank Ltd,

Quality Initiative Group,

Hotel Crystal,

Plot No - D,

Baramunda,

Bhubaneswar - 751003

Tel:033-44065165

Phone Banking:1860 267 6161

Email: bohdfcbnr[at]hdfcbank[dot]com

Rajasthan
Jaipur

Address : HDFC Bank Ltd,

A-8 Hanuman Nagar

(A)Jaipur - 302021 Rajasthan

Tel:0141-2353326

Phone Banking : Jaipur6160616

Rest Of Rajasthan1860 267 6161

Email: bohdfcjpr[at]hdfcbank[dot]com

Tamil Nadu,

Union Territories of

Puducherry (except Mahe Region)and

Andaman and Nicobar Islands

Chennai

Address : Address : HDFC Bank Ltd.,

Prince Kushal Towers,

First Floor,

A Wing, 96,

Anna Salai,

Chennai - 600002.

Tel:044 28616424

Phone Banking : Chennai6160 6161

Rest of Tamil Nadu /

Pondicherry,

Andaman and Nicobar Islands:1860 267 6161

Email: bohdfcchn[at]hdfcbank[dot]com

Uttar Pradesh (excluding Districts of Ghaziabad,

Gautam Buddha Nagar,

Saharanpur,

Shamli (Prabudh Nagar),

Muzaffarnagar,

Baghpat, Meerut,

Bijnor and

Amroha (Jyotiba Phule Nagar)

Kanpur

Address : HDFC Bank,

2nd Floor, Pranay Towers,

38 Darbari Lal Sharma Marg,

Near Pratibha Cinema,

Lucknow,

Area Pin Code: 226001

Tel:0522-3019135

Phone Banking: Lucknow : 0522 -6160 616

Uttar Pradesh :18602676161

Email: bohdfckpr[at]hdfcbank[dot]com

Uttarakhand and

seven districts of Uttar Pradesh viz., Saharanpur,

Shamli (Prabudh Nagar),

Muzaffarnagar, Baghpat,

Meerut, Bijnor and

Amroha (Jyotiba Phule Nagar)

Dehradun

Address : HDFC Bank,

2nd Floor, Pranay Towers,

38 Darbari Lal Sharma Marg,

Near Pratibha Cinema,

Lucknow,

Area Pin Code: 226001

Tel:0522-3019135

Phone Banking: Rest of Uttar Pradesh & Uttarakhand: 1860 267 6161

Email: bohdfcddn[at]hdfcbank[dot]com

West Bengal

and Sikkim

Kolkata

Address : HDFC Bank Ltd.

Dalhousie Branch,

4 Clive Row,

Kolkata - 700 001

Tel:03344065165

Phone Banking: Kolkata: 6160 6161

Bengal / Sikkim:1860 267 6161

Email: bohdfckol[at]hdfcbank[dot]com

FAQs on HDFC Bank Credit Card Customer Care

1. What is the toll-free number to contact HDFC credit card customer care?

Customers can call at the toll-free number 18002664332 for any HDFC credit card related queries.

2. How can I create a PIN for my HDFC credit card through ATM?

Step1: Call PhoneBanking to get the OTP on your registered mobile number for PIN generation at the ATM.

step2: Insert your credit card at the HDFC Bank ATM and on the language selection screen, choose ‘Create New PIN through OTP’ option.

step3: Enter OTP received on your mobile.

step4: Enter your registered mobile number

step5: Set your own 4-digit PIN.

3. How can I contact HDFC Bank Grievance Redressal Officer?

You can visit the official website of HDFC Bank and find the options of ‘Email Us, Call Us, Write to Us’, using which you can contact them.

4. How do I check the balance on my HDFC Bank credit card?

You can use HDFC phone banking, netbanking or call up the toll-free numbers to check your credit card balance.

5. How can I report unauthorized transactions done on my HDFC Bank credit card?

phone you can call at 18002586161 to report any unauthorized transactions.

About HDFC Bank:

Headquartered in Mumbai, HDFC Bank Limited is an Indian banking and financial services company. Being the largest private sector lender by assets, HDFC has 1,11,208 employees, 5,130 branches and 12,220 ATMs across 2,764 cities. It was ranked 60th in 2020 Brandz Top 100 Most Valuable Global Brands.

Customer Reviews

3 / 5 (158 Reviews)
1 Sep 2020

Credit Report Analysis,Usefulness of information,Product offers,

12 Feb 2020

,Good ....got lot o financial doubts cleared by customer care lady...thanks you so much

11 Feb 2020

Usefulness of information,good

1 Feb 2020

Usefulness of information,

1 Dec 2019

Usefulness of information,

×Thank you! Your comment will be reviewed and posted shortly.

Write a review

CreditMantri will never ask you to make a payment anywhere outside the secure CreditMantri website. DO NOT make payment to any other bank account or wallet or divulge your bank/card details to fraudsters and imposters claiming to be operating on our behalf.