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Union Bank Of India Credit Card Customer Care

24/7 Union Bank Of India Credit Card Customer Care Numbers: 1800 22 22 44

Union Bank of India has launched its 24x7x365 uninterrupted banking service to its customers through its dedicated Call Centre. The Bank is now just a call away from the general public and its customers in particular. As the primary of the communication networks, the Call Center will provide banking facilities by Interactive Voice Response (IVR) as well as a human interface by linking the customer to the executives of the Call Centre. Calls can be taken by the IVR in 7 Regional languages (Malayalam, Marathi, Gujarati, Bengali, Kannada, Tamil, Telugu) besides Hindi and English.

The IVR also makes it easier for the consumer to hotlist their credit cards, seed their Aadhar number, stop check payment, etc. without talking to the executive of customer care. The caller can transfer to an agent at any time during the call for any details on Banks products and services, to submit any requests for service, or to file any complaint.

Union Bank Of India Credit Card Customer Care Number
Union Bank Of India 24X7 Credit Card Customer Care Number

Union Bank of India Credit Card Customer Care Toll-Free Number

Union Bank Of India Credit Card Customer Care

You can approach the Union Bank of India Credit Card Customer Care No. for queries related to credit cards like outstanding balance, the payment received, latest transactions, unbilled transactions, PIN request, etc. and to block your credit card in case you lose it.

Following are the Union Bank of India Credit Card Contact Detailsif you wish to contact the bank for any credit card query-

Union Bank of India Credit Card Customer Care 24 x 7 Toll-Free Number:1800 22 22 44 / 1800 208 2244

Chargeable 24 hours Customer Care number 080-25300175

To Hotlist / Block your Credit Card:

In case of loss of credit card, immediately get your card blocked or hotlisted. You can do so by contacting the Union Bank of India Customer Care 24 x 7 at 1800 22 22 44.

In case of your card being blocked: A credit card once blocked cannot be unblocked. If you had previously blocked your card, you would have to raise a request for a new one. You can do this by calling 1800 22 22 44 or 080 25300175. You can also call the customer care center if your card is mistakenly blocked by the bank.

In Case of Disputed Credit Card Transaction: If you find a charge on your statement that you would like to dispute, you will have to submit a letter disputing the transaction and send it along with sufficient proof to:

Union Bank of India,
Credit Card Division,
708, Mercantile House,
Magazine Street, Darukhana, Reay Road,
Mumbai 400010

Alternatively, you can send an email with the required details to creditcards[at]unionbankofindia[dot]com.

ATM Card / Debit Card Help:

For ATM Card or Debit Card related queries, or in case of a lost Debit / ATM Card, you can approach the following Customer Care Numbers: Union Bank of India Customer Care 24 x 7 Toll Free Number: 1800 22 22 44

Union Bank of India Customer Care Toll-Free Number - For General Enquiries

For any kind of general enquiry or telebanking, you can contact the general enquiry customer care department on the following number(s): 1800 22 22 44 / 1800 208 2244

All India Toll-Free number for PMJDY Scheme: 1800 22 22 43

If you need to write to the customer care department in the event of any complaint or grievance or to register your feedback, you can do so by writing to the following e-mail ID: customercare[at]unionbankofindia[dot]com.

Union Bank of India Customer Care Email Address:

If you would like to send an email to the customer care regarding a query or product, you can do so at these email addresses:

creditcards[at]unionbankofindia[dot]com (only for disputed transactions)

customercare[at]unionbankofindia[dot]com (all other credit card queries)

If you want to register feedback or suggestions regarding your account or any other product, you can use the feedback form on the bank’s website. You have to enter your contact details, your feedback, and hit ‘Submit’. The bank’s website has a customer forum where you can also discuss your suggestions or feedback with other customers.

Union Bank of India Regional Office Contact Numbers

If you wish to contact any of the bank’s regional offices, you can call them on the following numbers:

LocationContact Number
Ahmedabad

(079) 2658072426582025

Bangalore

(080) 229582612227390322958250

Bhubaneshwar

(0674) 2538500

Chandigarh

(0172) 2703301

Chennai

(044) 2346083023460779

Delhi (North)

(011) 23506510235065112350651223506513

Delhi (South)

(011) 23218546

Hyderabad

(040) 2342060623420607

Kolkata

(033) 22814403

Lucknow

(0522) 23068942306915

Mumbai (South)

(022) 22629521226328052262953222629300

Mumbai (West)

(022) 026810301026810325

Pune

(020) 25552002255520032555200425552005

Trivandrum

(0471) 2561111256112025611212561122

Udaipur

(0294) 2411272

Vishakhapatnam

(0891) 27466352506312

Union Bank of India Credit Card Customer Care International Helpline Numbers

Customers living outside India can contact Union Bank of India Credit Card Customer Care at  +91 80 25302510

You can also approach the following representative offices with your query:

LocationAddressOther Contact Information
Abu DhabiBuilding No 4323, Sector-2, Plot No-2, Office No –2, Sheikh Rashid Bin Saeed al Maktoum Street, (Airport Road), P.O. Box No– 111824, Abu Dhabi, UAE

Phone: (971) 26222661 / 26222774,  Email: abudhabi[dot]uae[at]unionbankofindia[dot]com

AntwerpRijfstraat 2-4, 2018, Antwerp, Belgium

Phone: (32) 34941893 / 34941542,  Email: ce[dot]awp[at]unionbankofindia[dot]com

BeijingA2, Twin Towers (East), 10th Floor, B 12 Jianguomenwai Avenue, Chao Yang District, Beijing, People's Republic of China

Phone: (86) 1051235066 / 008613910747510,  Email: unionbankbeijing[at]yahoo[dot]com

DubaiUnit No.208-210, Gate Village 10, Level 2, Dubai International Financial Centre, Dubai, UAE

Phone: (971) 43887200 / 43887300 / 563566523 , Email: difc[dot]dubai[at]unionbankofindia[dot]com

Hong KongSuite 1903-04, 19th floor, Nine Queen Road Central, Hong Kong

Phone: (852) 25242389 / 25242398 / 25242221,  Email: ce[dot]hk[at]unionbankofindia[dot]com

ShanghaiRoom No 1509, Huangpu District,399, Jiu Jiang Road, Huangpu District, Shanghai-200001, People’s Republic of China.

Phone: (86) 2152082258 , Email: unionbankshanghai[at]yahoo[dot]com

SydneySuite 9.02, Level 9,20, Hunter Street, Sydney, NSW 2000, Australia

Phone: (+612) 9221 2766 / 9221 0477,  Email: Sydney[dot]australia[at]unionbankofindia[dot]com

The United KingdomSenator House, 85, Queen Victoria Street, London

Phone: (44) 2073324250,  Email: ceo[at]unionbankofindiauk[dot]co[dot]uk

Union Bank of India Credit Card Grievance Redressal

The bank has a transparent system when it comes to handling grievances and complaints. While lodging a complaint, you will be given a complaint number or reference number, which you will need to keep handy at all times. If you have a grievance you wish to file, you can do so in any of the following ways:

  • You can call the Union Bank of India 24 x 7 customer care number and log in to your complaint.
  • You can send an email to the customer care at customercare@unionbankofindia.com.
  • You can write to the Branch Manager of the branch where your account is maintained and give the complete details of the nature of your complaint with your complete information. The Branch Manager is the first point of contact for complaints redressal.
  • You can also file your grievance online, using the Online Grievance Form. It is also possible to track the status of your complaint.

Chief Grievance Officer
Resources Management & Relationship Banking Department
Union Bank Bhavan
239, Vidhan Bhavan Marg,
Nariman Point, Mumbai-400021
Tel: 022-22896684
Fax No: 022-22021924
Email: cgo[at]unionbankofindia[dot]com

FAQs:

1. How do I find the addresses and contact details for branches, ATMs etc ?

Customers can visit the ‘Contact Us’ page from the right side on the official webpage to get details on the branch addresses and ATM locations.

2. Where should I submit feedback or suggestions I have for the bank?

On the ‘Contact Us’ page, the customers have the option to submit their feedback or suggestion.

3. When should I approach the Banking Ombudsman?

You can first submit your grievance on the official webpage of the bank at Grievances Online. Then you can contact the nearest branch manager for resolution to your issue. If you are not satisfied with these resolutions, you can contact the Chief Grievance Officer. If you are not satisfied even with the resolution provided by them, you can contact the Banking Ombudsman in your region for a satisfactory resolution to your issue.

Customer Reviews

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