HDFC Credit Card Customer Care

HDFC Bank Customer Care Toll Free Numbers: City and State-Wise for General Enquiries

For HDFC Bank Credit Card related enquiries:

Customers might use the following course of action whenever they come across any queries or issues with regards to their HDFC Bank Credit Card.

In case your credit card is stolen: If you find your credit card lost or stolen, please call the customer care helpline to report your card's loss. Additionally, you can sign in and delete the card from your net banking account.

In case your credit card has been blocked: If you find your card has been blocked, it cannot be reactivated. However, you can request for a replacement card. To request for a replacement card, you need to speak to a customer care executive, or raise a request via net banking, or by downloading the concerned form, filling it, and sending it by post to the following address:

For Mutual Fund or Investment Services Account related services:

If you have an enquiry related to mutual funds or investments services, you can call the Toll Free number at 1800 22 1006 or (022) 6160 6161 (not toll free) between 9:30 am to 6:30 pm on weekdays and 9:30am to 1:30 pm on Saturdays.

HDFC Bank Credit Card Customer Care - International Toll-Free Numbers

If you face any issues or grievances with your HDFC credit card while on an international trip, you can call the following numbers:

Note: You shall be charged for these calls as per the local telephone operator charges and the plan you have chosen on your connection.

HDFC Customer Care Email Address

If you are looking to get in touch with the bank, you can also contact them via email at customerservices.cards[at]hdfcbank[dot]com

Blocking or reporting unauthorised transactions (those not done by you)

If you find any unauthorized transactions on your credit card, you can immediately report it and block your card to prevent further fraudulent transactions. You can do this either through phone banking or through your Netbanking account.

How to block your credit card using Netbanking?

• Login to your Netbanking account using your customer ID & password.
• Click on the "Card" tab
• Select "Request" under your credit card account summary
• Select "Credit Card Hot listing" to block your card immediately

Reporting unauthorized transactions on your HDFC Credit Card via Phone Banking

To report credit card transactions not done by you, you call HDFC Phone Banking through the numbers given in the list above You can also call on 18002586161 to report credit card, debit card or net banking transactions not done by you

Keep the following details handy when you are reporting such unauthorized transactions:

• Credit card number
• Type of transaction e.g. online, at a store, local grocer, etc.
• Date of transaction
• Transaction amount

HDFC Credit Card Grievance Redressal System

HDFC Bank strives to provide the best customer support to address all grievances regarding your HDFC Credit Card. You can approach your nearest HDFC Bank branch to lodge a complaint.

If you find that your concerns have not been addressed satisfactorily by the bank’s customer care officials, you can send an email to the Grievance Redressal Officer.

Step 1: Visit the HDFC Contact Us page at

Step 2:On this page, click on ‘Grievance Redressal Officer’ option.

step 3:You will see the option ‘Email Us’, which will take you to the form where you can fill in your details and grievance information and send it to the Officer.

step 4: You can also choose to call the Grievance Redressal Cell for Credit Cards at

If you wish to send a written letter, you can do so to the following address:

By regular post

Manager, HDFC Bank Cards Division,

PO BOX # 8654

Thiruvanmiyur PO

Chennai - 600 041

For Personal Loan Queries: HDFC Personal Loan Customer Care Number

For Home Loan Queries: HDFC Home Loan Customer Care Number

For Car Loan Queries: HDFC Car Loan Customer Care Number

HDFC Nodal Office Contact Details

If your concern is still not resolved to your satisfaction, you can approach the Principal Nodal Officer by sending an email, calling, or writing to them. HDFC assures a response within 10 working days.

Follow these steps to send an email to the Principal Nodal Officer:

Step 1: Visit the HDFC Contact Us page at

Step 2: On this page, click on ‘Nodal Officer or Principal Nodal Officer’ option.

step 3: You will see the option ‘Email Us’, which will take you to the form where you can fill in your details and grievance information and send it to the Officer.

You can also send a letter through the mail to the Nodal Officer or the Principal Nodal Officer instead of emailing them.

By Principal Nodal Officer for HDFC Bank Ltd.

HDFC Bank Ltd.,

5th Floor, Tower B,

Peninsula Business Park,

Lower Parel West,

Mumbai 400013

Fax Number: 022-30788580

FAQs on HDFC Bank Credit Card Customer Care

About HDFC Bank:

Headquartered in Mumbai, HDFC Bank Limited is an Indian banking and financial services company. Being the largest private sector lender by assets, HDFC has 1,11,208 employees, 5,130 branches and 12,220 ATMs across 2,764 cities. It was ranked 60th in 2020 Brandz Top 100 Most Valuable Global Brands.