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HDFC Credit Card 24*7 Toll Free Number 1800 266 4332
Customers can contact the bank for Credit Card related services 24 hours on all days including Sundays and Bank holidays. For Chennai / Ahmedabad / Bangalore / Delhi & NCR / Hyderabad / Kolkata / Mumbai / Pune dial 61606161 (prefix your location’s STD code to the number before dialling) Toll Free Number 1800 266 4332
HDFC bank credit card customers can contact customer support team 24X7 on all days throughout the year.
About HDFC Credit Card Customer Care
- HDFC Bank 24*7 Credit Card Customer Care Number by State
- HDFC Bank Customer Care Toll Free Numbers: City and State-Wise for General Enquiries
- For HDFC Bank Credit Card related enquiries:
- For Mutual Fund or Investment Services Account related services
- HDFC Bank Credit Card Customer Care - International Toll-Free Numbers
- HDFC Customer Care Email Address
- HDFC Credit Card Grievance Redressal System
- HDFC Nodal Office Contact Details
- FAQs on HDFC Bank Credit Card Customer Care
- About HDFC Bank
HDFC Bank 24*7 Credit Card Customer Care Number by State
(Call charges may be applicable as per your tariff plan with your service provider)
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HDFC Bank Customer Care Toll Free Numbers: City and State-Wise for General Enquiries
HDFC Bank 24*7 Credit Card Customer Care Number by State/City | Toll-Free Number | |||||||||||||||||||||||||||||||||||||||
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For Mutual Fund or Investment Services Account related services:
If you have an enquiry related to mutual funds or investments services, you can call the Toll Free number at 1800 22 1006 or (022) 6160 6161 (not toll free) between 9:30 am to 6:30 pm on weekdays and 9:30am to 1:30 pm on Saturdays.
HDFC Bank Credit Card Customer Care - International Toll-Free Numbers
If you face any issues or grievances with your HDFC credit card while on an international trip, you can call the following numbers:
HDFC 24*7 Credit Card Customer Care Number by Country | Number to be called |
|---|---|
| USA (Toll Free) | 855 999 6061 |
| Canada (Toll Free) | 855 999 6061 |
| Singapore (Toll Free) | 800 101 2850 |
| Kenya (Toll Free) | 0 800 721 740 |
| Other Countries | 91 2267606161 |
Note: You shall be charged for these calls as per the local telephone operator charges and the plan you have chosen on your connection.
HDFC Customer Care Email Address
If you are looking to get in touch with the bank, you can also contact them via email at customerservices.cards[at]hdfcbank[dot]com
Blocking or reporting unauthorised transactions (those not done by you)
If you find any unauthorized transactions on your credit card, you can immediately report it and block your card to prevent further fraudulent transactions. You can do this either through phone banking or through your Netbanking account.
How to block your credit card using Netbanking?
- Login to your Netbanking account using your customer ID & password.
- Click on the "Card" tab
- Select "Request" under your credit card account summary
- Select "Credit Card Hot listing" to block your card immediately
Reporting unauthorized transactions on your HDFC Credit Card via Phone Banking
To report credit card transactions not done by you, you call HDFC Phone Banking through the numbers given in the list above You can also call on 18002586161 to report credit card, debit card or net banking transactions not done by you
Keep the following details handy when you are reporting such unauthorized transactions:
- Credit card number
- Type of transaction e.g. online, at a store, local grocer, etc.
- Date of transaction
- Transaction amount
HDFC Credit Card Grievance Redressal System
HDFC Bank strives to provide the best customer support to address all grievances regarding your HDFC Credit Card. You can approach your nearest HDFC Bank branch to lodge a complaint.
If you find that your concerns have not been addressed satisfactorily by the bank’s customer care officials, you can send an email to the Grievance Redressal Officer.
Step 1: Visit the HDFC Contact Us page at
Step 2:On this page, click on ‘Grievance Redressal Officer’ option.
step 3:You will see the option ‘Email Us’, which will take you to the form where you can fill in your details and grievance information and send it to the Officer.
step 4: You can also choose to call the Grievance Redressal Cell for Credit Cards at
| Call | Monday to Saturday |
|---|---|
| 044 - 61084900 | 9:30am to 5:30pm |
| This facility is not available on 2nd & 4th Saturdays, Sundays and Bank Holidays | |
If you wish to send a written letter, you can do so to the following address:
By regular post
Manager, HDFC Bank Cards Division,
PO BOX # 8654
Thiruvanmiyur PO
Chennai - 600 041
For Personal Loan Queries: HDFC Personal Loan Customer Care Number
For Home Loan Queries: HDFC Home Loan Customer Care Number
For Car Loan Queries: HDFC Car Loan Customer Care Number
HDFC Nodal Office Contact Details
If your concern is still not resolved to your satisfaction, you can approach the Principal Nodal Officer by sending an email, calling, or writing to them. HDFC assures a response within 10 working days.
Follow these steps to send an email to the Principal Nodal Officer:
Step 1: Visit the HDFC Contact Us page at
Step 2: On this page, click on ‘Nodal Officer or Principal Nodal Officer’ option.
step 3: You will see the option ‘Email Us’, which will take you to the form where you can fill in your details and grievance information and send it to the Officer.
You can also send a letter through the mail to the Nodal Officer or the Principal Nodal Officer instead of emailing them.
By Principal Nodal Officer for HDFC Bank Ltd.
HDFC Bank Ltd.,
5th Floor, Tower B,
Peninsula Business Park,
Lower Parel West,
Mumbai 400013
Fax Number: 022-30788580
Here is the mailing addresses of area wise Nodal Officers along with their contact numbers:
| Area of Operation | Centre | Nodal Officer Contact details | |
|---|---|---|---|
| Hyderabad | Address: HDFC Bank Ltd, 8th Floor, HDFC Bank House, Road No.1, Banjara Hills, Hyderabad - 500 034 Tel:040 6792 1327 Phone Banking: Hyderabad:1860 267 6161 Email: bohdfchyd[at]hdfcbank[dot]com | |
| Guwahati | Address: HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound Between Darwin School and NEPPCO Bhawan R G Baruah Road Guwahati Tel:033 440 65165 Assam781005 Phone Banking: Assam/ Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura:1860 267 6161 Email: bohdfcasm[at]hdfcbank[dot]com | |
| Raipur | Address: Address: HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal - 462011 (M.P.) Mobile:748 986 0375 Phone Banking: Indore: 6160 616 Rest of Madhya Pradesh / Chhattisgarh:1850 267 6161 Email: bohdfcrai[at]hdfcbank[dot]com | |
| Delhi I | Address:Address : HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 Tel:012 446 64245 Phone Banking: Delhi:6160 6161 Email: bohdfcdel[at]hdfcbank[dot]com | |
| Delhi III | Address : HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 Tel:012 446 64245 Phone Banking: Delhi:6160 6161 Email: bohdfcdel[at]hdfcbank[dot]com | |
| Ahmedabad | Address : HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009 Tel:079 660 01069 Phone Banking: Ahmedabad:616 06161 Rest of Gujarat:1860 267 6161 Email: bohdfcahm[at]hdfcbank[dot]com | |
| Delhi II (Haryana NCR) | Address : HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 Tel:012 446 64245 Phone Banking: NCR:616 061 61 Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Gautam Budh Nagar districts of Uttar Pradesh:1860 267 6161 Email: bohdfcdel[at]hdfcbank[dot]com | |
| Chandigarh | Address: Address : HDFC Bank Ltd, Bank House, Plot No - 28, Industrial Area, Phase I, Chandigarh. Area Pin Code: 160002 Tel:017 239 24866 Phone Banking: Chandigarh:6160 616 Chandigarh, Punjab, Himachal Pradesh, Haryana:1860 267 6161 Email: bohdfccgh[at]hdfcbank[dot]com | |
| Jammu | Address: HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 Tel:0124 4664245 Phone Banking: Jammu & Kashmir :1860 267 6161 Email: bohdfcjammu[at]hdfcbank[dot]com | |
| Hyderabad | Address: HDFC Bank Ltd, 8th Floor, HDFC Bank House, Road No.1, Banjara Hills, Hyderabad - 500 034 Tel:040 6792 1327 Phone Banking: Hyderabad:1860 267 6161 Email: bohdfchyd[at]hdfcbank[dot]com | |
| Ranchi | Address: HDFC Bank Ltd, EXHIBITION ROAD-PATNA Address : Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna-800001 Bihar - India Phone no:033-44065165 Phone Banking:1860 267 6161 Email: bohdfcrnc[at]hdfcbank[dot]com | |
| Bangalore | Address: HDFC Bank Ltd, First floor,103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore - 560041 Mobile:9336820290 Phone Banking: Bangalore6160 6161 Rest of Karnataka:1860 267 6161 Email: bohdfcblr[at]hdfcbank[dot]com | |
| Thiruvananthapuram | Address: HDFC Bank Ltd, Cordial Residency Towers, Opposite Kurups Lane, Sasthamangalam, Thiruvananthapuram - 695010 Mobile:047 142 53303 Phone Banking: Kochi:6160 616 Union Territory of Puducherry (only Mahe Region), Union Territory of Lakshadweep:1860 267 6161 Email: bohdfctrv[at]hdfcbank[dot]com | |
| Bhopal | Address : HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal - 462011 (M.P.) Mobile:74898 60375 Phone Banking: Indore:6160 616 Rest of Madhya Pradesh: 1860 267 6161 Email: bohdfcbpl[at]hdfcbank[dot]com | |
| Mumbai I | Address : HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013 Tel:022 339 58663 Phone Banking: Mumbai:6160 6161 Rest of Maharashtra & Goa:1860 267 6161 Email: bohdfcmum[at]hdfcbank[dot]com | |
| Mumbai II | Address : HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013 Tel:(022) 33958663 Rest of Maharashtra & Goa:1860 267 6161 Email: bohdfcmum[at]hdfcbank[dot]com | |
| Bhubaneswar | Address : HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No - D, Baramunda, Bhubaneswar - 751003 Tel:033-44065165 Phone Banking:1860 267 6161 Email: bohdfcbnr[at]hdfcbank[dot]com | |
| Jaipur | Address : HDFC Bank Ltd, A-8 Hanuman Nagar (A)Jaipur - 302021 Rajasthan Tel:0141-2353326 Phone Banking : Jaipur6160616 Rest Of Rajasthan1860 267 6161 Email: bohdfcjpr[at]hdfcbank[dot]com | |
| Chennai | Address : Address : HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai - 600002. Tel:044 28616424 Phone Banking : Chennai6160 6161 Rest of Tamil Nadu / Pondicherry, Andaman and Nicobar Islands:1860 267 6161 Email: bohdfcchn[at]hdfcbank[dot]com | |
| Kanpur | Address : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow, Area Pin Code: 226001 Tel:0522-3019135 Phone Banking: Lucknow : 0522 -6160 616 Uttar Pradesh :18602676161 Email: bohdfckpr[at]hdfcbank[dot]com | |
| Dehradun | Address : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow, Area Pin Code: 226001 Tel:0522-3019135 Phone Banking: Rest of Uttar Pradesh & Uttarakhand: 1860 267 6161 Email: bohdfcddn[at]hdfcbank[dot]com | |
| Kolkata | Address : HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata - 700 001 Tel:03344065165 Phone Banking: Kolkata: 6160 6161 Bengal / Sikkim:1860 267 6161 Email: bohdfckol[at]hdfcbank[dot]com |
FAQs on HDFC Bank Credit Card Customer Care
1. How can I talk to HDFC credit card customer care?
To connect with the HDFC credit card customer care team, you can use the following numbers:
| Cities | Customer Care Number |
|---|---|
For Ahmedabad/Bangalore/Chennai/Delhi & NCR/Hyderabad/Kolkata/Mumbai/Pune | |
For Cochin/Chandigarh/Jaipur/Indore/Lucknow |
- Make sure to prefix the STD code of the city.
- Note that standard call charges apply.
- Have your credit card handy for verification purposes while contacting the customer care team via phone.
For the customer care numbers for other cities, visit the official website of HDFC Bank, and navigate to the Customer Care section. Use the dropdown list to find the corresponding customer care number for your city.
2. What is the HDFC credit card toll-free number?
You can use HDFC bank toll-free number 1800 266 4332 and choose the appropriate IVR selection to find answers to all your credit card related queries.
3. How can I complain to HDFC credit card?
For any credit card complaints, you can write to HDFC bank at the following email id: customerservices[dot]cards[at]hdfcbank[dot]com. Alternatively, you can also get in touch with the customer care team quickly by using the online customer complaint/query/feedback form available on the official website of HDFC Bank under the Contact Us section.
4. How can I close my HDFC credit card?
To close your HDFC credit card, you have to connect with the customer care team for HDFC credit cards. The list of customer care numbers for each city is mentioned under FAQ 1. Alternatively, you can also visit the HDFC Bank website, navigate to the Contact Us section to find the customer care number for your city.
5. How can I increase my HDFC credit card limit?
The limit on your credit card is reviewed periodically and increased based on your payment patterns, usage, etc. If you wish to check if youre eligible for credit limit enhancement, you can connect with HDFC phone banking officers to help you out.
If youre not eligible but wish to increase the limit, you can send in a request letter to:
- HDFC Bank Cards Division
- PO Box #8654
- Thiruvanmiyur
- Chennai 600 041
Alternatively, you can also drop the letter at the boxes placed at your nearest HDFC bank branch/ATM. Make sure to provide the following self-attested documents along with your request letter:
- Salaried – Copy of the latest Payslip, office ID card
- Self-employed – Copy of the latest ITR form, Pan card
6. How can I check the status of my HDFC credit card?
HDFC Bank makes it easy to track the status of your credit card application online. Visit the website of HDFC Bank Cards Manage your Cards Track your card. To check the current status, you have to enter your mobile number along with any one of the following details:
- Application form number
- Application reference number
- Date of birth
Alternatively, you can also track the cards status offline by visiting your nearest HDFC bank branch or connecting with the customer care team.
7. How can I talk to an HDFC customer care executive directly?
To connect with an HDFC customer care executive, you can use the customer care numbers listed under FAQ 1. Alternatively, you can also connect with the customer care team by sending a "Hi" on Whatsapp at 70659 70659.
8. How can I get my HDFC credit card statement?
You can quickly check your HDFC credit card statement by using the Netbanking facility offered by the bank. Here are the steps to follow:
- Log into your Netbanking account and go to the cards tab.
- In this section, click on "View Statement." It appears on the left side of the screen.
- Select your credit card number from the dropdown list and choose the period for which you want to check the statement.
- Click "View" to see the statement on the screen.
Alternatively, you can also check the credit card statement using the HDFC mobile banking app/Whatsapp.
9. Can we close HDFC credit card online?
No. Its not possible to close a credit card online. You need to connect with a phone banking officer to begin the process of terminating the card.
10. How can I convert my HDFC credit card bill to EMI?
There are two ways to convert your HDFC credit card bills to EMI.
Option 1: Using Netbanking
- Login to your HDFC Netbanking account and navigate to the Cards section.
- Select your credit card and see if youre eligible for the SmartEMI option. If eligible, the list of transactions available for EMI will appear.
- You can then select the transaction that you wish to convert to EMI.
- You will get a detailed summary of the interest rate, loan amount, tenure, etc. Choose the preferred term based on your repayment capability. Once you select the tenure, the interest will be fixed based on your eligibility.
- Confirm the terms and conditions and click submit. You will receive an SMS with the loan number, confirming the EMI option.
Option 2: Via PhoneBanking
- Call the customer care number for your city. You can find the complete list of customer care numbers on the HDFC bank website under the Contact Us tab.
- Inform the customer care executive regarding the EMI option.
- Once you choose the tenure, amount, and interest rate, your credit card bill will be converted into EMI.
Note that you dont have to provide any additional documentation to convert your credit card bills into EMI.
11. How can I pre-close my HDFC credit card EMI?
You can pre-close EMI on your HDFC credit card by calling the customer service number for your city. However, note that you may have to pay pre-closure charges as applicable.
12. What is the email address for HDFC credit card dispute?
For any credit card complaints/queries/disputes, you can write to HDFC bank at the following email id: customerservices[dot]cards[at]athdfcbank[dot]com. Alternatively, you can also get in touch with the customer care team quickly by using the online customer complaint/query/feedback form available on the official website of HDFC Bank under the Contact Us section.
About HDFC Bank:
Headquartered in Mumbai, HDFC Bank Limited is an Indian banking and financial services company. Being the largest private sector lender by assets, HDFC has 1,11,208 employees, 5,130 branches and 12,220 ATMs across 2,764 cities. It was ranked 60th in 2020 Brandz Top 100 Most Valuable Global Brands.
Hdfc Bank Credit Card Customer Care - Customer Reviews
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