CreditMantri Finserve Private Limited
Door No.3, Block B, No. 147, Workeasy Space Solutions, RK Swamy Centre, Hansa Building, Pathari Road,Thousand Lights, Chennai, Tamil Nadu600006
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Dhanlaxmi Bank is a leading provider of credit cards. If you have any queries, complaints, or feedback regarding Dhanlaxmi Bank Credit Card, you can contact DHANLAXMI BANK credit card customer care through these methods-DHANLAXMI BANK toll-free number, Email ID, International toll-free numbers, or Whatsapp Chat.
Dhanlaxmi Bank has a dedicated customer care service available for the benefit of its customers. This customer care service is equipped to handle the queries or concerns of the Bank’s customers or assist them in seeking any information that they may require like blocking of cards, online banking, corporate and NRI banking, etc. Customers can also register their feedback or their complaints and grievances with the customer care service of the bank available 24x7.
About Dhanlaxmi Bank Credit Card Customer Care
The general customer care number available 24x7 is 044 42413000.The customers can contact this number to give their feedback or to get any information required by them or to raise any query or complaint of any general or specific nature. The other modes of communication with the customer care service are,
Thrissur - 680001
There is no separate customer care number available for credit or debit card related queries. The customers can call on the toll-free number available to address any queries pertaining to the credit card or debit card like reward redemption, latest transaction details, changing a PIN or forgot PIN, etc. The customers can also contact the bank in case of loss or theft or misuse of the card.
The following are the details of the customer care numbers available for the credit card or debit card customers.
The customers can use the above customer care number to hotlist or block their card in the event of theft or loss or misuse of the card or the account. The customers can block a single card or all the cards linked to the registered mobile number or the customer or linked to the customer’s account as the case may be. Further, the customers should confirm the loss or theft of such a card to the bank in writing within due time and in the manner as required by the bank.
The NRI customers of the bank can contact the general customer care number regarding any information required by them or to raise any issue or concern that they may be facing in their day to day banking needs. Dhanlaxmi Bank also has the following channels for its NRI customers to contact the Bank and resolve their issues.
Postal address – NRI Division
Thrissur – 680001
Dhanlaxmi Bank has a missed call facility that is available for all its customers to ensure faster and hassle-free services are provided to its customers. This missed call facility is available for a number of services offered by the Bank, information regarding Bank’s products and to provide the customers with banking services on the go.
The customers can avail of such service by registering their mobile number as well as email id. The maximum limit of such free service available is 5 missed call inquiries per day beyond which a charge of Re. 1 will be levied on the customer.
The following are the details of the Missed call service available and numbers and the purpose or nature of information or assistance required.
+91 80 67747700
Instant account balance information on the registered mobile number of the customer
+91 80 67747711
To get last 3 months E-Statement of the customer in the customer’s mailbox
+91 80 67747733
To get One Day Statement of the customer in their mailbox
+91 88 93553553
To enable/disable customer’s Debit Cards
Customers can file their complaints or grievances by means of many channels available with the bank. The customers can
The Bank has many levels of escalation that the customers can use to get a satisfactory response to their grievance.
The primary stage of the grievance redressal is registering of the complaint with the bank through
Chief General Manager
Dhanlaxmi Bank Limited
PB No. 9
Kerala – 680 001
The official website of the Bank has a detailed list of all the Branches and ATM of the Bank in the country. The customers can locate Bank by going to the official website of the Bank and selecting the State and/or City to get the detailed addresses required.
The Registered and Head Office address of the Bank is given below,
Thrissur – 680 001
Dhanlaxmi bank was founded in 1927 having its headquarters in Kerala. The bank has 250 branches and 346 ATMs across the country and deals in a variety of products for its corporate and retail customers.
1. When does the locked ATM/Debit card automatically unlock?
A. The ATM/Debit Card gets locked after 3 failed attempts of entering the ATM PIN. The same will be automatically unlocked after 24 hours of such an event.
2. Can an NRI having an active ATM card generate Internet Banking password online?
A. An NRI customer should compulsorily have an active ATM card to avail such service.
3. What is the time limit for the OTP to be acceptable?
A. the customer should use the OTP within 4 minutes of its generation otherwise a fresh OTP will have to be generated.
4. How many times is the generation of password or changing of ATM PIN allowed in a day?
A. The customer does not have to face any restriction of limit in generation of passwords or changing ATM PIN in a day.
5. Can the Debit cards be issued to partnership firms, companies or trusts, etc.?
A. as per the eligibility policy of the Bank, Debit Cards cannot be issues to partnership firms or companies or trusts.
Usefulness of information,good
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