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DHFL offers financial assistance in purchasing a house. Owning a house is a life time achievement for many. DHFL ensures that affordable finance is made available to all to realise this dream. Apart from home loans, they also offer other financial services such as SME Loans, Home construction loans, Home extension loans, non-housing loans, loan against residential property and much more. In order to stay connected with its customer, DHFL offers many channels of communication, be it a prospect or a customer to clarify or enquire about their home loans. One can reach DHFL through Toll free numbers, Email or drop at the nearest branch. There is a detailed grievance redressal system as well. More details can be found below.
About DHFL Customer Care
DHFL facilitates the purchase of your dream house with easy to apply for home loans at competitive interest rates. The home loan can be used for the purchase of a house, extension, renovation, expansion or purchase of land to build a house. The various home loan products offered by DHFL are:
DHFL also provides financial assistance in the non-housing loan category. These are ideal for the SME category of business wherein you can get a loan to purchase machinery, loan against property, mortgage options and much more. The financial products offered under this category are:
Loan Against Property
Loan Against Residential Property
Loan Against Commercial Property
Commercial Property Loan
Lease Rental Discounting
Plant & Machinery Loans
Property Term Loans
Medical Equipment Loans
One can contact DHFL through their toll-free customer service with the following details:
New customers of DHFL have the option of reaching out through SMS by simply sending the message to 56677. This service is available from Monday to Sunday, 9am to 7pm.
One can contact DHFL from the comfort of your home or at the tips of your finger via email. The DHFL Customer Care Email address is response[at]dhfl[dot]com
For any face to face interactions, one can just drop into the nearest branch office of DHFL. This can be found through the branch locator available on the official website of DHFL.
DHFL has a detailed process in place to address any complaints or grievances that a customer may have. The following process can be noted:
National Housing Bank Department of Regulation & Supervision
4th Floor, Core 5-A, India Habitat Centre,
Lodhi Road, New Delhi-110003
It is important to mention any document application number or deposit account number in all these communication channels.
If there is an unsatisfactory response given by the Insurance Company for insurance-related matters, one can register a complaint online through the DHFL website.
1. What are the various communication channels with DHFL?
One can get in touch with DHFL through their Customer Care Toll Free numbers, Email, SMS or by dropping at the nearest branch office.
2. Is there a grievance redressal system with DHFL?
Yes, DHFL has laid out a detailed grievance redressal system for complaints. One can reach the toll-free customer care number first, followed by nodal officer and if not satisfied, then write to the CEO for a solution.
3. What is the email address for general queries for DHFL?
One can write to DHFL at response[at]dhfl[dot]com for general enquiries.
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