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RBL Credit Card Customer Care

RBL credit card 24*7 customer care number is 022 6232 7777 .

RBL’s customer service department is focused on offering the highest standards of service. If you have any queries at all ranging from asking about details about SME loans, or an insurance product offered by RBL or account information or details on your fixed deposit, all you have to do is call the RBL customer service department and have all your questions resolved to your satisfaction.

RBL Credit Card Customer Care Number
RBL 24X7 Credit Card Customer Care Number

RBL Credit Card Customer Care Number

Rbl Bank Credit Card Customer Care

If you have a query about your RBL card, then you can call the helpline for addressing your issue. You could be contesting an unauthorised payment on your card, or wish to check if a payment has gone through or simply want to check your balance. For all these queries and more, the

RBL credit card customer care number is 022 6232 7777 .

You can contact the RBL credit card customer care no. for any enquiry regarding your card. All service requests regarding credit cards can be processed by the RBL credit card customer care number.

If you wish to contact RBL card customer care via email, the RBL credit card contact details are as follows: cardservices[at]rblbank[dot]com

RBL Customer Care Number

For any general banking queries regarding any of the non-credit card services offered by the bank, you could contact the RBL customer care 24x7 number at +91 22 61156300 . Below are the details of how you can contact the RBL 24x7 customer care number. You can choose one of the following ways to get your enquiries resolved:

  • Call the RBL 24 Hours customer care numbers at +91 22 61156300 .
  • Email your query to: customercare[at]rblbank[dot]com

Feedback

If you wish to provide feedback on a particularly helpful RBL employee or department, or show appreciation for any RBL banking process or initiative, or have had a good service experience, you could log on to the RBL website and fill in the feedback form. You can submit the form online on the website.

Grievance Redressal - Credit Cards

If you have a problem with your credit card and wish to lodge a complaint, RBL offers a series of redressals levels to help you gain a full and satisfactory resolution to your problem.

First Level

You can reach out to us on 022 6232 7777

Or on our dedicated Helpline Number for Complaints for

Credit cards: +1800 102 6222.

or

Email – you could email your grievance to cardservices[at]rblbank[dot]com

or

Mail - write to the following address:

Manager - Credit Cards Service,

RBL Bank Limited

Cards Operating Centre

JMD Megapolis ,

Unit No 306-311 - 3rd Floor

Sohna Road , Sector 48,

Gurgaon, Haryana 122018

You will receive a response within 10 days of receipt your letter or email. Make sure to provide the following details:

1. Your full name

2. Your account details, if you are an existing customer

3. Your contact details (address, telephone number and e-mail)

Second Level

In case you do not get a response in 10 days, or are not satisfied with the resolution provided by Level 1, you may email or write to Head – Credit Cards Service at

Email – headcardservice[at]rblbank[dot]com

Or write to the following address:

Manager - Credit Cards Service,

RBL Bank Limited

Cards Operating Centre - COC,

JMD Megapolis , Unit No 306-311 - 3rd Floor

Sohna Road ,Sector 48,

Gurgaon, Haryana 122018

Please quote the reference number provided to you in your earlier interaction along with your account number/credit card number.

Third Level

In case you are still not satisfied with the resolution provided, you may email your grievance to the Nodal officer at,

Email - principalnodalofficercards@rblbank.com or

Letter - write to the following address

Manager - Credit Cards Service,

RBL Bank Limited

Cards Operating Centre - COC,

JMD Megapolis , Unit No 306-311 - 3rd Floor

Sohna Road ,Sector 48,

Gurgaon, Haryana 122018

If you are not happy with the response to your complaint, you can escalate the matter to the Regional Nodal Officer. If you are still not happy with the response, you can contact the Principal Nodal Officer. Finally, if still unsatisfied, you can contact the Banking Ombudsman. The contact details for all these officers are available on the RBL website.

Below are the details of the RBL offices:

Administrative Office

RBL Bank Ltd.

Mahavir,

Shri Shahu Market Yard,

Kolhapur - 416005.

Maharashtra

Registered Office

RBL Bank Ltd.

1st Lane,

Shahupuri,

KKolhapur - 416001.

Maharashtra

Corporate office

RBL Bank Ltd.

One Indiabulls Centre, Tower 2B , 6th Floor,

841, Senapati Bapat Marg,

Lower Parel (W),

Mumbai 400013

Banking Ombudsman

In the event you do not receive a “final response” within 30 days from the date you raised your issue, or are dissatisfied with the same, you may approach the Banking Ombudsman for an independent review. For more details on Banking Ombudsman you can visit the RBI website.

Branch contact details for select cities

AhmedabadThe RBL Bank Ltd Viva Complex , Ground floor , Opp Parimal Garden , Ellisbridge Ahmedabad 380006,Ahmadabad Gujarat, 380006
BengaluruRBL Bank Ltd GROUND FLOOR G13, G14 G15 & G17PRESTIGE TOWERS 99 & 100 RESIDENCY ROAD,Bangalore Karnataka, 560025
ChennaiThe RBL Bank Ltd Ground Floor Nibav Building, No : 11 L B Road,Adyar,Tamilnadu, 600020
DelhiThe RBL Bank Ltd, Ground Floor, DLF Capitol Point, Baba Kharak Singh Marg, New Delhi 110001
HyderabadNo. 63865, Ground Floor, My Home, Jupally Complex, Opp Green Park Hotel, Green Lands, Amarpet Road, Hyderabad 500016
MumbaiThe RBL Bank Ltd , 1/A Mittal Court 224 Nariman Point Mumbai 400021,Mumbai, Maharashtra, 400021
Nagpur3 4 5 Aditya Enclave, Central Bazar Road Opp. Somalwar High School Ramdaspeth,Nagpur,Maharashtra, 440010
PuneThe RBL Bank Ltd C Wing, Anmol Pride, CTS No. 270, Baner Road, Pune,Maharashtra, 411045

About RBL Bank

RBL Bank (earlier known as The Ratnakar Bank Limited) was founded in 1943 primarily to cater to the banking requirements of small and medium businessmen in the Sangli-Kohlapur region in Maharashtra. It is one of the oldest private sector banks in India. It offers banking solutions in Corporate & Institutional Banking, Commercial Banking, Retail Banking, Agri and Development Banking, and Financial Markets. It has over 190 branches across 13 states and union territories.

Customer Reviews

3 / 5 (90 Reviews)
26 Sep 2018

its waste customer care center not responding intime i am waiting 50 mins but not responding please call me my number 9885669177

26 Sep 2018

RBL customer care number 964 325 28

26 Sep 2018

RBL customer care number 964 325 28

26 Sep 2018

card selling k time par duniya bhar k phone karte ho.Jab koi issue hota h to tumhara phone lagta chutiya bana rahe.Sale topey

14 Sep 2018

Good bank

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