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HSBC Bank Customer Care Number

HSBC is one of the world’s largest banking and financial services establishments. HSBC offers customer care service 24×7 to answer queries and concerns of customers.

HSBC customer care representatives are available round the clock to address banking enquiries from Premier customers. For personal banking and credit card related queries, phone banking executives are available from 06:30 hrs to 20:30 hrs.

HSBC Bank 24*7 Customer Care Toll-Free Number

Hsbc Bank Customer Care

Any personal banking customer can reach out to the HSBC customer care service by calling on the numbers mentioned below:

The below table contains the list of HSBC customer care numbers for resident Indians calling from within the country or from overseas.

HSBC Bank NRI Customer Care

HSBC as a special customer care team to address the queries of its NRI customers. Given below is the list of numbers that NRI customers from different countries can call for personal banking queries-

Country and TerritoryHSBC Customer Care for Banking Related Queries

Calls to India from overseas

040 – 67173404
080 – 49089634


1300 787 414 (Local Rates)


1877 NRI HSBC (1877 674 4722) (Toll-Free)

Hong Kong

852 2822 3986
852 2822 2767 (Free from a landline)


1800 102 2208
1800 2090100 (Toll-Free)


65 6533 5462 (Local Rates)

United Kingdom

080 03285902
080 00851264
080 03893587 (Local Rates)


973 1756 9645 (Local Rates)


965 2223 0727 (Local Rates)


968 2476 2727 (Local Rates)


974 4432 8325 (Local Rates)

Saudi Arabia

9661 276 4163 (Local Rates – Riyadh, Alkhobar, Dammam, and Jeddah)

United Arab Emirates

800 4393 (Toll-Free – Dubai, Sharjah, Ajman, Fujairah, Al Ain,
Ras Al Khaimah, Umm Al Quwain)

United States of America

1877 NRI HSBC /1877 674 4722 (Toll-Free)

CountryHSBC Customer Care Number for NRI


1300 787 414 (Local Rates)


1877 NRI HSBC (1877 674 4722) (Toll-Free)

Hong Kong

852 2822 3986 / 852 2822 2767 (Free from landline)


1800 102 2209 / 1800 209 0100(Toll Free)


65 6533 5462 (Local Rates)

United Kingdom

080 03285902 / 080 00851264 / 080 03893587 (Local Rates)

For calls to India from overseas, customers can call one of the following numbers:

NRI customers can call the numbers mentioned below for credit card related queries:

HSBC Bank Credit Card Customer Care

Customers having queries or complaints or any other issues related to HSBC Bank Credit Cards can call on below toll-free numbers. Since these are IVR calls, after selecting language and entering the identification details like account number etc., customers will be given some options. They need to choose the one matching their needs. In the end, there will also be an option to speak to a customer care representative. Customers can select that option for further clarification on the issue.

HSBC Bank Customer Care for Business Banking

HSBC Bank offers multiple banking services to businesses. For the business banking customers, the bank offers phone banking facilities from Monday to Friday, 09:00 – 18:00. Customers should be able to provide enough details for identity verification when making the call. A customer care representative will attend to the queries related to the business and provide solutions.

Customers can also send in their written complaints to complaints[dot]india[at]hsbc[dot]co[dot]in.

Alternatively, customers can also write a letter to the manager of the HSBC Bank Customer Care department. This letter should include all details of the identification as well as a description of the issue/query/complaint and should be addressed.

The Manager

Customer Care Centre,

The Hongkong and Shanghai Banking Corporation Limited

Rajalakshmi, No 5 & 7

Cathedral Road

Chennai – 600086

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