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SVC Bank was founded in 1906 and offers investment banking, commercial banking, retail banking, private banking, asset management and mortgages amongst other products. It is one of the oldest Urban Co-operative Banks in India and is headquartered in Mumbai. The bank has a presence in Maharashtra, Karnataka, Tamil Nadu, Telangana, Delhi, Rajasthan and Madhya Pradesh.

SVC Bank has a well-established customer service department that can help resolve any enquiry, clarification or issue you might have. You can approach the customer department in case of any query - for example, related to deposits or personal banking. Be it a transaction-related enquiry, a loan related-enquiry or to register a complaint, you can approach the customer care cell. All kinds of queries can be addressed at the bank’s customer service desk.

If you want to contact theSVC Bank Card Customer Care department, you can also approach the general enquiry number to resolve your query. Below is a list of SVC Bank Customer Care Nos.for general enquiries and SVC Bank Card Customer Care Numbers(for queries related to debit cards).

SVC Bank TeleBaking Services - Banc@Call

Svc Bank Credit Card Customer Care

You can now request for balance enquiry, cheque status enquiry, details of cheques issued, account statements, change password, and do much more with ease! SVC Bank offers a Banc@Call facility, for which you need to register if you want to avail its services. Following are the facilities available through Banc@Call:

  • Balance Enquiry
  • Status of cheque issued by you
  • Account Statements by e-mail
  • Details of cheques issued by you presented through the day's clearing
  • Account Statements
  • Change Password

How to Access Banc@Call:

  • Call 022- 71991070/66999888 from any mobile/Landline
  • You will be provided a TPIN, which you would need to enter after the welcome message.
  • You would then be required to enter the Tele Banking password.
  • This is an IVR assisted facility, where you can choose the appropriate option by pressing the corresponding digits on your phone.

SVC Bank SMS Services

Svc Bank Credit Card Customer Care

It is now possible to get the details you want right to your mobile inbox! You can register yourself for SMS Banking Facility by filling up the necessary form at your nearest SVC Bank.

Information NeededSend an SMS to 9820620454
Account BalanceSBAL Account No
Last Three TransactionsSTRA Account No
Status of cheques issuedSCHQ Cheque No

You can approach theSVC Bank Customer Care Service No.for all general enquiries like product / service information or queries related to ATM cards like remaining balance, latest transactions, unbilled transactions, PIN request etc. and to block your Debit / ATM card in case you lose it.

Debit Card Help:

In case you lose your debit card, make sure to call the SVC Bank Customer Care immediately to get it blocked or hotlisted. Hotlisting is a very simple process. You can hotlist your debit card in either of the following two ways:

  • Via SMS: SMS STOPCARD to 9820620454 through your registered mobile number to get your card hotlisted immediately. You will also receive a confirmation instantly.

NRI HelpDesk

The Bank offers a wide range of products for foreign exchange business to its customers. The International Banking Division is the focal point for all currency-related products and NRI services. The International Banking Division is located at:

1st Floor, Maker Tower 'E', Cuffe Parade,

Mumbai 400 005.

Contact via E Mail:

forexCell[at]svcbank[dot]com

Following are the details of Foreign Exchange ‘B’ Category Branches:

Chamrajpet, Bengaluru
Address2nd Floor, 1 Central Bank Road

Chamrajpet, Bangalore 560 018.

Deccan Gymkhana, Pune
AddressNandita, Jungli Maharaj Road,

Deccan Gymkhana, Pune – 411 004.

For Registering Your Feedback

In case you want to leave your feedback with the bank, you can call the SVC Bank Customer Service Numbers and talk to a customer care executive regarding your feedback. Alternatively, you can fill up the feedback form available online on the SVC Bank website.

For Grievance Redressal

If you have a grievance you wish to file, you can do so in any of the following ways:

  • You can fill in the online complaint form and submit it.
  • Alternatively, you can also download the grievance form online, fill it completely with your complaint and contact details and post it to:

The Nodal Officer

Complaint Redressal,

Operations Department,

The Shamrao Vithal Bank Ltd.,

SVC Tower, Jawaharlal Nehru Road,

Vakola, Santacruz (East),

Mumbai – 400 055.

  • In case of ATM redressal for cases like account getting debited but no cash disbursed at ATM, you can download and fill in the declaration form with complete details of your transaction made, account number, your 16 digits Card Number, amount debited from the concerned account, exact location of the ATM and name of the Bank. It is also advisable to include the Transaction decline slip given by ATM (if available). The matter will be resolved within 7 working days.

Locate SVC Bank

There is a comprehensive list of address and numbers if you wish to get in touch with SVC Bank. Just log on to their website and head to the “Branch Locator” link, from which you could search and refine to find the address of your desired branch. Following is the head office details of the bank:

Mumbai Head Office

Vakola SVC Tower, Nehru Road,

Vakola Santacruz (E), Mumbai – 400 055

Svc Bank City Based Customer Care Numbers

RegionAddress
HYDERABADGround Floor, Amrita Estates, Somajiguda, Near Erramanjil Bus Stop., State: Andhra Pradesh, City: Hyderabad
VIJAYAWADAK.S.N. Complex,No.74-1-8,M.G.Road,Krishnanagar, Opp. Autonagar Bus Stand, Vijayawada, Andrapradesh, State : Andhra Pradesh, City : Vijaywada
MARGAO

Shop No-1 &2,VASANT ARCADE,Comba,Margao,Goa-403601 , State : Goa, City : Margao

PANJIMGround Floor, Primavera Bldg., Next to EDC House, Atmaram Borkar Road, State : Goa, City : Panjim
Pin No. : 403001
AHMEDABADAshoka Complex, Near Sardar Patel Statue, Stadium Road,Navrangpura, Ahmedabad., State : Gujarat, City : Ahmedabad
Pin No. : 380014
CHENNAIOld No 1, New No 15, C-Block, 6th Street, Near Chintamani Signal, Anna Nagar (East), State : Tamil Nadu, City : Chennai
Pin No. : 600102
COIMBATOREGround Floor, Plot No. 1176, Trichy Road, Sungam Circle, Ramnathpuram Coimbatore., State : Tamil Nadu, City : Coimbatore
Pin No. : 641045
MUMBAIShop No. 1, 1A & 2 Ground Floor,Building No.- F-2, Vijay Nagar,Nityanand Marg,Andheri(East)., State : Maharastra, City : Mumbai
Pin No. : 400069

IESs New English School, Government Servants Colony, Bandra (E), State : Maharastra, City : Mumbai
Pin No. : 400051

C Chitrapur CHS Ltd., 27th Road, T.P.S. III, Bandra (W), State : Maharastra, City : Mumbai
Pin No. : 400050

Shop No. 31 To 34, Heeramani Ratan Co.Op. Housing Society Ltd., Bangur Nagar, Goregaon (W), State : Maharastra, City : Mumbai
Pin No. : 400090

Shop No. 2, 3, 4, 5, Vakratunda Palace, Off. LBS Marg, Tank Road, Bhandup, State : Maharastra, City : Mumbai
Pin No. : 400078

Ajinkya Apartments, Datar Colony Road, Bhandup East, Mumbai - 400042. , State : Maharastra, City : Mumbai

Shop No. 2 -7&8, 9-12, Govind Building, Salasar Brij Bhoomi, 150 Feet Road, Bhayandar (West), State : Maharastra, City : Mumbai
Pin No. : 401101

Bal Vatsalya Bldg., Kasturba Cross Road No. 1, Borivali (E), State : Maharastra, City : Mumbai
Pin No. : 400066

Shop No.45-48 &119-121, Kesar Residency, Charkop,Kandivali(W), State : Maharastra, City : Mumbai
Pin No. : 400067

Plot No. 913, Natasha Plaza, D.K. Sandhu Marg, Chembur (E), State: Maharastra, City: Mumbai
Pin No.: 400071

Customer Reviews

4 / 5 (7 Reviews)
2 Sep 2020

Product offers,Credit Report Analysis,Usefulness of information,Website/app interface,

3 Feb 2020

Usefulness of information,

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