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The Union Bank of India is one of the oldest and largest public sector banks in the country. It started operations on 11th November 1919 and completes 100 years of service. Headquartered in Mumbai, Union Bank of India has over 4300 branches across the country.
The bank also has four overseas banks in Sydney, Antwerp, Dubai, and Hong Kong with representative offices in Abu Dhabi, Beijing, and Shanghai. From 1st April 2020, Union Bank of India will act as the anchor for Andhra Bank and corporation bank mergers.
Here, in this guide, you can find all about the customer care channels offered by Union Bank of India. Make use of the various channels to connect with the customer contact team and find answers to all your queries and resolve your complaints.
About Union Bank of India Customer Care
Customers can reach out to the customer contact centre at the Union Bank of India using the following helpline numbers.
Toll-free helpline numbers
1800 22 22 44/ 1800 208 2244
080 6181 7110
The helpline numbers are accessible pan-India and can be reached via both landline and mobile phones. Note that the helpline numbers are available 24 x 7, for the convenience of banking customers.
Customers who prefer to file their complaints or submit their queries/feedback via emails, can make use of the following email id to reach out to the customer contact team: customercare[at]unionbankofindia[dot]com
Union Bank of India offers SMS banking services to customers to help them keep track of their bank accounts around the clock. Customers can avail various banking services like – balance enquiry, mini statement, last 3 transactions and more by sending an SMS from their registered mobile number.
To register for the SMS banking service, call the 24 x 7 helpline number 1800 22 22 44/ 1800 208 2244 or contact your branch. Make sure to have your account number and debit card details handy while making the call, as you have to provide this info for verification purposes.
Once you have registered for this service, you can avail various banking services via SMS. Send SMS in the required format to 092230 08486.
To block ATM/debit card temporarily
UBLOCK space Last 4 digits of the debit card number
For balance enquiry
For receiving the account mini statement via SMS
To know the status of the cheque
UCSR space cheque number
To locate the nearest branch
UBRANCH space Pincode space Location/city
UBRANCH 600028 Royapettah
To locate the nearest ATM
UATM space pincode space Location/city
UATM 600028 Royapettah
Customers can also check their account balance by just giving a missed call to 092230 08586 from their registered mobile number.
Union Bank of India offers a wide range of credit and debit cum ATM cards to meet the cashless transaction needs of customers. The bank offers various toll-free and tolled numbers for customers to contact the bank for credit-card related queries and other transactions.
If your card is lost/stolen, or if you notice any suspicious transactions carried out in your card, make sure to get in touch with the bank immediately to block it.
Here are the numbers customers can use to hotlist or report a stolen or lost card:
*Calls to numbers marked with an asterisk are charged. All credit card toll-free numbers are available 24 x 7. Alternatively, customers can also send an email to creditcards[at]unionbankofindia[dot]com to report a disputed credit card transaction.
Union Bank of India offers several loan products to help customers meet their financial requirements. Here are some of the top loans offered by the bank:
For any queries regarding loans availability, eligibility, the status of loan applications, loan payment details, etc. customers can get in touch with the customer care team using the national toll-free numbers: 1800 22 22 44/ 1800 208 2244
Union Bank of India offers a dedicated customer care number for NRIs. NRI customers can use this number to connect with the bank anywhere from the world.
Customer Care Number for NRIs - +91 80 6181 7110
Note that calls to this number are charged as per your telecom operator tariffs.
If you have any queries or face any difficulties while using the internet banking service of Union Bank of India, you can get in touch with the team using any of the following methods:
Union Bank of India Virtual Assistant
Union Bank of India offers UVA – and AI-enabled intelligent chatbot to help with customer queries. UVA is available around the clock and can provide customers with answers to various topics like:
How to chat with UVA?
Customers can use any one of the following methods to start chatting with Keya:
Union Bank of India offers a robust and transparent mechanism for customers to submit their grievances to the bank. If you have not received satisfactory responses to your queries and complaints via the various customer care channels, you can file your grievance online via Union Bank of India’s website. Both existing customers and non-bank customers can file their grievances online using the form online.
Alternatively, you can also write your grievances to the
Chief Grievance Officer
Resources Management & Relationship Banking Department
Union Bank Bhavan
239, Vidhan Bhavan Marg
Nariman Point, Mumbai 400 021
Telephone number: 022 2289 6684
Fax: 022 2202 1924
Alternatively, you can also send in your grievances via email to the following address firstname.lastname@example.org. Besides, lodging a complaint, customers can track the grievances they have submitted online. Make sure to have the grievance ID handy for tracking the status of your complaint.
1. What is the address of the corporate headquarters of Union Bank of India?
Customers can send in their queries or complaints via post to the corporate head-office of Union Bank of India at: Union Bank Bhavan, 239 Vidhan Bhavan Marg, Nariman Point, Mumbai – 400 021 Telephone number: 022 2289 2000
2. Does Union Bank of India charge any fees for SMS banking and missed call services?
Yes. The charges for availing SMS banking and missed call facility are Rs. 15 per quarter and are deducted from your bank balance.
3. Does Union Bank of India have two websites?
Yes. The official website is for customers to find information about the bank’s latest products and offers. However, customers looking to access internet banking services have to visit the site “Union Bank Online.”
4. How can I find the IFSC code of a Union Bank of India branch?
To find the IFSC code of a particular branch, or to locate the nearest branch/ATM head to the Union Bank of India website, and head to the contact us section and click on “Locate Us.” You can then search for a branch using pin code/city. The search results display the address of the branch as well as its IFSC code, along with details like services offered, telephone number of the bank and more.
5. What are the contact numbers of the regional offices of Union Bank of India?
Customers can connect with the bank’s regional offices using the following numbers:
(079) 26580724, 26582025
(080) 22958261, 22273903, 22958250
(044) 23460830, 23460779
(011) 23506510, 23506511, 23506512, 23506513
(040) 23420606, 23420607
(0522) 2306894, 2306915
(022) 22629521, 22632805, 22629532, 22629300
(022) 026810301, 026810325
(020) 25552002, 25552003, 25552004, 25552005
(0471) 2561111, 2561120, 2561121, 2561122
(0891) 2746635, 2506312
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