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South Indian Bank Credit Card Customer Care

24/7 South Indian Bank Credit Card Customer Care Numbers: 1800 425 1809 / 1800 102 9408

South Indian Bank (SIB) offers personal, corporate and banking services for domestic customers as well as NRIs. It has a strong presence in Kerala. It has a customer service department dedicated to helping customers get all their queries and clarifications resolved satisfactorily. You might have a question on documentation required for a gold loan, or you might want to report a lost/stolen ATM card, or just check your account balance – for all these questions and more, you can contact SIB’s customer service.

South Indian Bank Credit Card Customer Care Number
South Indian Bank 24X7 Credit Card Customer Care Number

South Indian Bank Credit Card Customer Care Number

South Indian Bank Credit Card Customer Care

If you have lost your card, or have been the victim of theft of your card and want to report it to the Bank, the first thing you need to do call the SIB 24 hours customer care numbers or contact them via email immediately. Below is the number to call in case of loss or theft of your credit card

SIB 24x7 Customer Care Number.

You could also call the SIB credit card customer care toll-free number at 1800 425 1809/1800 102 9408.

SIB Credit Card Contact details: You can also email customer service at customercare[at]sib[dot]co[dot]in or at ccc[at]sib[dot]co[dot]in

ATM/Debit Cards - SIB card customer care number

If you have a South Indian Bank debit card and want to report a lost or stolen card, you can call the following numbers for the SIB card customer care: :0484 - 2388555. This is an SIB customer care 24x7 number and you can call it at any time of day or night in an emergency.

For all debit card related enquiries, including difficulty with cash withdrawal from an ATM, or information on the last few transactions , or checking your balance, you can call the SIB 24 Hours Customer Care number at 0484 2373611.

SIB Customer Care Toll-Free Number

Following are the SIB customer care 24x7 numbers for any query regarding your bank account, loans, insurance, deposits or any other banking enquiry.

1800 425 1809 (toll free from anywhere in India)

OR

1800 843 1800 (Toll Free from anywhere in India)

SIB Customer Care Number

For all non-card banking customer service, SIB has dedicated lines to deal with any enquiries. Below is a list of general SIB customer care nos. that you can contact for a variety of banking service requests. Look up the list below to call the appropriate SIB card customer care number or for specific banking queries.

Reporting Fraud

If you suspect fraud and wish to report it, you can send an email to the following email address:

fmcell[at]sib[dot]co[dot]in

AHMEDABADP.B.NO:29, GROUND FLOOR, SAKAR-VII, NEHRU BRIDGE JN:, ASHRAM ROAD, NAVRANGPURA, AHMEDABAD, GUJARAT-380009
BENGALURUDO.NO.74, WARD NO.111, FRONT SIDE, SUMERU TOWERS, BRIGADE ROAD, NEAR ST. JOSEPH'S COLLEGE OF COMMERCE, MUSEUM ROAD P.O., BANGALORE URBAN, KARNATAKA-560025
MYSORE50 & 51, 1ST FLOOR, DEVRAJ URS ROAD, MYSORE, KARNATAKA-570001
DELHI22, REGAL BUILDING CONNAUGHT PLACE, NEW DELHI-110001
MUMBAIEMCA HOUSE (GROUND FLOOR), 289, SB SINGH ROAD, FORT, MUMBAI, MAHARASHTRA-400038
MANGALURUPLAZA CHAMBERS, BALMATTA ROAD, HAMPANKATTA, MANGALORE P.O., DAKSHIN KANNAD, KARNATAKA-575001
HYDERABADDO.NO.4-1-898, LALA II OASIS PLAZA, TILAK ROAD, ABIDS P.O., HYDERABAD, TELANGANA – 500001
VIJAYWADADO.NO.9-61- 16 & 17, B.R.P.ROAD, ISLAMPET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH-520001

Grievance Redressal

You can contact the Branch Manager either by phone, e-mail or in person, to get your grievance redressed on the same day at the branch level. If your complaint is not redressed on the same day at the branch level, you can follow the steps below:

Level 1 – Register your complaint with the Regional Head: You can also do this online or send your complaints by post. You will receive an acknowledgement within 3 days and your complaint will be redressed within 10 working days, from the date of receipt of the complaint.

Level 2 – Escalation of Complaint to the Nodal Officer at HO: If you are not satisfied with the solution got from the Regional Head or did not get any response within 10 working days after lodging the complaint, you can contact the Nodal Officer with your complaint. You can submit your complaint online and write to the Nodal Officer at address below:

GM, Administration, South Indian Bank Ltd., Head Office, Mission Quarters, Thrissur, Kerala – 680001.

You will receive an acknowledgement within 3 days and your complaint will be redressed within 10 working days, from the date of receipt of the complaint.

Stage 3 - Escalation of Complaint to Executive Vice President (Administration): If you are not satisfied with the solution got from Nodal Officer or did not get any response within 10 working days after escalating the complaint to the Nodal Officer at HO, you may further escalate the complaint to Executive Vice President (Administration). You can submit your complaint for redressal online.

If you are still not satisfied with the response to your complaint, you can contact the Banking Ombudsman. Contact details are listed in the Reserve Bank of India website.

Registered Office

South Indian Bank Ltd.

Head Office

T.B Road, Mission Quarters,

Thrissur 680 001, Kerala

South Indian Bank – Zonal Offices

RegionAddress

Ahmedabad

Shop No:415, Ward No:2, SAKAR VII,
4th Floor, Nehru Bridge Corner,
Ashram Road, ,
Gujarat - 380009

(AGM Direct: 079-26581600) Email:ro1018[at]sib[dot]co[dot]in

BANGALORE

SIB Arcade, No. 61- Wheeler Road,
Cox Town, BANGALORE - 560005
Karnataka State.

E-mail:ro1010[at]sib[dot]co[dot]in

Chennai

Niagra Apartments,
No.1 Sterling Road,
Nungambakkam,
Chennai - 600 034
E-mail:ro1005[at]sib[dot]co[dot]in

Coimbatore

PB No. 3868, 1084/1-5, Trichy Road,
Sungam, Coimbatore - 641 018
E-mail:ro1002[at]sib[dot]co[dot]in

New Delhi

PB No. 5729, Door No. 1/18-20,
White House, (2nd Floor),
Rani Jhansi Rd, New Delhi - 110 055
E-mail:ro1008[at]sib[dot]co[dot]in

Ernakulam

Door No. 9/839/A1 to A9, South Indian Bank Building, Infopark Road, Kakkanad, Rajagiri Valley, Pin Code: 682 039
Email:ro1003[at]sib[dot]co[dot]in

Secunderabad

Door No.157/6, 1st Floor, CHAI Complex, 157/6, Staff Road, Gunrock Enclave, Sikh Village, Diamond Point, Manovikas Nagar P.O., Secunderabad - 500 009.

E-mail:ro1014[at]sib[dot]co[dot]in

IRINJALAKUDA

Christ Nagar, AKP Junction., Irinjalakuda, PIN-680 125.

E mail:ro1017[at]sib[dot]co[dot]in

Kannur

KVR Tower, Pampan Madhavan Road, Talap , Kannur, Pin - 670 002
E-mail:ro1016[at]sib[dot]co[dot]in

Kolkata

Door No: 20A, Ward No:63, IstFloor, Flat No.1, Park Street, Kolkata. PIn - 700 016.
E-mail:ro1013[at]sib[dot]co[dot]in

Kottayam

1st Floor, Regency Square, KK Road,
Collectorate P.O, Kottayam - 686 002
E-mail:ro1009[at]sib[dot]co[dot]in

Kozhikode

Door No:7/1164 O, P, Q, R, S, Ward No:7, "Happy Towers", Vaikom Mohammed Basheer Road, Manachira
Kozhikode-673001.
E-mail:ro1004[at]sib[dot]co[dot]in

Madurai

No 3, West Marret Street
(LIC Building)
MADURAI -625 001.
E-mail:ro1015[at]sib[dot]co[dot]in

Mumbai

Mumbai Regional Office
804, Parinee Crescenzo,
"G Block", Bandra Kurla Complex
Bandra(East), Mumbai-400051
E-mail ro1001[at]sib[dot]co[dot]in

MUVATTUPUZHA

First Floor, Kavikunnel Chambers,
T.B.Junction Muvattupuzha -686661
Email:ro1019[at]sib[dot]co[dot]in

Palakkad

2 nd Floor,"GHANIS", Fort Maithan,
Palakkad- 678 013
E-mail:ro1011[at]sib[dot]co[dot]in

Pune

4th Floor
The Orion Building
5, Koregaon Park Road
Pune, Maharashtra, Pin:411001
Email:ro1020[at]sib[dot]co[dot]in

Tiruvalla

TMJ Complex,2nd Floor,
M.C.Road,Ramanchira ,Muthoor.P.O,
Tiruvalla - 689107.
E-mail:ro1012[at]sib[dot]co[dot]in

Thiruvananthapuram

TC 31/151, YWCA Buildings,3rd Floor
M G Road, Statue Junction, GPO, 695 001
Thiruvananthapuram, Kerala
E-mail:ro1007[at]sib[dot]co[dot]in

Thrissur

PB No. 137, SIB Building, 2nd Floor
Round South, Thrissur - 680 001
E-mail:ro1006[at]sib[dot]co[dot]in

About South Indian Bank

South Indian Bank is a private sector bank headquartered in Thrissur in Kerala. The South Indian Bank has 839 branches spread across more than 27 states and 3 union territories in India. It was founded by a group of investors in 1929 to help traders and merchants in the Thrissur area avoid using moneylenders to raise capital to fund their business requirements.

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