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Is your Credit Score >750?
Are you looking for the HDFC Bank customer care number to report a stolen or lost credit card? You can hotlist the card by reporting it to the bank using the phone banking numbers 24 x 7.
If your city is not listed above, you can contact the nearest city on the list to report a lost or stolen card. In case you find any unauthorized transaction on your credit card/debit card/net banking /UPI, you can report it on the below number: 1800-258-6161
About HDFC Bank Credit Card Customer Care
Customers from the following cities can contact HDFC Customer Care number on this number – 1800-266-433
Jammu and Srinagar
If you wish to lodge a complaint with HDFC Bank, without providing your details, so that your anonymity is maintained, you can do so at this number
HDFC Bank offers banking services to NRIs. Here are the HDFC customer care numbers for NRIs:
Note: Safaricom and Airtel offer toll-free numbers for fixed networks in Kenya. Toll-free numbers are available from Safaricom, Airtel, and Orange for mobile networks. Local costs may apply in all other countries. Please confirm with your service provider.
If you are unable to reach customer care via these phone numbers, you can also contact them via email. Their email address is:
Via Postal Address
If you would like to send in a written letter, you can send it to:
For Regular Post:
Manager, HDFC Bank Cards Division,
PO BOX # 8654
Chennai - 600 041
# 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041
Via Online Dispute Resolution
HDFC Bank also offers an online dispute resolution form that helps you to fill in your concern and submit it online. This speeds up the process and you get a faster resolution. This option is available on the HDFC Bank official website under the ‘Contact Us’ tab.
Via the Chatbot ‘ASK EVA’
HDFC Bank also has an interactive chatbot on their webpage that offers a number of credit card related services. The chatbot pops up when you open the webpage and you just have to choose the option you want. Credit card related options available on the Eva Chatbot are:
Increase your credit card Limit
Upgrade Credit Card
Credit Card Summary
Available Credit Limit
Total Credit Limit
Credit Card Outstanding Amount
Accumulated Reward Points
Redeemable Reward Points
Minimum Amount Due
Payment Due Date
Daily international Spend Limit
Daily Online Spend Limit
Last Statement Balance
Block Card Temporarily
Unblock Temporary Card Block
Enable International Transaction
Enable Online Transaction
Disable International Transaction/Disable Online Transaction
Via Whatsapp Chat
Another option available to contact customer care is via Whatsapp Chat. On the HDFC webpage, you see the option ‘Chat on Whatsapp’ link at the bottom of the page. Clicking on this link will take you to the web Whatsapp page of HDFC Bank. You can chat with a customer care agent, who will help you with your credit card related queries.
To chat with the HDFC Bank customer team on Whatsapp, use the number 70659 70659. You can start the conversation by sending a Hi on Whatsapp from your registered mobile number.
Note: As mentioned earlier, it is very important to be able to communicate with your bank whenever you need. Banks are obliged to offer assistance to their customer quickly and efficiently. HDFC Bank has set up a very good customer care mechanism that allows customers to get the necessary information regarding their credit card anytime anywhere.
Use HDFC Credit Card Customer Care Numbers for Immediate Assistance
In this digital era, there are a number of credit card frauds happening day in and day out. As per RBI regulations, if you report an unauthorized transaction on your credit card within 24 hours, the bank will be able to block it so that there is no money loss.
Being able to contact your bank instantly and getting the much-needed assistance is very important for your overall banking experience. HDFC Bank ensures that its customers get immediate assistance with their credit card related queries. They have dedicated phone numbers for most cities in India that will help you with any of your queries.
You can get assistance with these credit care related queries –
And many more services can be accessed via phone banking through HDFC phone banking numbers.
1. I found a fraudulent charge on my credit card. How do I report this to HDFC Bank immediately?
You can report fraudulent transactions using phone banking or Netbanking login. Phone banking has a hotline to report these transactions. The number is 18002586161.
2. Is the HDFC Bank phone banking number toll-free?
No, the HDFC Bank phone banking numbers are not toll-free. Applicable charges shall be levied by your service provider.
3. I want to lodge a complaint but don’t want to register my details. How can I do that?
If you want to register a complaint without validating your details, you can use the toll-free number 1800-258-3838. This number is operational only between 8 am – 8 pm on all days. And also, it works only within India.
4. How soon should I report the loss or theft of my credit card?
Immediately! Yes, you should report the loss or theft of your credit card immediately. If you delay, the bank shall not be responsible for any transactions that may be done using the stolen card.
5. I made a large transaction on my credit card and want to convert it into an EMI. Can I do that on phone banking?
Yes, you can. You can easily convert your credit card transactions into simple EMIs by calling phone banking. Alternatively, you can also do it on your Netbanking login.
6. How can I complain to HDFC credit card?
For any credit card complaints, you can write to HDFC bank at the following email id: customerservices[dot]cards[at]hdfcbank[dot]com. Alternatively, you can also get in touch with the customer care team quickly by using the online customer complaint/query/feedback form available on the official website of HDFC Bank under the Contact Us section.
Comprehensive The article is well written and helped me locate the customer care number for my HDFC credit card quickly
Love the FAQs Good job the FAQs helped me find the answers to my questions about my HDFC credit card
Correct Information Creditmantri provided me with timely information when I was searching for the customer care number Kudos
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