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Bank of Baroda Customer Care Number

Bank of Baroda is one of India’s established banks with its headquarters in Vadodara, Gujarat. It offers multiple banking products and services such as personal banking, corporate banking, investment banking, insurance, credit cards, loans, etc. Customers facing problems with the services can contact any of the dedicated Bank of Baroda customer care centres to get their queries and grievances resolved.

Bank of Baroda 24*7 Customer Care Toll-Free Number

Bank Of Baroda Customer Care

Customers facing any issues can contact 24/7 Bank of Baroda customer care available on the following numbers:

For Pradhan Mantri Jan Dhan Yojana customers, Bank of Baroda has a dedicated customer care number which is available from 6 am to 10 pm. The number is as follows:

Bank of Baroda Missed Call Services

Bank of Baroda also offers missed call services.

  • For balance inquiry, customers can give a missed call at 8468 00 1111
  • To get a mini statement of the last 5 transactions, customers can give a missed call at 8468 00 1122

Bank of Baroda NRI Customer Care

Customers from outside India can contact on the following customer care number of the bank. This number is available 24/7.

NRIs can contact Bank of Baroda from within India by calling on the toll-free numbers mentioned below:

Bank of Baroda Credit Card Customer Care Centre

To block the credit card, customers can call at the following toll-free number:

For credit card PIN and queries related to the application, call the following number:

  • 1800 223 224 (Available From 10:00 AM to 06:30 PM, Monday to Friday)

Bank of Baroda Grievance Redressal Services

The grievance redressal system of Bank of Baroda is a four-stage process. Customers can file a complaint online using the bank’s online form or can call the bank’s customer care centre. Alternatively, customers can visit any of Bank of Baroda’s nearest branches to file the grievance.

If the grievance is not redressed at this level or a customer is unsatisfied with the solution provided, he or she can escalate the matter to the regional office. Customers can escalate the complaint by calling Bank of Baroda’s contact centre or using their online form. It is important to quote the unique tracker ID assigned when filing a grievance at this level.

Here are the details of some of the regional branches of Bank of Baroda where customers can file a grievance:

RegionContact Details
Greater Mumbai Zone

23023233

Ahmedabad Zone

079-26473135

Kolkata Metro Region

033-23401502

Baroda Region

0265-2361026

Pune Region

020-25937201

Bengaluru Region

080 25130777

Telangana Region

040-23421601

Lucknow Region

0522-6677627/6677610

Jaipur Region

0141-2727151

Panaji Region

0832-2481311

If the grievance is not redressed at the regional level, customers can take up the complaint to the zonal level by reaching out to the zonal offices. Mentioning the unique tracker ID assigned to customers is imperative at this level as well. Mentioned below is a list of the zonal offices of Bank of Baroda with their contact information:

JurisdictionContact details
Baroda

Phone: 0265-3966600

Chennai

Phone: 044-23454213

Kolkata

Phone: 033-23401602

Bengaluru

Phone: 080-25130700

Lucknow

Phone: 0522- 6677607

Patna

Phone: 0612-2557643

Pune

Phone: 020-25937107

Mumbai

Phone: 022-22613969

Ahmedabad

Phone: 079-26473061

Bhopal

Phone: 0755-4289103

New Delhi

Phone: 011-23322949

Bareilly

Phone: 0581-2420563

If a customer is not happy with the solution offered by the above forums, he or she can escalate the issue and write to the nodal officer of the bank at the following address:
General Manager (Operations & Services)
Bank of Baroda, Head Office,
Baroda Bhavan, R C Dutt Road,
Alkapuri, BARODA – 390007, (Gujarat) India.
Tel: (0265) 2316792
Email: gm[dot]ops[dot]ho[at]bankofbaroda[dot]com

FAQs

1. What are the services I can avail through Bank of Baroda’s contact centre?

The following services are offered by Bank of Baroda’s contact centre:

  • Account enquiry (Balance Enquiry, Statement, Transaction Status).
  • Cheque services (Stop Payment, Status Enquiry, Cheque Book Request).
  • General enquiry (Products & Services, Branch/ATM Location, Interest rate & FOREX Rate, Lead Creation).
  • Debit card services (Blocking of Card, Request for registration of PIN, Request for re-issuance of Debit card, Complaint registration of debit card failed transaction, Wealth management Product).

2. How can I locate the nearest Bank of Baroda branch in my region?

It is easy to locate the nearest Bank of Baroda’s branch in your vicinity and its details by using their ‘Branch Locator’ service. Visit https://www.bankofbaroda.com/locate-us-branch.htm and enter your location to view the branches in your area. This service also allows you to locate Bank of Baroda ATMs and eLobby in your vicinity.

3. What are the branch timings of Bank of Baroda to file grievances or resolve any queries?

Bank of Baroda doesn’t follow any specific timings for filing grievances or queries. Customers can visit the branch any time during its operational hours to file grievances and queries.

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