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Corporation Bank Customer Care Number

Corporation Bank is one of the leading national banks in India, headquartered in Mangalore, Karnataka. The bank has a pan-India presence with more than 2,500 branches and caters to various financial requirements such as savings accounts, loans, fixed deposits, credit cards and debit cards. With such a huge customer base, Corporation Bank has set up a dedicated customer care team to handle queries and feedback, thereby, having an open channel of communication with its customers.

Corporation Bank 24*7 Customer Care Toll-Free Number

Corporation Bank Customer Care

In case of any emergency needs with Corporation Bank, the following contact details can be used to get in touch with the Bank:

Corporation Bank Customer Care for Cards

If there is any query or clarification required on your debit or credit cards, the following details can be used:

Corporation Bank Customer Care for Internet Banking

Corporation Bank has a robust internet banking system. For any help regarding online transactions, one can contact the Bank in the following manner:

  • Email: webcentre@corpbank.co.in, ibank[at]corpbank[dot]co[dot]in 
  • Toll Free Customer Care Number: 1800 425 2407

Corporation Bank Customer Care for Forex and Shares

For queries and clarification on Forex and Shares with the Bank, the following contact details can be used:

  • For Queries relating to Forex: ibd[at]corpbank[dot]co[dot]in
  • For Queries relating to Shares & Bonds: isd[at]corpbank[dot]co[dot]in, 0824 - 2424971, 2423853

Corporation Bank Customer Care for Loans and Schemes

For any issues or clarifications regarding Corporation Bank Loans and Schemes, the following customer care contact details can be used:

  • For Queries relating to Retail Loans: horls[at]corpbank[dot]co[dot]in, Tel :0824-2861447
  • For Queries relating to Deposit Schemes: rmd[at]corpbank[dot]co[dot]in, 0824 - 2861386 - 367, 385

Corporation Bank Customer Care for General Queries

If you’re an overseas customer of Citibank, you can make use of the following numbers to contact the bank from your respective resident country.

There is a dedicated contact line for General clarifications or queries with Corporation Bank.

  • Email: query[at]corpbank[dot]co[dot]in
  • Customer Care Number: 1800 425 3555 is working from 8 A.M to 8 P.M on working days

Corporation Bank Customer Care for Government Schemes

Any requirements related to Government Schemes or Loans with Corporation Bank; the following contact details can be used:

  • For queries relating to Government Business, Bancassurance & Third-Party Products: bancassurance[at]corpbank[dot]co[dot]in, 0824 - 2861805, 804, 458
  • For queries relating to Priority Sector Lending: 0824 2444182 [D]0824 2426416 to 6420[Extn] 434
  • Corp Bank MSME Customer Support: smesupport[at]corpbank[dot]co[dot]in

Corporation Bank Customer Care for Corporate Advances

Corporation Bank can be contacted specifically for corporate advances/credit. The following are the contact details:

  • General Manager Credit Division, Head Office, Corporation Bank Mangalore - 575 00108242426416
  • Deputy General Manager Credit Division, Head Office, Corporation Bank, Mangalore - 575 001
  • Telephone:0824 2424117

Corporation Bank Customer Care for Government Business, Bancassurance and Third-Party Products

Corporation Bank can be contacted for queries specifically related to Government Business, Bancassurance and Third-Party Products.

  • Address: Deputy. General Manager, Government Business, Bancassurance & Third-Party Products Division, Head Office, Mangaladevi Temple Road, Pandeshwar, MANGALORE - 575 001
  • Telephone: 0824 - 2861805, 804, 458
  • Email: bancassurance[at]corpbank[dot]co[dot]in

Redressal of Complaints

Corporation Bank believes in offering financial services to its customers at par with global standards and make the experience with the bank a smooth one. Corporation Bank is always in the pursuit of excellence in providing quality services. If there is a concern in the service provided, customers can share suggestions and feedback. The following steps can be noted:

  • For an immediate redressal of the issues, the concerned Branch Manager must be notified. A complaint form can be taken from the bank branch and submitted for acknowledgment. The Bank Manager is the first point of contact for immediate redressal of grievance.
  • There is also an option of submitting the grievance and checking the status online. This can be done through the bank’s website.

Grievance Redressal Mechanism 

Customers need to approach the Branch Manager as the first step in the grievance redressal mechanism. If they are not satisfied with the resolution provided, the issue can be escalated in the following manner:

LEVEL ILEVEL IILEVEL III

Zonal Head

Circle Head

Chief Grievance Redressal Officer

Zonal Head Corporation Bank

Circle Head Corporation Bank

General Manager, Operation & Services, HO

Zonal Office

Circle Office

Tel.No: 0824-2861586

Fax: 0824 -2444161

  

Email: cgro[at]corpbank[dot]co[dot]im

In case, the customer is not satisfied with the response or solution received within a month of lodging the complaint at any level of the bank, he/she can contact the Banking Ombudsman.

Grievance Redressal Mechanism for Bancassurance

Customers of Bancassurance must approach the Bank Manager of the bank branch from where the policy has been purchased to register their concerns. If the response received is not satisfactory, the matter can be escalated as per the following:

LEVEL ILEVEL II

Zonal Head of the respective Zonal Offices of Corporation Bank (further details are available on the website of the bank)

The Principal Officer,

Bancassurance Division,

Head Office,

Corporation Bank,

Pandeshwar,

Mangalore

Tel : 0824-2427340

Email: bancasurance@corpbank.co.in

FAQs

1. How can I contact Corporation Bank in case of an emergency situation?

Corporation Bank has set up a dedicated line of communication for customers to reach out in case of an emergency situation. The contact details are: Emergency Helpline Number: 0824-2440659, 0824 - 2861555 and Board Line No: 0824 – 2861888 Emergency Helpline Number for Customer Services: 0824-2861586

2. What is the process to be followed in case your Corporation Bank ATM/Debit/Credit Card is stolen?

If your ATM Card/Debit Card/Credit Card from Corporation Bank is stolen or gets lost, you must immediately contact Corporation Bank and have it blocked using the following details: For ATM and Debit Cards: Call 1800 425 2407 (Toll Free)080 - 26600587 / 26602500 For Credit Cards: 1800 22 6606 (Toll Free)022 - 4042 6009

3. How can one contact Corporation Bank regarding Internet Banking issues?

Corporation Bank offers excellent Internet Banking services wherein many transactions can be carried out online on their portal. In case, you face any issues while conducting internet banking transactions, you can contact the bank on the following details: Email: webcentre@corpbank.co.in, ibank@corpbank.co.in Toll Free Customer Care Number: 1800 425 2407

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