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UCO Bank Credit Card Customer Care

UCO Bank 24x7 Credit Card Customer Care number is 1800 274 0123

Like other major banks, UCO Bank too places emphasis on customer care and has a number of helplines and email contacts to help with any kind of query or complaint. You might have a query about a transaction on your credit card, or you might to report the loss of your debit card and want it blocked, or you may want more details on eBanking, or you might simply have a problem withdrawing cash with your ATM card. For all these queries and more, UCO Bank has specific contact numbers that will help you resolve your problem.

UCO Bank Credit Card Customer Care Number
UCO Bank 24X7 Credit Card Customer Care Number

UCO Bank Customer Care toll-free number

Uco Bank Credit Card Customer Care
UCO Bank Toll-Free Number

1800 274 0123

For ATM hot listing & helpline mail

uco[dot]custcare[at]ucobank[dot]co[dot]in

Other ATM Queries

hoatm[dot]calcutta[at]ucobank[dot]co[dot]in

E-banking related queries

hoe_banking[dot]calcutta[at]ucobank[dot]co[dot]in

Customer Grievances

hopgr[dot]calcutta[at]ucobank[dot]co[dot]in

Customer Feedback/ suggestions

customercare[dot]calcutta[at]ucobank[dot]co[dot]in

M-banking related queries

uco[dot]mbanking[at]ucobank[dot]co[dot]in

UCO Bank has a well-equipped customer care team to address various queries and grievances of its customers. Unlike regular credit cards, UCO Bank Credit Cards are available as loans to micro, small and medium-sized enterprises (MSMEs). The main goal of credit schemes is to provide sufficient and timely support to select sectors of small and medium-sized enterprises for their requirements for working capital. The credit is offered either as a term loan or cash loan and at a lower interest rate.

Their customer care department helps customers with their queries about a transaction on their credit card or assists them to report the loss of their debit card and get it blocked, provided them with account statements and many other cards related queries.

UCO Bank Credit Card Variant

Credit Limit

Key Features

Swarojgar Credit CardRs.25,000 as a composite loan.Swaraojgar Credit Card Scheme (SCC) intends to provide sufficient and timely credit, i.e. working capital/block capital or both to small-scale craftsmen, handweavers, service industry, fishermen, self-employed people, rickshaw owners, other micro-entrepreneurs, etc.
Laghu Udyami Credit CardUp to Rs.10 lakhTo meet the credit requirements of Small Business Units, Retail Traders, Artisans, Village Enterprises, SSI, Small Sector Units, Self-employed Professionally, etc.
Artisans Credit CardUp to Rs.2 lakhTo ensure adequate and timely investment as well as the credit needs of Artisans for working capital. Artisans involved in the process of production/manufacturing. Artisans registered with the Commissioner for Development; Handicrafts/artisans registered with the Commissioner for Development(Handicraft) are given preference

UCO Bank Grievance Redressal

Whom Should I Contact If I Wish To Register My Feedback On A Particular Product Or Service Of UCO Bank?

Customers can walk into any of the nearest branches of UCO Bank to register their feedback. Netbanking users can register their feedback online too. The home page of the UCO Bank website has the option to register your feedback. On the left-hand side of the page, there is a panel with the option of ‘Contact Us’. It has a button for ‘Feedback’.

UCO Bank Grievance Redressal

  1. Customers may send their complaints directly to the Branch Manager or file complaints via the Internet in the Standardized Public Grievance Redressal System (SPGRS) module available on the Bank's website. It is the Branch Manager's duty to resolve the complaint within 7 days of the date of receipt and notify the complainant.
  2. Customers can register their grievance at the branch in person, at the Bank’s call center on Toll-free no. 18002740123 which is accessible on a 24/7 basis, over the telephone to the branch, Zonal Office and Head Office, or by email at hopgr[dot]calcutta[at]ucobank[dot]co[dot]in.
  3. They can also register it online on the Bank’s official website at this link.
  4. If the complaint is not resolved satisfactorily, it will automatically escalate to the corresponding Zonal office and if the complaint is not resolved within 4 days of receiving it, it will automatically escalate to the relevant Circle office.
  5. Circle office will make every effort to settle the complaint within 4 days of receiving it. If a grievance is not remedied satisfactorily within 4 days of receiving it, the same will be referred to the Head Office.
  6. Head office must prioritize the matter and take steps to resolve it within 6 days of receipt. Every effort will be made to settle the complaint within 21 days of receipt.
  7. Customers may contact the Assistant General Manager, Strategic Planning & GAD, Head Office at the following contact details if they are still not happy with the handling of the complaint: 033-44557970 Fax No. 033-44557319 Email: hosp.cscell[at]ucobank[dot]co[dot]in
  8. Any individual grieved by the Bank's decision can appeal to Banking Ombudsman RBI, under whose jurisdiction the Bank operates, within 30 days of receiving the Bank's decision.

Some Important Contact Details Of UCO Bank Customer Care

Customer Service and Customer Complaints Cell,
Strategic Planning Department, Head Office,
2nd Floor, 10, BTM Sarani,
Kolkata, West Bengal – 700 001
Phone: 033 44557970, 033 44557977 Fax: 033 44557319
E-mail: hosp.cscell@ucobank.co.in

Principal Nodal Officer for Grievance Redressal

General Manager, Strategic Planning and GAD
UCO BANK
Head Office -1
2nd Floor, 10, B.T.M. Sarani
Kolkata – 700 001
Phone No: 033 44557977, 44558424
Fax: 033 44557319
E-mail: hosp.cscell@ucobank.co.in

Addresses and Contact Details of Zonal Offices:

Name of the ZoneDesignationContact Number LandlineAddressE-mail id
AhmedabadChief Manager &
Dy Zonal Head
079-40176914, Fax 079-26579450

UCO Bhawan,
Near Sanyas Ashram,
Ashram Road,
Ahmedabad 380009,

zo.ahmedabad[at]ucobank[dot]co[dot]in
AgartalaChief Manager &
Dy Zonal Head
0381-2384428, Fax 0381- 2385250UCO Bank,
Zonal Office Agartala,
Central Road,
Agartala -799001
zo.agartala[at]ucobank[dot]co[dot]in
AjmerChief Manager0145-2628522, Fax 0145-2429552UCO Bank Zonal
Office,
Commercial Centre,
Khailand Market,
Ajmer 315001
zo.ajmer[at]ucobank[dot]co[dot]in
BalasoreChief Manager06782-241032UCO Bank Zonal
Office,
Police Line, Chakha ,
O.T. Road Balasore,
Dist. Balasore Pin 756001
zo.balasore[at]ucobank[dot]co[dot]in
BangaloreAGM &
Dy Zonal Head
080-43472706, Fax 080-43472777UCO Bank Zonal
Office,
UCO Bank Building,
2nd Floor, 13/22,
Kempegowda Road,
Bangalore-560009
zo.blr[at]ucobank[dot]co[dot]in

Begusarai

Chief Manager &
Dy Zonal Head

06243-223045,  Fax 06243-220495

UCO Bank Zonal
Office,
Sona Jageshwar Complex,
Traffic Chowk,
Begusarai 851101 (Bihar)

zo.begusarai[at]ucobank[dot]co[dot]in

Bhagalpur

Chief Manager

0641-2420090, Fax 0641-2301758

UCO Bank Zonal
Office S.K Tarafdar Road,
Koilaghat, Adampur Chowk,
Bhagalpur- 812001

zo.bhagalpur[at]ucobank[dot]co[dot]in

Bhopal

Chief Manager

0755-4046000, Fax 0755-4046010

UCO Bank Zonal
Office plot No. 22,
Jail Road, Arera Hills,
Bhopal 462016

zo.bhopal[at]ucobank[dot]co[dot]in

Bhubaneshwar

Chief Manager &
Dy Zonal Head

0674-2532835, Fax 0674-2532890

UCO Bank Zonal
Office,
UCO Bank Building,
C/2 Ashok Nagar,
Unit 2 Bhubaneshwar 751009

zo.bbsr[at]ucobank[dot]co[dot]in

Burdwan

Chief Manager 

0342-2646224, Fax 0342-2647979

UCO Bank Zonal
Office,
SR Complex,
Police Line Bazar,
G.T. Road,
Burdwan -713103

zo.burdwan[at]ucobank[dot]co[dot]in

Chandigarh

Chief Manager

0172-5062794, Fax 0172-2703016

UCO Bank Zonal
Office
UCO Bank Building,
55,56,57, Bank Square,
Sector 17B
Chandigarh 160017

zo.chng[at]ucobank[dot]co[dot]in

Chennai

Chief Manager

044-43405553, Fax 044-43405575

UCO Bank Zonal Office
Thambu Chetty Street
Chennai- 600001

zo.chennai[at]ucobank[dot]co[dot]in

Coimbatore

AGM &
Dy Zonal Head

0422-4509955, Fax 0422-4509988

UCO Bank Zonal
Office, 22, Vijay Towers,
1st Floor Father
Randy Street,
R.S. Puram
Coimbatore 641002

zo.coimbatore[at]ucobank[dot]co[dot]in

Dehradun

Chief Manager

0135-2746969 Fax 0135-2742868

UCO Bank
Zonal Office 24A,
2nd Floor, NCR Plaza,
New Cantt Road
Dehradun- 248001

zo.dehradun[at]ucobank[dot]co[dot]in

Dharamshala

AGM &
Dy Zonal Head

Fax 01892-222104

UCO BANK
Zonal Office,
Shyam Nagar,
Dharamsala-176215,

zo.drmshala[at]ucobank[dot]co[dot]in 

Ernakulam

AGM &
Dy Zonal Head

0484-2356641, Fax  0484-2356644

UCO Bank Zonal Office,
39/3720 F S R Complex,
Ravipuram Road
Ernakulam
(Kerala) 682016

zo.tvpuram[at]ucobank[dot]co[dot]in

Guwahati

Chief Manager

0361-2666315,  Fax 0361-2663779

UCO Bank Zonal office,
M.R.D Road Silpukhuri,
Guwahati-781003
Assam

zo.guwahati[at]ucobank[dot]co[dot]in

Haryana

Chief Manager &
Dy Zonal Head

0172-5037308, Fax 0172-5037343

UCO Bank Zonal Office,
Bank Square
Sector-17-B Chandigarh

zo.haryana[at]ucobank[dot]co[dot]in

Hooghly

AGM &
Dy Zonal Head

033-26640357, Fax 26640187

UCO Bank Zonal office,
21, New G T Road,
Uttarpara, Dist Hooghly.

zo.hooghly[at]ucobank[dot]co[dot]in

Hyderabad

AGM &
Dy Zonal Head

040-23322596, Fax 040-23305555

UCO Bank Zonal office,
8-2-624, Ground Floor,
Road No. 10,
Banjara  Hills,
Hyderabad 500034

zo.hybd[at]ucobank[dot]co[dot]in

Indore

Chief Manager

0731-24383053, Fax 0731-2438304

UCO Bank Zonal Office,
2nd Floor, 380,
Saket Nagar,
Indore 452018

zo.indore[at]ucobank[dot]co[dot]in

Jaipur

Chief Manager

0141-2225549, Fax 0141-2226163

UCO Bank Zonal Office,
Arcade International
(Orbit Mall)
Civil Lines Ajmer Road
Jaipur 302006

zo.jaipur[at]ucobank[dot]co[dot]in

Jalandhar

AGM &
Dy Zonal Head

0181-5064063, Fax 0181-5064061

UCO Bank Zonal office,
Opp: DC office,
Master Tara Singh Nagar,
Jalandhar 144001

 zo.jlndhar[at]ucobank[dot]co[dot]in

Jodhpur

Chief Manager

0291-2633544, Fax 0291-2753039

UCO Bank Zonal
Office 461,
Pal Link Road Jodhpur
(Rajsthan) 342008

zo.jodhpur[at]ucobank[dot]co[dot]in

Jorhat

Chief Manager

0376-2300243, Fax 0376-5300838

UCO Bank Zonal Office,
T.N.Sharma Path, Nehru Park
, Jorhat 785001

zo.jorahat[at]ucobank[dot]co[dot]in

Kanpur

Chief Manager

0512-2302706, Fax 022-22821187

UCO Bank Zonal Office,
75/4, Siddhi Sadan,
Halsey Road Kanpur. 208001

zo.kanpur[at]ucobank[dot]co[dot]in

Kolkata

Chief Manager

033-44558392, Fax 033-44558399

UCO Bank, Zonal Office,
3&4 DD Block,
Salt Lake,
Sector-1,
Kolkata-700064

zo.calcutta[at]ucobank[dot]co[dot]in

Lucknow

AGM &
Dy Zonal Head

0522-4937653, Fax 0522-4937659

1st Floor, B-1/122,
Vineet Khand,
Opp: Jaipuria College,
Gomti Nagar Lucknow
Pin 226010

zo.lucknow[at]ucobank[dot]co[dot]in

Meerut

AGM &
Dy Zonal Head

0121-2622277, Fax 0121-2622293

UCO Bank Zonal Office,
C-2/6, Krishna Plaza
D- Block, Ganga Nagar,
Meerut-250001

  zo.meerut[at]ucobank[dot]co[dot]in

Mumbai

Chief Manager

022-40544362, Fax 022-22821187

UCO Bank Zonal Office
UCO Bank Building
Plot No. 359,
Opp: Siddharth College
D N Road Fort Mumbai

zo.mumbai[at]ucobank[dot]co[dot]in

Nagpur

AGM &
Dy Zonal Head

0712-2524990, Fax 0712-2543963

UCO Bank Zonal Office,
Jaika Motors Building,
Commercial Road,
Civil Lines
Nagpur 440001
(Maharashtra)

zo.nagpur[at]ucobank[dot]co[dot]in

New Delhi

Asstt General
Manager

011-49498267, Fax 011-23721345

UCO Bank, Zonal Office,
5 Parliament Street
New Delhi

zo.newdelhi[at]ucobank[dot]co[dot]in

Patna

Chief Manager

0612-2234511, Fax 0612-2220489

UCO Bank Zonal Office
4th Floor, Block-A
Maurya Lok Complex,
New Dak Bungloe
Road Patna 800001

zo.patna[at]ucobank[dot]co[dot]in

Pune

Chief Manager &
Dy Zonal Head

020-24544002, Fax 020-2544318

UCO Bank Zonal Office,
2091/2191,
Sanskrit Vidya Mandir
Sports Complex,
Sahakar Nagar Pune 411016

zo.pune[at]ucobank[dot]co[dot]in

Raipur

Chief Manager

0771-4233119, Fax 0771-4233107

UCO Bank Zonal Office
1st Floor,
C G Eye Hospital
Campus, Telebandha
Dist Raipur

zo.raipur[at]ucobank[dot]co[dot]in

Ranchi

Chief Manager

0651-2330265, Fax 0651-2330152

UCO Bank Zonal Office,
Rajendra Jawan Bhawan
cum Sainik Bazar.
Main Road,
Ranchi-834001

zo.ranchi[at]ucobank[dot]co[dot]in

Salt Lake

Chief Manager &
Dy Zonal Head

033-44559136, Fax 033-44559138

UCO Bank Zonal Office,
DD Block 3 & 4,
Salt lake,
City Centre, Kolkata

zo.saltlake[at]ucobank[dot]co[dot]in

Sambalpur

Chief Manager &
Dy Zonal Head

0663-2541320, Fax 0663-2541442

UCO Bank Zonal Office,
18/1, Ainthapali Road,
Sambalpur, (Odisha) 768004

zo.sblpur[at]ucobank[dot]co[dot]in

Shimla

AGM &
Dy Zonal Head

01772629961, Fax 0177-2625061

UCO Bank Zonal office,
Himland Hotel Annex
Circular Road
Shimla 171001
Himachal Pradesh

zo.shimla[at]ucobank[dot]co[dot]in

Surat

Chief Manager &
Dy Zonal Head

0261-2794100, Fax 0261-2783300

UCO Bank Zonal Office,
2nd Floor
Riddhi Shopper Plaza,
Adajan Hazira Road,
Opp Star Bazar
Surat 395009

zo.surat[at]ucobank[dot]co[dot]in

Suri

Chief Manager &
Dy Zonal Head

03462-255539, Fax 03462-255718

UCO Bank Zonal Office,
Suri Dumka Road,
Post Suri, Dist Birbhum

zo.suri[at]ucobank[dot]co[dot]in

Varanasi

Chief Manager &
Dy Zonal Head

0542-2221923, Fax 0542-2221723

UCO Bank Zonal Office,
Dhan Shri Complex,
Behind Mukesh Automobile
Mahmoor Ganj
Varanasi

zo.varanasi[at]ucobank[dot]co[dot]in

FAQs: Tamilnad Mercantile Bank Credit Card Customer Care

1. Whom should I contact if I wish to register my feedback on a particular product or service of UCO Bank?

Customers can walk in to any of the nearest branch of UCO Bank to register their feedback. Netbanking users can register their feedback online too. The home page of UCO Bank website has the option to register your feedback. On the left hand side of the page, there is a panel with the option of ‘Contact Us’. It has a button for ‘Feedback’.

2. Is there an option to submit feedback or register my grievance online?

Yes, customers can register their grievance or feedback from the ‘Contact Us’ link on the Bank’s homepage.

3. What are the types of credit cards offered by UCO Bank?

Unlike regular credit cards, UCO Bank Credit Cards are available as loans to micro, small and medium-sized enterprises (MSMEs). The main goal of credit schemes is to provide sufficient and timely support to select sectors of small and medium-sized enterprises for their requirements for working capital. There are 3 types of credit cards offered by UCO Bank Swarojgar Credit Card, Laghu Udyami Credit Card & Artisans Credit Card.

Customer Reviews

4 / 5 (24 Reviews)
2 Sep 2020

Product offers,Usefulness of information,Credit Report Analysis,Website/app interface,Jio

12 Feb 2020

Usefulness of information,

3 Feb 2020

Usefulness of information,

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