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Bharatgas is one of the major suppliers of LPG in India. It is a subsidiary of the parent company Bharat Petroleum Corporation Limited (BPCL). Bharatgas has a huge network of over 6000 distributors across the country of which almost 4000 distributors cater exclusively to the rural areas. This huge network of distributors caters to more than 42 million customers across the country.
With the advancement of technology, Bharatgas now facilitates customers to book new connections as well as a refill for their cylinders from the comfort of their homes. The available options for booking a new cylinder or a refill can be done using any of the following ways.
About Bharatgas Agency
Customers need to submit a set of documents to complete their application for a new connection. These documents are required for application to be filled and submitted in the physical form or the online application. The documents have to be scanned and uploaded in the JPG format or PDF format and the file size for each such document cannot exceed 500 KB for the application to be accepted and complete.
The documents required for a new connection for Bharatgas are mentioned below.
The applicants can also perform various other functions via the online mode like,
Besides the above functions, the customers can also use the official website of Bharatgas to locate their nearest distributor. The distributors also supply a variety of well known and branded hot plates as well as Suraksha LPG Hose along with new connections to its customers.
Given below are the details of Bharatgas distributorship requirements and application process for the same.
The eligibility requirements for a gas agency have been set by the Ministry of Petroleum and Natural Gas. These guidelines are applicable to all the agencies across the country irrespective of the brand.
Based on the above guidelines and the amendments thereafter, the applicable eligibility requirements for a person wanting to hold and operate Bharatgas Agency are detailed below.
The Guidelines also specify the structure of the godown and the capacity requirements based on the location of the agency. Another key specifications mentioned in the guidelines relate to the details pertaining to the showroom of the distributor and the delivery facility for LPG cylinders.
Godown Specifications for Storage of LPG Cylinders
The most crucial requirement for storage of LPG cylinders in godown is that such premises have to be approved and licensed by the Petroleum and Explosives Safety organization (PESO). The Chief Controller of explosives from PESO has to approve the storage facility with regards to the following parameters of capacity based on its location
Shehri and Urban Vitrak
8000 KG LPG in Cylinder
25 Metre x 30 Metre (within 15 km from municipal/town/village limits of the location offered in the same State)
5000 KG LPG in Cylinder
Durgam Kshetrita Vitrak
3000 KG LPG in Cylinder
Besides the above specifications, the other important factors to be adhered to are,
The outer dimensions of the showroom have to be a minimum of 3 metre by 4.5 metre and as per the standard layout. Such premises have to be in a shop or land within the municipal limits of the location mentioned in the advertisement. If such advertisement is specific about the locality in the location details, such premises have to be made in the specified locality. This showroom has to be readily accessible to everyone through the approach road.
In addition to the specification relating to the godown and the showroom requirements, the guidelines also specify that the distributor has to have a proper delivery system and delivery vehicles that will facilitate the seamless delivery of the LPG cylinders to the ultimate consumers.
The applications for agency can be made after an advertisement is posted in the newspapers as per the guidelines in this regard. The aspiring applicants can make an online application (for Shehri Vitrak) or by submitting a downloaded and duly filled application (for other locations) along with the required documents. Alternatively, the application for agency of Bharatgas is to be submitted by the eligible applicants on plain paper in the standard format
The applicant is allowed to make applications for multiple locations but for each such location a separate application has to be made along with requisite fees for each such location.
However, for a single location only one application is permissible. Multiple applications for a single location cannot be considered and such multiple applications will be clubbed into one. The fees paid for such multiple applications will stand forfeited.
After a thorough scrutiny of all the available applications, the selection for distributorship from among the eligible applications will be on the basis of a draw.
The tenure offered for the agency is for an initial period of 10 years. This tenure can be renewed upon evaluation by the Bharat Petroleum for blocks of 5 years each.
1. What is the initial tenure offered to the distributors?
The initial tenure of distributorship offered to the agency is of 10 years.
2. Can a person apply for a distributorship if the applicant is a family member of the employee of the OMC?
No. If the applicant is a family member of an employee of the OMC, such person is not eligible to apply for the distributorship.
3. Can a customer file a complaint against the distributor?
Yes. If a customer is aggrieved by the Bharatgas distributor, he/she can file a complaint against such distributor by logging in to the website of Bharatgas and submitting the same in the link to feedback or calling in the helpline number 1906 available 24x7x365.
4. What are the key factors to be considered by the ultimate customer while choosing a distributor?
The key factors to be considered by the ultimate consumer in selecting the distributor are mentioned below,
Location of the agency
A Bharatgas agency that is nearest to the location of the customer is always a preferable option. Such proximity ensures that there are no unnecessary delays in the delivery of the LPG cylinders and the customer can also approach the agency in the event of any issue or enquiry.
Reputation of the agency
The reputation of the agency is the most important factor that is considered by the customer. An agency that is known for defaulting in deliveries and is not known for providing better customer support will not be preferred by the customers.
5. What is the application process for Bharatgas agency?
The application for agency of Bharatgas has to be submitted by the eligible applicants on plain paper in the standard format or as per the guidelines laid by the Ministry of petroleum and Natural Gas in this regard.
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