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Central Bank of India is one of the largest and oldest commercial banks in India and is headquartered in Mumbai. Owned by the central government of India, this bank also has offices overseas. Established in 1911, the bank is among the earliest banks in the country to be completely owned and managed by Indians. Some of the services and products offered by the Central Bank of India are personal internet banking, telebanking, corporate internet banking, mobile banking, NEFT, RTGS, IMPS, locker, DEMAT, online share trading, tax payments, etc.
Central Bank of India customers can make enquiries, requests, and grievances related to their banking and financial services. Central Bank of India customer care toll-free number can be contacted for reporting lost and damaged debit/credit/ATM cards, enquiring about details of their bank accounts and with non-disbursement of cash from ATMs, etc
About Central Bank of India Customer Care
CBI customer care has a 24/7 service. The Central Bank of India customer care number is mentioned here: 1800-22-1911
This number can also be used as a Central Bank of India debit card customer care toll-free number, Central Bank of India debit card blocking customer care toll-free number and Central Bank of India customer care toll-free number for general enquiries. Two other National Toll-Free number of Central Bank of India are as given below:
The Central Bank of India credit card customer care toll-free number is mentioned below. This number can also be used as a credit card blocking customer care toll-free number. 1800-222-368
In case the Central Bank of India credit card customer care toll-free number is not reachable or is experiencing heavy traffic, the customer can contact the Central Bank of India Credit Card customer care toll numbers mentioned below. This can also be used as Central Bank of India credit card blocking customer care toll number.
If the customer requires any assistance related to card hot-listing, card not working, card not working for online registration and transaction, failed transaction in ATM/POS/ Online & Account debited requiring reversal and other such debit card and ATM-related services, they can contact the numbers mentioned below or email to get their issues resolved:
Card Hot listing/Card not working
1800 22 1911
debitcard_os[at]centralbank[dot]co[dot]in, debitcard[at]centralbank[dot]co[dot]in, sm4atm[at]centralbank[dot]co[dot]in
Card not working for online registration/transaction.
For a failed transaction in ATM/POS/Online & Account debited requiring reversal
For customers who are using a Central Bank of India debit card, credit card or any other banking card and need to block it as it has to be hot listed (i.e. reported lost or stolen), they can do the same by sending an SMS from their registered mobile (mobile no. which has been registered with the bank) to 9967533228
For blocking all cards linked to mobile
LOST space Card no.
For blocking specific card no.
LOST space Account no.
For blocking the card in the specific account
There is a dedicated ATM helpdesk fax number of Central Bank of India to serve the customer if they have an issue with a Central Bank of India ATM. The issue may range from non-disbursement of cash, ATM not functional, ATM card stuck or unreadable, etc. In such a case, the customer can contact the Central Bank of India’s ATM helpdesk fax number through a fax machine: 022-22630104
If the customers want to lodge a complaint related to a Central Bank of Indian ATM transaction, they can find the template/form for lodging that complaint at this web-link: https://www.centralbankofindia.co.in/pdf/ATM_Complaint_Form.pdf
If the customers are associated with the Pradhan Mantri Jan-Dhan Yojana through the Central Bank of India and if they have a complaint or grievance from the bank, they can contact the Central Bank of India at this email id: pmjdy[dot]grievances[at]nic[dot]in
Customers who are MSME Entrepreneurs and/or represent a Micro, Small & Medium Enterprises and have a financial/banking relationship with the Central Bank of India, they can contact the bank for quick redressal of their grievance at one of the bank’s care centers. The contact details are provided in this web-link: https://www.centralbankofindia.co.in/PDF/MSME_Care_Centre.pdf
Customers can contact regional nodal officers for complaint/grievance redressal. The details of Central Bank of India Regional Nodal officers are given below:
If customers complaints or grievances with the Central Bank of India do not get resolved by their Regional Nodal officer, they can contact the Chief Grievance Redressal Officer of Customer Grievances at Central Bank of India officer through the below-mentioned protocol and procedure:
Central Bank of India, Operations Department, Central Bank Building, 2nd floor M.G. Road, Hutatma Chowk, Fort, Mumbai 400 023
022 – 22617896, 022 – 22623450
022 – 22643054
If the customers register an online complaint with the Central Bank of India, they will get a Unique Identification Number (UIN). This UIN will help the complainants in tracking the updated position of their complaint.Customers can also e-mail their complaint on the email ID: firstname.lastname@example.org
1. 022-61648708 CM 2. 022-22643056 SM
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