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Bank of Maharashtra is a well-established and one of the oldest banks in India. Bank of Maharashtra (BOM) is a public sector bank with its head office in Pune, Maharashtra. Established on 16 September 1935, the bank currently has over 1800 branches spread across all States and Union Territories. The bank offers a wide assortment of retail and corporate banking services including credit cards, loans, deposits, insurance, corporate banking, and securities among others to over 15 million customers.
The bank offers 24/7 customer service across all its branches and covering all its products and services to resolve the queries and complaints of all its customers. Customers can also share their grievances, queries, complaints, and feedback regarding the bank to Bank of Maharashtra customer care team via phone, email, or SMS. If you wish to reach out to the customer care team.
About Bank of Maharashtra Customer Care
Mentioned below are the contact details of BOM customer care. Customers, whether Indian residents or NRIs can report their queries, grievances, complaints, related to BOM products or services, etc. at below toll-free numbers. These numbers are IVR-based (Interactive Voice Response), and as per customer inputs will route the calls to the appropriate recipient. At the time of call, it is advisable for customers to keep all the query- or complaint-related documents handy.
Customers can also contact the BOM MahaSecure customer care helpdesk by calling the following numbers if the toll-free number cannot be contacted:
If a customer prefers to choose an alternative mode of contacting the bank, he/she can also email queries, grievances or complaints on the following email IDs:
Bank of Maharashtra caters to the needs of the internet-users by introducing a secure digital banking application. This application takes care of all the banking-related services. It is secure, convenient, and user-friendly. Also, it can be used on all platforms such as desktops, laptops, smartphones and tablets. If the customers face any banking issue while using this application may call or email at their customer care.
1800 233 45261800 102 2636
For Customers from Outside India
(+91-22) 6693 700
Bank of Maharashtra provides MahaBank Visa Debit Card to each of its account holders. The card is a safe and secure means to access your savings at any ATM or Visa-accredited merchant establishment in India or abroad. If customers have an issue with the ATM transactions or any other ATM-related services, they may contact BOM customer care at the following numbers:
For “Hot Listing” and “ATM Cash Withdrawal” Failure Complaints:
020-27008666 (DC for Hotlisting only)
Anti – Corruption Hotline
(+91-22) 6693 7000
BOM ATM Card Cell, Mumbai:
10.30 am to 5.30 pm (Card number or a/c number to be furnished)
Bank of Maharashtra offers credit cards in association with the State Bank of India (SBI). For the credit card related queries, the customers can contact either of the banks via toll-free and landline numbers. They can also reach out to customer care via email and SMS services. The following are the details to contact BOM or SBI customer care through calls, SMS, emails, and fax.
1860 180 1290
1800 180 1290
In addition, customers can even contact the nodal officers to escalate credit card related issues. Customers can also contact the SBI customer care executives who are available from Monday to Saturday from 8:00 a.m. to 5:00 p.m.
For internet banking activation and other related services, the customers can contact customer care via calls, SMS, and email. They may even contact the MahaSecure customer care helpdesk.
24 x 7 x 365
For Internet Banking Activation SMS ACTV to 9223181818
For other Internet Banking related assistance SMS ASSIST to 9223181818
Bank of Maharashtra Head Office/Central Office
Bank of Maharashtra Central Office, ‘Lokmangal’, 1501, Shivajinagar Pune-411005
020-25532731, 733, 734, 735, 736020 – 25532728020 – 25514501 – 12020 – 25513781
If a customer is dissatisfied with the services provided by the bank or has faced a lack of service or action to eradicate a problem, he or she can reach out to Bank of Maharashtra’s grievance department by calling customer care, visiting their nearest branch in their vicinity, or by filling the online grievance form. To file a grievance, customers can contact the branch manager of their area. If the grievance redressal is not satisfactory or a solution hasn’t been provided within 1 week of the filing of the complaint, it is escalated to the zonal level.
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