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HDFC Credit Card Customer Care Delhi

HDFC Credit Card Customer Care in Delhi helps customers with all concerns and problems. HDFC credit card customers in Delhi can now reach out to the bank's customer care department by phone, email, SMS, or live chat.

HDFC Credit Card Customer Care Number Delhi Contact Number

011 61606161 is the HDFC credit card Delhi contact number. Note that your call charges would differ based on your mobile tariff plan.

HDFC Credit Card Customer Care Number Toll-free

1800 202 6161 / 1860 267 6161

You can reach the support team on this toll-free number on any day, between 8 AM - 8 PM, even on bank/public holidays and Sundays.

Phone Banking Number for NRI Credit Card Customers

USA (Local charges may apply. Kindly check with your service provider)855-999-6061
Canada(Local charges may apply. Kindly check with your service provider)855-999-6061
Singapore (Local charges may apply. Kindly check with your service provider)800-101-2850
Kenya (For fixed networks, toll-free number is accessible from Safaricom & Airtel.
For mobile networks, tollfree number is accessible from Safaricom, Airtel & Orange)
0-800-721-740
Other Countries (Local charges may apply. Kindly check with your service provider)91-2267606161

Points to remember when calling the phone banking number:

  • Have your card number, TPIN, or customer identification number ready when calling the phone banking number. This guarantees that assistance is offered as soon as possible.

  • Customer assistance for HDFC credit cards is available 24 hours a day, seven days a week, including Sundays and holidays.

  • Report the loss or theft of your card to the 24-hour customer support number at once to avoid any financial damage.

HDFC Credit Card Division Delhi Email Address

customerservices.cards@hdfcbank.com is the HDFC customer care email ID address, that is also common to all locations. You can write to this dedicated HDFC customer care mail ID Delhi, to avail your required credit card customer support.

HDFC Credit Card Customer Care Delhi Postal Address

If you need to write to the credit card customer service department, you can do so at the following address:

Regular Post

Manager, HDFC Bank Cards Division,

PO BOX # 8654

Thiruvanmiyur PO Chennai - 600 041

Courier

Manager, HDFC Bank Cards Division,

# 8, Lattice Bridge Road, Thiruvanmiyur,

Chennai - 600 041

HDFC Credit Card Customer Care in Delhi through the HDFC Customer Portal

Using the web form on the HDFC Bank website, you can send an email to the credit card service team. The email will be forwarded to the appropriate department, which will react to you by email with a resolution or response to your query.

Here's how to send an email to HDFC Bank Credit Card customer service using the web form:

HDFC Bank Official website >> If You Need Help – Contact Us >> Email Us

HDFC Credit Card Customer Care At Nearest Branch

Visiting your local branch can assist you in completing your assignment much more swiftly and to your satisfaction. You also get direct face-to-face support, which can help you clear up any misunderstandings. You can verify the location of the nearest HDFC Bank branch to your area on the HDFC Bank website. The procedure for discovering the nearest HDFC Bank branch is as follows:

HDFC Bank Official website >> If You Need Help – Contact Us >> Visit Us

Here is a list of the most important HDFC Bank branches in Delhi:

HDFC Delhi BranchesBranch Addresses

HDFC Ajmeri Gate

No 39, Shradhanand Marg Ajmeri Gate New Delhi – 110006

Nai Sarak

No 4425, 4429 to 4430, Ground Floor Nai Sarak New Delhi – 110006

Chandni Chowk

No 536, 1st Floor, Mahalakshmi Building Chandni Chowk New Delhi – 110006

Naya Bazar

No 5185/56, Lohri Gate Naya Bazar New Delhi – 110006

Chawri Bazar

34/105 Habibullah Road Delhi - 600017

Kashmere Gate

No 3909/3912, Mori Gate, Hamilton Road Kashmere Gate New Delhi – 110006

Paharganj

2245/47, Rajguru Rd Paharganj New Delhi – 110055

Asaf Ali Road

No B 7/3 Asaf Ali Road New Delhi – 110002

Kishan Ganj

6164/13, Azad Mkt Kishan Ganj New Delhi – 110006

Connaught Circus

No H69, Outer Circle Connaught Circus New Delhi – 110001

Barakhamba Road

No 16, Ground Floor, DCM Building, IOH Block Barakhamba Road New Delhi – 110001

Gole Market

No 6, 104 Baird Road, Gole Market New Delhi – 110001

Janpath

No 72, Ved Mansion Janpath New Delhi – 110001

Bengali Market

No 40/41 Bengali Market New Delhi – 110001

Karol Bagh

No J 2212, Gurudwara Road Karol Bagh New Delhi – 110005

ITO

No 8 A, Milap Niketan, BSZ Marg ITO New Delhi – 110002

Bedan Pura

No 2901/2902, Arya Samaj Road Bedan Pura New Delhi – 110005

Sarai Rohilla

No.46, Gandhi Mandapam Road, Delhi - 600085

Roshanara Road

No 6929/137, Clock Tower, Jaipuria Mills Roshanara Road New Delhi – 110007

Dev Nagar

DB,14B/6, Gr Flr, Gupta Rd Dev Nagar New Delhi – 110005

Old Rajender Nagar

No 13B Old Rajender Nagar New Delhi – 110060

Sat Nagar

11799, Gr Flr, Tank Rd Sat Nagar New Delhi – 110005

Nangia Park

27/13, Basement & Gr Flr Nangia Park New Delhi – 110007

Gulabi bagh

No.115, 1st Floor Opp, Kalyani Hospital, Delhi - 600004

Gulabi bagh

3A, Sanjay Nagar Gulabi bagh New Delhi – 110007

Panchkuian Road

SN 9, Panchkuian Road Panchkuian Road New Delhi – 110001

Jhandewalan Extn

1 E/4 Jhandewalan Extn New Delhi – 110055

Darya Ganj

No 4686/92, 21A, Ansari Road Darya Ganj New Delhi – 110002

Kamla Nagar

No D/147 Kamla Nagar New Delhi – 110007

New Rajinder Nagar

No D/153 New Rajinder Nagar New Delhi – 110060

Gandhi Nagar

No 11, Mahila Colony Gandhi Nagar New Delhi - 110031

How can HDFC credit card Delhi customers use the Chatbot ‘ASK EVA’?

HDFC Bank also features an interactive chatbot on their website that offers a number of credit card-related services. The chatbot will appear when you arrive at the page, and all you have to do now is choose an option. The following credit cards are accepted by the Eva Chatbot:

  • Increase your credit card Limit
  • Upgrade Credit Card
  • Credit Card Summary
  • Available Credit Limit
  • Total Credit Limit
  • Credit Card Outstanding Amount
  • Accumulated Reward Points
  • Redeemable Reward Points
  • Minimum Amount Due
  • Payment Due Date
  • Automatic Payments
  • Statement Date
  • Daily international Spend Limit
  • Daily Online Spend Limit
  • Last Statement Balance
  • Special Offers
  • Block Card Temporarily
  • Unblock Temporary Card Block
  • Enable International Transaction
  • Enable Online Transaction
  • Disable International Transaction/Disable Online Transaction

How to contact HDFC Credit Card Customer Care Via Whatsapp Chat?

Another way to contact customer service is through WhatsApp Chat. The option to 'Chat on Whatsapp' is located at the bottom of the HDFC webpage. This link will take you to the HDFC Bank's internet Whatsapp page. You can contact a customer service representative for assistance with your credit card concerns.

Dial 70659 70659to reach the HDFC Bank customer service team via Whatsapp. A simple 'Hello' on Whatsapp from your registered phone number is a good way to start a discussion.

Reporting Unauthorized Transaction On My HDFC Credit Card Or Hot Listing Of Lost Or Stolen Credit Card in Delhi

If you notice any fraudulent transaction on your credit card, contact customer service right away. To prevent further fraudulent use of your card, they will block/hotlist it. You should also notify the team if your credit card is lost or stolen so that the card can be blocked to prevent any fraudulent purchases. Here are the several options for reporting this:

Call the Phone Banking number at 011 – 61606161 to lodge a complaint immediately. You can also call 1-800-2586161.

Block using your credit card NetBanking login

  1. Use your customer ID and password to access NetBanking.
  2. Select the "Card" tab.
  3. Choose "Request" from the Credit Card drop-down menu.
  4. Choose "Credit Card Hotlisting" from the drop-down menu. That's all. It’s done!

Make sure you have the following details ready while registering an unauthorized transaction made on your credit card:

  • Credit card number
  • Type of transaction – was it done online, or at a merchant, etc.
  • Date of transaction
  • Transaction amount

It's important to be able to contact your bank whenever you need to. Customers want banks to respond quickly and efficiently to their needs. HDFC Bank has an excellent customer care system in place that allows customers to get credit card information at any time and from any location.

FAQs

1. How can I talk to a customer care agent for queries relating to my HDFC Bank credit card?

A. HDFC Bank phone banking number is available 24/7. Delhi customers can call them on 011-61606161.

2. Is the HDFC credit card customer care number available on Sundays?

A. HDFC credit card number is available for customer service 24 hours a day, seven days a week. It is operational even on holidays and Sundays.

3. How can the customer support chatbot help me with queries?

A. Chatbots are equipped with pre-determined questions you can choose from. They will then direct you to the correct link or process to get your queries resolved.

4. Can I make payment for my HDFC Bank credit card through phone banking?

A. Yes, you can pay your HDFC credit card bill through phone banking. Call the HDFC credit card customer care number on011 – 61606161 to make a payment.

5. When should I report a credit card theft or loss?

A. You should report the loss or theft of your credit card as soon as you find out. The bank will not be accountable for any transactions done with the stolen card if you wait too long.

6. I made a huge transaction with my credit card and want to make it into an EMI. Is it anything that phone banking allows me to do?

A. You can surely do so. You may quickly convert your credit card transactions into easy EMIs by phoning phone banking. You can also use your Netbanking login to do so.

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