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RBL Bank Personal Loan 24X7 Customer Care

RBL is one of the leading banks in India that provides various credit products to its customers. Personal loan is the most popular credit that is provided to creditworthy individuals without any security. If you need any details regarding the RBL personal loan or want to track the status of the personal application, you can always contact the RBL bank’s 24X7 customer care department.

The customers can contact the customer care department for any queries related to personal loans by calling up the following toll-free number 1800 123 8040.

RBL Bank Personal Loan Customer Care Number
RBL Bank 24X7 Personal Loan Customer Care Number

About RBL Bank

Rbl Bank Personal Loan Customer Care

RBL Bank is one of the oldest private sector banks in India, headquartered in Kolhapur region, Maharashtra. The Bank currently services approximately 3.15 million customers and has a total business size of over INR 64,000 Crores. It offers a range of banking products and services categorized largely in 5 verticals – Corporate and Institutional Banking, Commercial Banking, Retail Banking, Agriculture & Development Banking and Financial Markets.

RBL Bank 24X7 Customer Care

RBL Bank has set up a transparent customer care department to handle the grievances, queries and complaints of the customers. Customers can contact the customer care team through emails, SMS, mobile phone, net banking or walk-in to the nearest RBL branch. The queries are handled efficiently and responded as quick as possible.

RBL Bank Personal Loan

Salaried and self-employed individuals can get personal loans from RBL Bank. You can get minimum of Rs. 1 Lakh and maximum of Rs. 12 Lakhs as loan amount. The loan can be repaid in easy repayment options for over 60 months. You do not need a guarantor to get this loan or pledge a collateral. The documentation is quick and minimal. The interest rate on the loan is determined based on your credit score and creditworthiness.

RBL Bank Personal Loan Customer Care

RBL Bank personal loan customer care team answer the customers’ queries related to interest rate, loan tenure, repayment options etc. The customers can get their grievances related to personal loan addressed quickly through various channels as mentioned above.

RBL Bank Grievance Redressal Mechanism

RBL Bank has a transparent and an efficient grievance redressal procedure to deal with customers’ queries, complaints and feedback. Following is the procedure followed for Grievance Redressal.

Level 1:

You can first contact the customer support team or visit the nearby branch to register your complaint or queries regarding any banking product. You may contact the Branch Manager and file a complaint. You will be provided complaint acknowledgement for with the reference number which can be used for future correspondence.

Alternatively, you can also reach the Customer support team at the following numbers 022 61156300 to 99 or 18001238040

Level 2:

In case you do not get a response in 10 days or not satisfied with the resolution provided by Level 1, you may email or write Regional Nodal Officer. You can get the contact details at the official website of the bank.

Level 3:

In case you are still not satisfied with the resolution provided, you may email or write your grievance to the Principal Nodal officer. You should get a response within 10 days else you can escalate the issue with the Banking Ombudsman appointed by the Reserve Bank of India.

Administrative Office

RBL Bank Ltd.


Shri Shahu Market Yard,

Kolhapur - 416005.


Registered Office

RBL Bank Ltd.

1st Lane,


Kolhapur - 416001.


Corporate office

RBL Bank Ltd.

One Indiabulls Centre, Tower 2B, 6th Floor,

841, Senapati Bapat Marg,

Lower Parel (W),

Mumbai 400013

RBL Bank City Based Customer Care Numbers

Following are the major zones of RBL bank where you can visit and register your grievances directly.

Location /ZoneAddress
South & Goa

RBL Bank Limited

First Floor, Rashmi

Towers, No.1,


High Road,


Chennai – 600 034

Delhi, NCR, Uttar Pradesh, Gujarat, Rajasthan

RBL Bank Limited

Ground Floor, J

13/52, Rajouri

Garden, New Delhi


MP & Kolkata

RBL Bank Limited

Thapar House, 25

Brabourne Road,

1st Floor, Kolkata –

700 001

Mumbai & Pune

RBL Bank Limited

Ground Floor,

Dhannur House 15

Sir P M Road, Fort

400 001

Kolhapur & Sangli

RBL Bank Limited

Shahupuri 1st Lane,

Vyapari peth, Near

Hotel Amruta,

Kolhapur 416001

Customer care numbers aid you in getting your queries resolved, help quicken process and gives you direct access to your bank and the status of your personal loan and other credit products offered by RBL Bank, you can alternatively contact them in person through the various zonal offices or write to via email. We hope that this information is beneficial for you and do note that this information provided by the lenders are subject to change.

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