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Union Bank of India Customer Care Number

The Union Bank of India is one of the oldest and largest public sector banks in the country. It started operations on 11th November 1919 and completes 100 years of service. Headquartered in Mumbai, Union Bank of India has over 4300 branches across the country.

The bank also has four overseas banks in Sydney, Antwerp, Dubai, and Hong Kong with representative offices in Abu Dhabi, Beijing, and Shanghai. From 1st April 2020, Union Bank of India will act as the anchor for Andhra Bank and corporation bank mergers.

Here, in this guide, you can find all about the customer care channels offered by Union Bank of India. Make use of the various channels to connect with the customer contact team and find answers to all your queries and resolve your complaints.

Union Bank of India Customer Care 24*7 Customer Care Toll-Free Number

Union Bank Of India Customer Care

Customers can reach out to the customer contact centre at the Union Bank of India using the following helpline numbers.

Toll-free helpline numbers

1800 22 22 44/ 1800 208 2244


080 6181 7110

The helpline numbers are accessible pan-India and can be reached via both landline and mobile phones. Note that the helpline numbers are available 24 x 7, for the convenience of banking customers.

Union Bank of India Customer Support by Email

Customers who prefer to file their complaints or submit their queries/feedback via emails, can make use of the following email id to reach out to the customer contact team: customercare[at]unionbankofindia[dot]com

Union Bank of India Customer Support by SMS

Union Bank of India offers SMS banking services to customers to help them keep track of their bank accounts around the clock. Customers can avail various banking services like – balance enquiry, mini statement, last 3 transactions and more by sending an SMS from their registered mobile number.

To register for the SMS banking service, call the 24 x 7 helpline number 1800 22 22 44/ 1800 208 2244 or contact your branch. Make sure to have your account number and debit card details handy while making the call, as you have to provide this info for verification purposes.

Once you have registered for this service, you can avail various banking services via SMS. Send SMS in the required format to 092230 08486.

Service RequiredSMS FormatExample

To block ATM/debit card temporarily

UBLOCK space Last 4 digits of the debit card number


For balance enquiry



For receiving the account mini statement via SMS



To know the status of the cheque

UCSR space cheque number

UCSR 123456

To locate the nearest branch

UBRANCH space Pincode space Location/city

UBRANCH 600028 Royapettah

To locate the nearest ATM 

UATM space pincode space Location/city

UATM 600028 Royapettah

Union Bank of India Missed Call Services

Customers can also check their account balance by just giving a missed call to 092230 08586 from their registered mobile number.

Union Bank of India Credit Card Customer Care

Union Bank of India offers a wide range of credit and debit cum ATM cards to meet the cashless transaction needs of customers. The bank offers various toll-free and tolled numbers for customers to contact the bank for credit-card related queries and other transactions.

If your card is lost/stolen, or if you notice any suspicious transactions carried out in your card, make sure to get in touch with the bank immediately to block it.

Here are the numbers customers can use to hotlist or report a stolen or lost card:

*Calls to numbers marked with an asterisk are charged. All credit card toll-free numbers are available 24 x 7. Alternatively, customers can also send an email to creditcards[at]unionbankofindia[dot]com to report a disputed credit card transaction.

Union Bank of India Customer Care for Loans

Union Bank of India offers several loan products to help customers meet their financial requirements. Here are some of the top loans offered by the bank:

  • Union personal loans for salaried individuals 
  • Union personal for existing housing loan borrowers 
  • Union personal under tie-ups with state/central government organizations
  • Union personal loans for employees of government organizations and PSUs
  • Union personal loans for non-salaried individuals 
  • NVS/KVS & Ministries Personal loan scheme

For any queries regarding loans availability, eligibility, the status of loan applications, loan payment details, etc. customers can get in touch with the customer care team using the national toll-free numbers: 1800 22 22 44/ 1800 208 2244

Union Bank of India Customer Care for NRIs

Union Bank of India offers a dedicated customer care number for NRIs. NRI customers can use this number to connect with the bank anywhere from the world.

Customer Care Number for NRIs - +91 80 6181 7110

Note that calls to this number are charged as per your telecom operator tariffs.

Union Bank of India Net Banking Customer Care

If you have any queries or face any difficulties while using the internet banking service of Union Bank of India, you can get in touch with the team using any of the following methods:

  • 24 x 7 helpline number - 1800 22 22 44/ 1800 208 2244
  • Using the help section on the Union Bank of India mobile banking app 
  • Using the online chat facility available on the website and Union Bank of India app

Union Bank of India Virtual Assistant

Union Bank of India offers UVA – and AI-enabled intelligent chatbot to help with customer queries. UVA is available around the clock and can provide customers with answers to various topics like:

  • Deposits
  • Loans
  • Digital banking
  • Government schemes
  • Interest rates
  • Other services

How to chat with UVA? 

Customers can use any one of the following methods to start chatting with Keya:

  • Visit the official website of Union Bank of India and navigate to the self-help section and click on Chat with UVA to begin the chat session
  • Log into your net banking account and click on help centre to chat with UVA
  • Customers can also chat with UVA via the mobile banking app

Union Bank of India Grievance Redressal Mechanism

Union Bank of India offers a robust and transparent mechanism for customers to submit their grievances to the bank. If you have not received satisfactory responses to your queries and complaints via the various customer care channels, you can file your grievance online via Union Bank of India’s website. Both existing customers and non-bank customers can file their grievances online using the form online.

Alternatively, you can also write your grievances to the 

Chief Grievance Officer 

Resources Management & Relationship Banking Department

Union Bank Bhavan

239, Vidhan Bhavan Marg

Nariman Point, Mumbai 400 021

Telephone number: 022 2289 6684

Fax: 022 2202 1924

Alternatively, you can also send in your grievances via email to the following address Besides, lodging a complaint, customers can track the grievances they have submitted online. Make sure to have the grievance ID handy for tracking the status of your complaint.

FAQs on Union Bank of India Customer Care

1. What is the address of the corporate headquarters of Union Bank of India?

Customers can send in their queries or complaints via post to the corporate head-office of Union Bank of India at: Union Bank Bhavan, 239 Vidhan Bhavan Marg, Nariman Point, Mumbai – 400 021 Telephone number: 022 2289 2000

2. Does Union Bank of India charge any fees for SMS banking and missed call services?

Yes. The charges for availing SMS banking and missed call facility are Rs. 15 per quarter and are deducted from your bank balance.

3. Does Union Bank of India have two websites?

Yes. The official website is for customers to find information about the bank’s latest products and offers. However, customers looking to access internet banking services have to visit the site “Union Bank Online.”

4. How can I find the IFSC code of a Union Bank of India branch?

To find the IFSC code of a particular branch, or to locate the nearest branch/ATM head to the Union Bank of India website, and head to the contact us section and click on “Locate Us.” You can then search for a branch using pin code/city. The search results display the address of the branch as well as its IFSC code, along with details like services offered, telephone number of the bank and more.

5. What are the contact numbers of the regional offices of Union Bank of India?

Customers can connect with the bank’s regional offices using the following numbers:

CityTelephone Number


(079) 26580724,  26582025


(080) 22958261,  22273903,  22958250


(0674) 2538500


(0172) 2703301


(044) 23460830,  23460779

Delhi (North)

(011) 23506510, 23506511,  23506512,  23506513

Delhi (South)

(011) 23218546


(040) 23420606, 23420607


(033) 22814403


(0522) 2306894, 2306915

Mumbai (South)

(022) 22629521,  22632805,  22629532, 22629300

Mumbai (West)

(022) 026810301,  026810325


(020) 25552002,  25552003,  25552004,  25552005


(0471) 2561111,  2561120,  2561121,  2561122


(0294) 2411272


(0891) 2746635,  2506312

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