IDFC Credit Card Customer Care

IDFC is a leading provider of credit cards. If you have any queries, complaints, or feedback regarding IDFC Credit Card, you can contact IDFC credit card customer care through these methods-IDFC toll-free number, Email ID, International toll-free numbers, or Whatsapp Chat.

IDFC Credit Card Customer Care Number

IDFC Bank has robust credit card customer care services in place to resolve any queries related to credit cards. You can reach IDFC credit card customer care at the 24/7 toll-free number 1800 10 888. You can also reach IDFC credit card customer care through email, whatsapp banking, mobile app, and branch visits. Let us now make a note of options to reach IDFC credit card customer care number.

Toll-free number	1800 10 888
Call IDFC Bank at	1860 258 2000
Credit card customer care Email	Creditcard@idfcfirstbank.com
Email - General	Banker@idfcfirstbank.com
For customers traveling abroad, call at	022 6248 5152
Whatsapp banking	95555 55555
For loan related queries	Timing is 9:30 am to 6.00 pm all days
For rural banking related queries	Work timing is 9.30 am to 6.00 pm

Andhra Bank Credit Card Customer Care Number

IDFC First 24*7 Credit Card Customer Care Number

About IDFC Credit Card Customer Care Number

IDFC FIRST Bank NRI Credit Card Customer Care Numbers (Calling from Overseas)
Escalation Process For IDFC Customer Service
IDFC First Bank Branch Addresses of Major Cities

IDFC FIRST Bank NRI Credit Card Customer Care Numbers (Calling from Overseas)

Country	Phone number	Toll Free/Local Call
Country	Phone number	Toll Free/Local Call
Canada	18337039811	Toll-Free
UK	0 8000 478 414	Toll-Free
Switzerland	41225449992	Local call
Netherlands	31207971718	Local call
Spain	34935472751	Local call
Italy	390230578885	Local call
Ireland	35315712658	Local call
Belgium	3228962986	Local call
Hong Kong	852 30082199	Local call
USA	18337039805	Toll-Free
Singapore	800 101 4006	Toll-Free
Australia	1800314585	Toll-Free
UAE	800 187 922	Toll-Free
Saudi Arabia	8008500980	Toll-Free
Oman	80074528	Toll-Free
Qatar	00 800 100 089	Toll-Free
Bahrain	80006082	Toll-Free
Germany	8001815050	Toll-Free

Escalation Process For IDFC Customer Service

IDFC Bank has an escalation matrix with various levels. If there is any concern or dissatisfaction on the services received from IDFC First Bank, the issue can be escalated to the Principal Nodal Officer at the bank by phone or email:

IDFC Level 1 Customer Service Escalation

The customer can write directly to the Email IDs given below

Email IDs

Casa Deposits and other accounts - banker@idfcfirstbank.com
Rural Banking - sampark@idfcfirstbank.com
NRI - nriservices@idfcfirstbank.com
Credit Card - Creditcard@idfcfirstbank.com

IDFC Level 2 Customer Service Escalation

IDFC First Bank believes in providing fair service to its customers. If a complaint is not handled efficiently, then the customer can escalate it to the second level - to the customer service heads (resident and NRI).

Level	Email - IDs
Customer service head - Resident	head.customerservice@idfcfirstbank.com
Customer Service Head - NRI	head.nri@idfcfirstbank.com

IDFC Level 3 Customer Service Escalation

The third level of escalation consists of regional nodal officers. Each regional nodal officer has specific coverage areas. IDFC Bank has this setup in place to ensure fair resolution of queries. You can go to the bank’s website and check the list of regional nodal officers by giving ‘Click Here’ above the registered address section.

IDFC Level 4 Customer Service Escalation

The last level of escalation is to the senior management of the bank. It includes the principal nodal officer, compliance officer, MD & CEO. If the customer has not received a satisfactory response from IDFC First Bank, he/she can contact the Banking Ombudsman. The contact details of the Banking Ombudsman are available at all branches of the bank and on the website.

IDFC First Bank Branch Addresses of Major Cities

Branch	Address
Chennai -Adyar	FIRST FLOOR, DOOR NO.9, 3RD AVENUE, INDIRA NAGAR, ADYAR, Adyar S.O (Chennai), CHENNAI, TAMIL NADU, 600020
Chennai - Annanagar	FIRST FLOOR, TAMILVANNAN COMPLEX, BLOCK NO. AA 144, 3RD AVENUE, SHANTHI COLONY, ANNA NAGAR, Anna Nagar (Chennai), CHENNAI, TAMIL NADU, 600040
Chennai - Annanagar West Branch	GROUND FLOOR, DOOR NO. 82, (OLD DOOR NO. 1420),13TH MAIN ROAD, H- BLOCK , ANNA NAGAR , ANNA NAGAR WEST, CHENNAI, TAMIL NADU, 600040
Chennai - Ashok Nagar Branch	GROUND FLOOR , MAHALAXMI BUILDING,46/43, 10TH AVENUE,ASHOK NAGAR, OPPOSITE INDUSIND BANK, Ashoknagar S.O (Chennai), CHENNAI, TAMIL NADU, 600083
Chennai - Kottivakkam Branch	GROUND FLOOR, NO. 4/579, OLD MAHABALIPURAM ROAD, RAMALINGA NAGAR, KOTTIVAKKAM, VASUDEVA NAGAR,THIRUVANMIYUR, CHENNAI, TAMIL NADU, 600041
Chennai - MOGAPPAIR BRANCH	GROUND FLOOR, BLOCK NO. 2/PC-8,KAMBER SALAI, MOGAPPAIR WEST, MOGAPPAIR WEST POST OFFICE, CHENNAI, TAMIL NADU, 600037
Chennai - Teynampet Branch	GROUND FLOOR, NEW NO. 67,OLD NO. 32, KAVIGNAR, BHARATHIDASAN ROAD, TEYNAMPET, NANDANAM POST OFFICE NO:484, ANNA SALAI, AMUDHAM COLONY, NANDANAM, CHENNAI, TAMIL NADU 600035, CHENNAI, TAMIL NADU, 600018
Chennai - Purasawalkam Branch	GROUND FLOOR , BLOCK 1, 92 A, DR. ALAGAPPA ROAD, VEPERY, PURASAWALKAM, VEPERY POST OFFICE, CHENNAI, TAMIL NADU, 600084
Mumbai - Bandra West Branch	GROUND FLOOR, THE POINT, PLOT 253, 30TH ROAD, BANDRA WEST, Bandra West S.O, MUMBAI, MAHARASHTRA, 400050
Mumbai - Goregaon West Branch	GROUND FLOOR, SHOP NO. 5,POONAM HEIGHTS , PLOT NO. 11-12,UDYOG NAGAR ESTATE, S.V ROAD, JAWAHAR NAGAR POST OFFICE, GOREGOAN WEST, MUMBAI, MAHARASHTRA, 400062
Mumbai - Nariman Point Branch	UNIT NO. 32, CR2 COMMERCIAL COMPLEX, PLOT NO. 240 & 240 A, BARRISTER RAJNI PATEL ROAD, NARIMAN POINT, NARIMAN POINT POST OFFICE, MUMBAI, MAHARASHTRA, 400021
Mumbai - Chembur branch	GLAMCENT, GROUND FLOOR & FIRST FLOOR,350, CENTRAL AVENUE ROAD,CHEMBUR, CHEMBUR, MUMBAI, MAHARASHTRA, 400071
Mumbai - Powai Branch	GROUND FLOOR, SHOP NO.11, VENTURA BUILDING,HIRANANDANI BUSINESS PARK, INDIA POST IIT POWAI MUMBAI, MUMBAI, MAHARASHTRA, 400076
Delhi - Defence Colony Branch	GROUND FLOOR, 283-A, MAIN ROAD, DEFENCE COLONY, Rashtrapati Bhawan S.O, NEW DELHI, NCT OF DELHI, 110024
Delhi - Dwarka Branch	GROUND FLOOR , SHOP NO - G-01 & G-02 , BHAGWATI PLAZA , PLOT NO. 12 , SECTOR 5, DWARKA , NEW DELHI, NEW DELHI, NCT OF DELHI, 110075
Delhi - KAROL BAGH BRANCH	GROUND FLOOR, 2109 DESH BANDHU GUPTA ROAD, KAROL BAGH, Karol Bagh S.O, NEW DELHI, NCT OF DELHI, 110005
Delhi - Greater Kailash II Branch	GROUND FLOOR, M-72, GREATER KAILASH II, Greater Kailash S.O, NEW DELHI, NCT OF DELHI, 110048
Kolkata - Barasat Branch	GROUND FLOOR,98,KRISHNANAGAR ROAD,NABAPALLY, NORTH 24 PARGANAS, BARASAT, NABAPALLY, KOLKATA, WEST BENGAL, 700126
Kolkata - Dalhousie Branch	GROUND FLOOR, BHANDARI HOUSE, 16 NETAJI SUBHAS ROAD, DALHOUSIE, Pollock Street S.O, KOLKATA, WEST BENGAL, 700001
Kolkata - Salt Lake Sector 2 Branch	GROUND FLOOR, BH-20, SALT LAKE CITY, SECTOR -2, SECH BHAVAN POST OFFICE, KOLKATA, WEST BENGAL, 700091
Bangalore - Yelahanka Branch	UNIT NO. 107 &108, GROUND FLOOR, PRESTIGE PLAZA, MOTHER DAIRY ROAD, MANDALKUNTE VILLAGE, CHIKKABOMMASANDRA, YELAHANKA SATELLITE TOWN, BANGALORE, KARNATAKA, 560065
Bangalore - Banashankari Branch	GROUND FLOOR, NO. 573,30TH MAIN ROAD , KATTARUGUPPE BSK 3RD STAGE BDA, BANASHANKARI, BANGALORE, KARNATAKA, 560085
Bangalore - Electronic City Branch	GRND FLR, PID NO.354/156/155,HOUSE LIST NO.1551/155/156,NEELADRI NAGAR , ELECTRONICS CITY PHASE 1, DODDATHOGUR VILLAGE, BEGUR HOBLI, BANGALORE, KARNATAKA, 560100
Bangalore - Kasturi Nagar Branch	GROUND FLOOR, #425 , S. G. TOWER, 2ND MAIN ROAD (2M), EAST OF NGEF LAYOUT, PID NO.84-138-2M-425 , KASTURI NAGAR POST OFFICE, BANGALORE, KARNATAKA, 560043

IDFC Bank - Registered Address

Corporate Office

IDFC FIRST Bank Ltd

Naman Chambers,

C-32, G-Block,

Bandra-Kurla Complex,

Bandra East, Mumbai - 400051,

India

Registered Office

IDFC FIRST Bank Ltd

KRM Tower, 7th Floor, No. 1,

Harrington Road, Chetpet,

Chennai - 600031, Tamil Nadu,

India

FAQs of IDFC Credit Card Customer Care Number

1. How do I complain about my IDFC credit card issue?

Approach IDFC bank customer care. You can reach out to the customer care through sales support, phone, whatsapp, email id, or branch visits. If you don’t get satisfactory service from IDFC Bank customer care, you can also escalate it via the bank’s escalation matrix.

2. What is the IDFC Bank customer care toll-free number?

The toll-free number for IDFC Bank customer care is 1800 10 888