Kotak Mahindra Bank Credit Card Customer Care

Kotak Mahindra Credit Card Customer Care Number

For banking purposes or credit card related queries, customers can call on the following number:

• 1860 266 2666 (24*7 available)

Customers can also call on city-specific credit card helpline numbers:

Kotak Mahindra Bank Credit Card Customer Care Overseas

If a credit card holder is calling from abroad, he/she has to dial either the 24-hour available abroad helpline number which is chargeable or calls the country-specific toll-free numbers which are mentioned below.

Abroad Helpline Number: +91 22 6600 6022 (Chargeable)

Country specific Helpline / Toll-Free Numbers:

Kotak Mahindra Credit Card Customer Care SMS

Customers can also contact the bank’s customer care through SMS banking. Get your queries resolved by just sending an SMS, simply send an SMS to 9971056767 or 5676788 for getting the following details:

Kotak Credit Card Customer Care Email Id

Customers can also send their queries, concerns, complaints, etc. to Kotak credit card customer care through mail at service[dot]cards[at]kotak[dot]com

Kotak Mahindra Credit Card Customer Care Complaint Form

Cardholders can also fill the complaint form available on the Kotak Mahindra official website. Kotak customer care executives will get in touch with the customers just after receiving the form.

Kotak Mahindra Bank Credit Card Enquiries

Existing customers of Kotak Mahindra Bank can enquire about various credit card-related issues on the helpline number (1860-266-2666). You can call this number to make changes in your contact details like email ID and mobile number. Make sure to mention the type of query when you call.

To report fraudulent activity or an unauthorized transaction in your credit card, you can call 1800 209 0000 which is operational 24x7. This number can also be used in case of any emergencies like card hot listing or blocking. If you are not able to connect to the customer care executives via phone during such security-related issues, you can send an e-mail to itsecurity[dot]bank[at]kotak[dot]com.

Non-bank customers can also speak to the customer care executives on this number to get their credit card-related queries addressed.

• In Case of Card Theft or Card Loss: Call 1800 209 0000 or 1860-266-2666 and report the theft or loss of your Kotak Credit Card immediately. Your card will be blocked and you will be provided with a replacement. You can also report the incident online through this link Report a lost or stolen card. Block your card
• In Case of Card Blocking/Hotlisting: Call 1800 209 0000 or 1860-266-2666 to block your Kotak Credit Card. If you block the card as lost, it will be auto replaced against a replacement fee of Rs.100 along with the applicable GST. You can also SMS ‘KCCLOST(space)(Last four digit of Credit Card number) to 5676788 for permanently blocking your lost/stolen card.

End Note

Kotak Mahindra bank customer care helpline is known for giving quick response for credit card-related queries. It is available for the customers residing in India between 9:00 a.m. to 6:00 p.m. from Monday to Friday, except for holidays.

kotak mahindra credit card customer care FAQS