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Bank of Maharashtra Customer Care Number

Bank of Maharashtra is a well-established and one of the oldest banks in India. Bank of Maharashtra (BOM) is a public sector bank with its head office in Pune, Maharashtra. Established on 16 September 1935, the bank currently has over 1800 branches spread across all States and Union Territories. The bank offers a wide assortment of retail and corporate banking services including credit cards, loans, deposits, insurance, corporate banking, and securities among others to over 15 million customers.

The bank offers 24/7 customer service across all its branches and covering all its products and services to resolve the queries and complaints of all its customers. Customers can also share their grievances, queries, complaints, and feedback regarding the bank to Bank of Maharashtra customer care team via phone, email, or SMS. If you wish to reach out to the customer care team.

Bank of Maharashtra 24*7 Customer Care Toll-Free Number

Bank Of Maharashtra Customer Care

Mentioned below are the contact details of BOM customer care. Customers, whether Indian residents or NRIs can report their queries, grievances, complaints, related to BOM products or services, etc. at below toll-free numbers. These numbers are IVR-based (Interactive Voice Response), and as per customer inputs will route the calls to the appropriate recipient. At the time of call, it is advisable for customers to keep all the query- or complaint-related documents handy.

Customers can also contact the BOM MahaSecure customer care helpdesk by calling the following numbers if the toll-free number cannot be contacted:

Bank of Maharashtra Customer Support by Email

If a customer prefers to choose an alternative mode of contacting the bank, he/she can also email queries, grievances or complaints on the following email IDs:

hocomplaints[at]mahabank[dot]co[dot]in

cmcustomerservice[at]mahabank[dot]co[dot]in

Bank of Maharashtra MahaSecure Customer Care Helpdesk

Bank of Maharashtra caters to the needs of the internet-users by introducing a secure digital banking application. This application takes care of all the banking-related services. It is secure, convenient, and user-friendly. Also, it can be used on all platforms such as desktops, laptops, smartphones and tablets. If the customers face any banking issue while using this application may call or email at their customer care.

Toll-Free Numbers

1800 233 4526
1800 102 2636

Landline

020-24480797
24504117
24504118

Email ID

mahasecure[at]mahabank[dot]co[dot]in

Anti-Corruption Hotline

1800-22-8444

For Customers from Outside India

(+91-22) 6693 700

Bank of Maharashtra Customer Care Helpdesk for ATM Cards

Bank of Maharashtra provides MahaBank Visa Debit Card to each of its account holders. The card is a safe and secure means to access your savings at any ATM or Visa-accredited merchant establishment in India or abroad. If customers have an issue with the ATM transactions or any other ATM-related services, they may contact BOM customer care at the following numbers:

For “Hot Listing” and “ATM Cash Withdrawal” Failure Complaints:

Toll-Free Number

1800 233 4526
1800 102 2636

Landline

020-24480797 (Mahaseva)

Other Lines

020-27008666
(DC for Hotlisting only)

Anti – Corruption Hotline

1800-22-8444

For Customers from Outside India

(+91-22) 6693 7000

BOM ATM Card Cell, Mumbai:

Contact Numbers

022-22692289
022-22691322
022-22691746

Timings

10.30 am to 5.30 pm
(Card number or a/c number to be furnished)

Email IDcardcell_mumbai[at]mahabank[dot]co[dot]in
Anti-Corruption Hotline

1800-22-8444

For Customers from Outside India

(+91-22) 6693 7000

BOM Customer Care Helpdesk for Credit Cards

Bank of Maharashtra offers credit cards in association with the State Bank of India (SBI). For the credit card related queries, the customers can contact either of the banks via toll-free and landline numbers. They can also reach out to customer care via email and SMS services. The following are the details to contact BOM or SBI customer care through calls, SMS, emails, and fax.

Contact NumbersCharges

1800-233-4526

Toll-free

1800-102-2636

Toll-free

020 24480797

Local Charges Apply

1860 180 1290

Toll-free – from BSNL/MTNL only

1800 180 1290

Toll-free – from BSNL/MTNL only
39 02 02 02 (prefix local STD code)Local Charges Apply
Email id - creditcardcell[at]mahabank[dot]co[dot]in 
Fax number –  0124-2567131 

In addition, customers can even contact the nodal officers to escalate credit card related issues. Customers can also contact the SBI customer care executives who are available from Monday to Saturday from 8:00 a.m. to 5:00 p.m.

BOM Customer Care Helpdesk for Internet Banking

For internet banking activation and other related services, the customers can contact customer care via calls, SMS, and email. They may even contact the MahaSecure customer care helpdesk.

Toll-Free Numbers

1800 233 4526
1800 102 2636

Landline

020-24480797

Email ID

mahaconnect[at]mahabank[dot]co[dot]in

Timings

24 x 7 x 365

SMS

For Internet Banking Activation
SMS ACTV to 9223181818

For other Internet Banking related assistance
SMS ASSIST to 9223181818

Bank of Maharashtra Head Office/Central Office

Address

Bank of Maharashtra
Central Office, ‘Lokmangal’,
1501, Shivajinagar Pune-411005

Contact Numbers

020-25532731, 733, 734, 735, 736
020 – 25532728
020 – 25514501 – 12
020 – 25513781

Bank of Maharashtra Redressal of Complaints and Grievance System

If a customer is dissatisfied with the services provided by the bank or has faced a lack of service or action to eradicate a problem, he or she can reach out to Bank of Maharashtra’s grievance department by calling customer care, visiting their nearest branch in their vicinity, or by filling the online grievance form. To file a grievance, customers can contact the branch manager of their area. If the grievance redressal is not satisfactory or a solution hasn’t been provided within 1 week of the filing of the complaint, it is escalated to the zonal level.

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