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HDFC Bank Customer Care Number

HDFC Bank, also known as Housing Development Finance Corporation Bank is one of India’s largest banks by assets and market capitalization. Other than 4000+ branches in India, it has its presence in Bahrain, Hong Kong and Dubai. Headquartered in Mumbai, this bank offers a variety of products and services which include banking, home loans, personal loans and credit cards etc.

HDFC Bank has a 24/7 customer care centre that offers end-to-end support in case of any query, feedback or problem faced related to any service. Customers can avail HDFC customer care service through phone, email, SMS or by visiting the branch. Here are the steps to share your queries, feedback or complaints.

HDFC Bank 24*7 Customer Care Toll-Free Number

Hdfc Bank Customer Care

HDFC Bank customers can call the following number to get all queries answered or resolve all grievances:

City-wise Numbers:

LocationHDFC Customer Care

Ahmedabad

079 6160 6161

Bengaluru

080 6160 6161

Chandigarh

0172 6160 616

Chennai

044 6160 6161

Cochin

0484 6160 616

Delhi & NCR

011 6160 6161

Hyderabad

040 6160 6161

Indore

0731 6160 616

Jaipur

0141 6160 616

Kolkata

033 6160 6161

Lucknow

0522 6160 616

Mumbai

022 6160 6161

Pune

020 6160 6161

HDFC Customer Care Timings

Banking: Banking services are a combination of IVR and Agent offering depending on the type of transaction. All IVR transactions are available 24x7 and Agent assisted services are available between 8.00 am to 8.00 pm on all days. Reporting loss of cards is an Agent assisted facility and is available 24 hours on all days.

Credit Card related services are available 24 hours on all days including Sundays and Bank holidays.

Loan Services: Loan services are available between 8:00 a.m. to 8:00 p.m. on all days including Sundays and Bank Holidays.

Demat and Loan Against Securities Account Services: Services are available between 8:30 a.m to 5:30 p.m from Monday to Saturday (This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays)

Mutual Fund or Investment Services Account related Services: Services are available between 9:30 a.m to 6:30 p.m from Monday to Saturday. (This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holiday).

HDFC Credit Card Customer Care

HDFC Credit Card 24*7 Toll-free Number

24x7 Credit Card Customer Care Numbers (City-Wise)

CityContact Number

Ahmedabad

079 61606161

Bengaluru

080 61606161

Chandigarh

0172 6160616

Cochin

0484 6160616

Chennai

044 61606161

Delhi/NCR

011 61606161

Hyderabad

040 61606161

Indore

0731 6160616

Jaipur

0141 6160616

Kolkata

033 61606161

Lucknow

0522 6160616

Mumbai

022 61606161

Pune

020 61606161

HDFC Credit Card International Helpline Number

CountryContact Number

USA

855 999 6061

Canada

855 999 6061

Kenya

0 800 721 740

Singapore

800 101 2850

Other countries

91 2267606161

HDFC Customer Care Grievance Redressal

In case a customer does not receive any response using the above-mentioned mention or he or she is not satisfied with the solution, then the customer can contact Grievance Redressal using the following mediums:

  • Fill in their grievance redressal form available on their official website with the earlier complaint reference number and other details
  • Customers can call them on the following number:
    • Banking Products – 1800224060 (9.30 am – 6.30 pm, Monday – Friday)
    • Credit Cards – 044 – 23625600 (9.30 am – 5.30 pm, Monday – Friday)
  • Customers can write their questions and send to the following address:
    • For Banking and Depository Services

Grievance Redressal Officer

Grievance Redressal Cell, HDFC Bank Ltd,

2nd Floor, Zenith House, Mahalaxmi,

Mumbai-400034.

For Credit Card Services

Grievance Redressal Officer

HDFC Bank Cards Division,

8, Lattice Bridge Road, Thiruvanmiyur,

Chennai 600041.

  • Nodal Officers at HDFC Bank - In case customers are not satisfied with the solution given by Grievance Redressal Forum, they can escalate the issue by contacting the nodal officers. The details of area-wise nodal officers are given below.

Principal Nodal Officer

Mumbai Corporate

022-62841505

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