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Kotak Mahindra Credit Card Customer Care 1860 266 2666
Kotak Mahindra Bank credit cardholders can avail customer care services for filing grievances, explore offers, resolve queries, etc. without any hassles. Kotak enables its customers to enjoy 24*7 customer care services which can be availed via call, SMS or email. Credit cardholders can reach out to the Kotak Mahindra Bank credit card customer care by using any mode of communication including toll-free number, customer care SMS, email, complaint form, interactive voice response, etc.
About Kotak Mahindra Bank Credit Card Customer Care
For banking purposes or credit card related queries, customers can call on the following number:
Customers can also call on city-specific credit card helpline numbers:
0161 6500 6022
9511 6600 6022
011 6600 602
0422 6600 6022
011 6600 6022
95161 6500 6022
If a credit card holder is calling from abroad, he/she has to dial either the 24-hour available abroad helpline number which is chargeable or calls the country-specific toll-free numbers which are mentioned below.
Abroad Helpline Number: +91 22 6600 6022 (Chargeable)
Country specific Helpline / Toll-Free Numbers:
1855 365 6767
Customers can also contact the bank’s customer care through SMS banking. Get your queries resolved by just sending an SMS, simply send an SMS to 9971056767 or 5676788 for getting the following details:
Customers can also send their queries, concerns, complaints, etc. to Kotak credit card customer care through mail at service[dot]cards[at]kotak[dot]com
Cardholders can also fill the complaint form available on the Kotak Mahindra official website. Kotak customer care executives will get in touch with the customers just after receiving the form.
Existing customers of Kotak Mahindra Bank can enquire about various credit card-related issues on the helpline number (1860-266-2666). You can call this number to make changes in your contact details like email ID and mobile number. Make sure to mention the type of query when you call.
To report fraudulent activity or an unauthorized transaction in your credit card, you can call 1800 209 0000 which is operational 24x7. This number can also be used in case of any emergencies like card hot listing or blocking. If you are not able to connect to the customer care executives via phone during such security-related issues, you can send an e-mail to itsecurity[dot]bank[at]kotak[dot]com.
Non-bank customers can also speak to the customer care executives on this number to get their credit card-related queries addressed.
Kotak Mahindra bank customer care helpline is known for giving quick response for credit card-related queries. It is available for the customers residing in India between 9:00 a.m. to 6:00 p.m. from Monday to Friday, except for holidays.
1. Where should I submit my credit card-related queries that need authentication?
You can submit such queries to the bank through the mailbox available in Net Banking. Make sure to select ‘Take me Directly to’ - Mail option while logging to your Net Banking account.
2. How can I block my Kotak Credit Card online?
You can block the card online through Kotak Mahindra Bank’s official website. Follow any of these steps to block your lost/stolen credit card permanently: Through Mobile Banking: Log in to Mobile Banking, Go to ‘Service Request’ and select ‘Credit Card Requests’, Choose ‘Report Lost/Damaged Card’, Through Net Banking:, Login to Net Banking, Go to ‘Service Requests’, Choose ‘Report Lost Card’
3. How to activate SMS alerts for my Kotak Credit Card?
To get SMS alerts for your credit card, SMS ‘the shortcode assigned to the query’ to 5676788 or 9971056767 from your registered mobile number. You will receive an immediate text update. To know the code assigned to your query click here: here:
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