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The list of all credit card customer care numbers of banks across India
IndusInd Credit Card Customer Care Toll-Free number: 1860 500 5004
Have you lost your credit card? Or have a question related to your credit card balance? Don’t know where to turn to and who to ask? That’s why banks have a customer care department—to handle customer’s queries and resolve them satisfactorily. Customer care is an important aspect of any banking service today. It provides solutions to customer queries and problems and delivers professional service and assistance for all the customer's requirements.
If you want to contact the IndusInd card customer care department, below is a list of contact details that you will find useful.
Whether you have a query on how to log in to NetBanking or how to convert that expensive purchase into EMI or if you want to file a lost card complaint or need to simply register your feedback, you can call the IndusInd credit card toll free number or general enquiry number without hesitation.
Below is a list of IndusInd Customer Care nos. (for general enquiries) and IndusInd Card Customer Care numbers (for queries related to credit cards).
For general enquiries
IndusInd Customer Care Toll Free Phone
All Customers: 1860 500 5004 (toll free number)
Email - All Customers: reachus[at]indusind[dot]com
NRI Customers: nri[at]indusind[dot]com
For credit card enquiries
IndusInd Credit Card Customer Care Toll Free number:
If you are an IndusInd credit card customer, below are the toll free numbers you can contact.
For Premier Banking customers:
If you are a Premier Banking customer, make sure to call from the same phone number that is registered for Exclusive Banking with IndusInd. This helps in easier identification of your account and speedier customer service.
IndusInd 24x7 Customer Care number
If you have a problem outside of banking hours, do not worry. IndusInd 24x7 customer care number allows you to contact them at any time convenient to you.
About IndusInd Bank Credit Card Customer Care
Indulge Credit Card
1860 267 7777 / +91- 22 - 42207777 (Available 24 x 7)
Direct Connect: Call us from your registered mobile number and we will instantly recognize you and connect you to a phone banking officer.
Please mention your credit card number in all your correspondence with us
Pinnacle Credit Card/ Legend Credit Card/ Signature Credit Card/ IndusInd Bank Jet Airways Odyssey Credit card/ World Miles Signature Credit Card
Platinum Credit Card/ Iconia Credit Card/ Platinum Select Credit Card/ Platinum Aura Edge Credit Card/ Platinum Aura Credit Card/ World Miles Platinum Credit Card/ IndusInd Bank Jet Airways Voyage Credit Card
Classic Credit Card / Gold Credit Card / Business (Gold) Credit Card
1860 500 5004 / +91- 22- 44066666 (Available 24 x 7)
Write to us
In case your queries or issues are not addressed via call please write to
IndusInd Bank Ltd,
PO Box 9421,
Mumbai - 400 093
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu
1860 500 5004
Madhya Pradesh and Chattisgarh
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura
West Bengal and Sikkim
Maharashtra and Goa
You may login your complaint relating to Credit Cards as under:
Write to the Bank’s Credit Card Unit at:
IndusInd Bank Ltd. (Credit Cards division)
PO Box 9421, Chakala, MIDC,
Andheri (E), Mumbai – 400 093
Contact the Branch Manager
All the complaints related to Credit Cards will be handled by the bank’s cards services Cell. If a complaint has been received, the bank will endeavor to send you a response within 7 working days from the date of receipt of complaint.
In case, you do not receive a response within 7 working days, you may escalate to Head - Cards
Head - Cards Services
701/801 Solitaire Corporate Park
167, Guru Hargovindji Marg,
Andheri-Ghatkopar Link Road,
Chakala Andheri (East)
In case you do not receive a response from Head - Card Services or Head - Customer Care within 7 days, you may call/write to the Nodal Officer at the address/email/contact nos. provided below:
Executive Vice President & Principal Nodal Officer
IndusInd Bank Ltd.
701/801 Solitaire Corporate Park,
Andheri-Ghatkopar Link Road,
Their Nodal Officer will endeavor to resolve the issue to the complainant’s satisfaction within 7 working days. In case, the complaint needs more time to examine, the complaint shall be acknowledged by explaining the need for more time to respond.
If the complaint is not resolved within one month from the lodgment of the complaint or if the complainant is not satisfied with the response, he/she can approach Office of the Banking Ombudsman, appointed by Reserve Bank of India.
The salient features of the Banking Ombudsman Scheme are displayed in the branch notice boards and the scheme itself is available at branch and displayed on our website. If a complainant has any matter that he/she would like to report to the Banking Ombudsman, he / she may contact the Branch Head for details. To know about this scheme in detail, you may log on to www.rbi.org.in.
Further under The Consumer Protection Act, 1986 you may file a complaint under Consumer
Protection Councils at the Central and State levels, whose main objects will be to promote and protect the rights of the consumers.
To provide simple, speedy and inexpensive redressal of consumer grievances, the act envisages a three- tier quasi-judicial machinery at the national, state and district levels.
The provisions of this act are in addition to and not in derogation of the provisions of any other law for the time being in force.
Based in Mumbai, IndusInd Bank was established in 1994. The bank offers a wide range of commercial, transactional and electronic banking products and services. IndusInd Bank is the first among the new-generation private banks in India. The bank has 1004 branches and 1885 ATMs across 625 locations in India.
Locate IndusInd bank
There is a comprehensive list of address and numbers if you wish to get in touch with IndusInd bank. Just log on to the website and click on the “contact us” link, from which you could search and refine to find the address of your desired IndusInd bank branch. Following is the corporate and registered address of the bank:
Tower 1, OneIndiaBulls Centre,
SB Marg, Elphinstone Road, Mumbai – 400013.
Weekday timings are from 9:30 AM to 5:00 PM
Timings on 1st, 3rd, 5th Saturday are from 9:30 AM to 2:00 PM
Registered office address
2401, Gen Thimmayya Rd Cantonment,
Pune - 411 001
Weekday Timing are from 9:30 AM to 5:00 PM
Timings on 1st, 3rd, 5th Saturday are from 9:30 AM 2:00 PM
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