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HDFC Credit Card Customer Care Kolkata

HDFC Credit Card Customers in Kolkata can contact customer care via phone, email, and chat. HDFC Bank credit card customers might have doubts or questions regarding their billing date, last payment done, payment due date, or other features on their card. HDFC Credit Card Customer Care in Kolkata offers various services to help customers with their credit card information and whatever queries they might have. NRI Customers can contact the HDFC Credit Card NRI support center to get any queries resolved.

HDFC Credit Card Customer CareContact Details

Kolkata Phone Banking Number

033-61606161

All India Toll-Free Number for Kolkata

1860 267 6161

Email address

customerservices.cards@hdfcbank.com

HDFC Credit Card Customer Care Phone Number For Kolkata

033 - 61606161 is the HDFC credit card Kolkata contact number. Note that your call charges would vary based on your mobile tariff plan.

HDFC Credit Card Customer Care Toll-free Number For Kolkata 1860 267 6161

To reach the support team, call this toll-free number between 8 AM - 8 PM on any day of the week, even on bank/public holidays and Sundays

Email Address For HDFC Credit Card Division In Kolkata

The HDFC customer care email ID address iscustomerservices.cards@hdfcbank.com , which is common to all locations. You can write to this dedicated HDFC customer care mail ID Kolkata, to avail your required credit card customer support.

What Is The Postal Address for HDFC Credit Card Customer Care In Kolkata?

If you need to send any written mail to HDFC Credit Card Customer Care in Kolkata, you can do so at the below address:

HDFC Credit Card Postal Address

Regular Post

Manager, HDFC Bank Cards Division,

PO BOX # 8654

Thiruvanmiyur PO Chennai - 600 041

Courier

Manager, HDFC Bank Cards Division,

# 8, Lattice Bridge Road, Thiruvanmiyur,

Chennai - 600 041

HDFC Credit Card Customer Care Online Dispute Resolution System For Kolkata

In order to provide better and faster customer care to their credit card consumers, HDFC has established a 'Online Dispute Resolution' system.

You can use this channel to contact the bank with questions, comments, or complaints and receive a prompt response. The following is the link to the HDFC Bank website's "Online Dispute Resolution" mechanism.

HDFC Bank Official website >> If you Need Help – Contact Us >> Online Dispute Resolution

HDFC Credit Card Customer Care Kolkata Contact Through Online Portal

Here is the link to access the web form to send an email to HDFC Bank Credit Card customer service:

HDFC Bank Official website >> If you Need Help – Contact Us >> Email Us

The web form on the HDFC Bank website can be used to send a message to the credit card personnel. The communication will be forwarded to the appropriate department, which will react to you by email with a resolution or response to your query.

HDFC Credit Card Customer Care Kolkata Branches

Other options of contacting HDFC Credit Card Customer Care in Kolkata

Here is how you can find the address for your nearest HDFC Bank branch in Kolkata.

HDFC Bank Official website >> If You Need Help – Contact Us >> Visit Us

This will send you to a new page where you must choose your 'State,' 'City,' 'Locality,' and the service you want. It will then provide you the address, phone number, hours of operation, and services available at that particular branch.

Here are the addresses for the branches in important locations around Kolkata

HDFC Kolkata BranchesBranch Addresses

Central Plaza

No 2/6, Sarat Bose Road, Minto Park Central Plaza Kolkata – 700020

South Calcutta Girls College

No 72, Ground Floor Sarat Bose Road Kolkata - 700025

U N Brahmachari Street

No 11, Constantia Building, Dr UN Brahmachari Street Beck Bagan Kolkata – 700017

Theatre Road

Ground Floor, Dimple Court, 26 Shakespear Sarani Theatre Road Kolkata – 700017

Shakespears Sarani

Shop No 4 & 5, Ground Floor, Onyx 2, Shakespears Sarani, Kolkata - 380007. Near Shakespears Sarani Cross Rds

Camac Street

No 6, Kankaria Estate, Little Russell Street Elgin Kolkata – 700071

Park Circus

No 53, Shivam Chambers Syed Amir Ali Avenue Kolkata – 700019

Park Street Mallick Bazar

No 131, Park Street Mallickbazar Kolkata – 700016

Chowringhee Road

No 50, Ground Floor, Jawaharlal Nehru Road Chowringhee Road Kolkata – 700071

Harish Mukherjee Road

No 65, Ground & 1st Floor, BN 9, Ward No 73, HM Road Bhowanipore Kolkata – 700025

Maddox Square

No 56 B, Richie Road Ballygunge Kolkata – 700019

New Market

No 6, Marquis Street New Market Kolkata – 700016

Ballygunge

No 54/1A, 1st Floor, Hazra Road Navjivan Kolkata – 700019

Entally

No 84 A, Fomra Tower AJC Bose Road Kolkata – 700014

Moulali

No 8/3B, Ground Floor, Hatibagan Rd North, CIT Road Padmapukur Kolkata – 700014

Lenin Sarani

No 45, Lenin Sarani Esplanade Kolkata - 700013

HDFC Bank Credit Card Customer Care in Kolkata Via the Chatbot ‘ASK EVA’

HDFC Bank also features an interactive chatbot on their website that offers a number of credit card-related services. The chatbot appears when you visit the website, and all you have to do is choose an option. It can help you get various services like getting your last credit card bill amount, your payment due date, the customer care phone number for Kolkata, and many such details.

HDFC Credit Card Customer Care in Kolkata Via Whatsapp Chat

Whatsapp Chat is another option to contact customer service. The 'Chat on Whatsapp' option may be found at the bottom of the HDFC webpage. This link will take you to the HDFC Bank's Whatsapp page on the internet. You can reach out to a customer service agent for help with your credit card issues.

To contact the HDFC Bank customer support team via Whatsapp, dial 70659 70659. A simple ‘Hello' on Whatsapp from your registered mobile number is a smart approach to get the conversation started.

Reporting Unauthorized Transaction On My HDFC Credit Card Or Hot Listing Of Lost Or Stolen Credit Card in Kolkata

Unauthorized transactions on your credit card should be reported to the customer care team immediately. They will block/hotlist the card to prevent further forgeries using your card. You should also report any loss/theft of your credit card to the team, so that they can block the card to prevent subsequent unauthorized transactions. The different ways to report this are as follows:

Call the Phone Banking number at 033–61606161 to lodge a complaint immediately. You can also call 1-800-2586161 for further information.

Block using your credit card NetBanking login

  • To access NetBanking, use your customer ID and password.
  • Select the "Card" tab.
  • Choose "Request" from the Credit Card drop-down menu.
  • Choose "Credit Card Hotlisting" from the drop-down menu. That's all. It’s done!

Keep the following details ready while registering an unauthorized transaction made on your credit card:

  • Credit card number
  • Type of transaction – was it done online, at a merchant, etc.
  • Date of transaction
  • Transaction amount

It's critical to be able to contact your bank at any time. HDFC Credit Card customers in Kolkata want the bank to respond to their requirements swiftly and efficiently. Customers can receive credit card information at any time and from any location, thanks to HDFC Bank's superior customer service system.

FAQs

1. How can I talk to HDFC Credit Card Customer Care in Kolkata?

A. Kolkata customers can call the customer care at033 – 61606161, or at the toll-free number 1800-258-3838 to talk to the customer care.

2. Whom should I contact in Kolkata in case my HDFC credit card is lost or stolen?

A. In case of loss or theft of your HDFC Bank credit card, contact the Phone Banking number at033 – 61606161 to lodge a complaint immediately. You can also call on 1-800-2586161.

3. Is the HDFC credit card customer care number for Kolkata available on Sundays?

A. HDFC credit card number is operational on all days 24/7, even on holidays and Sundays.

4. How can I locate the nearest branch of HDFC Bank?

A. On the HDFC Bank website, you can check the location of the nearest branch to your location. The following is the path for locating the nearest HDFC Bank branch:

HDFC Bank Official website >> I Need Help – Contact Us >> Visit Us

This will send you to a new page where you must choose your 'State,' 'City,' 'Locality,' and the service you want. It will then provide you the address, phone number, hours of operation, and services available at that particular branch. You can also get map instructions to a certain branch from your current location.

5. What is the email address for HDFC Credit Card customer care in Kolkata?

A. Customers can write an email to customerservices.cards@hdfcbank.com to reach the HDFC credit card customer care.

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