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Indian Oil Corporation Limited supplies LPG gas cylinders pan-India under its brand Indane Gas. Indane Gas was formed in the year 1970 and has been providing LPG to more than millions of households and industries for domestic and commercial purposes. The customer can acquire an Indane gas connection by directly contacting their nearest Indane Gas Agency or by making an online application for the same.
Indane Gas also facilitates easy bookings of refills or making online payments, tracking the cylinders, providing feedback, lodging complaints, rating the distributor, requesting a transfer of the connection, etc.
Check out all that you need to know about Indane Gas booking - online and offline.
About Indane Gas Booking
The documents that are required to be submitted for applying for a new connection are mentioned below.
The procedure to get a new Indane gas connection can be broadly classified into two categories namely the offline mode or the online mode to book a new connection. The details for each of the options are discussed below.
Consumers can also book a new connection of Indane Gas through multiple online modes. These options includes,
Online booking through Sahaj
‘Sahaj’ (e-SV) is the online application facility of Indane Gas to book a new gas connection. The customer will be issued a new gas connection after making the online payment for the same or for the refills as the case may be.
The consumer is then issued the e-SV that is an electronic subscription voucher. It has the details like the number of cylinders booked by the consumer, pressure regulators held by the consumer, etc, against the security deposit paid by him/her. This document is sent to the consumer through an email that is sent to his/her registered email id upon the sanction of the online LPG connection.
Procedure to book a connection via Sahaj
Procedure to apply for Refill of Indane Gas Cylinder via Sahaj
After successful registration, the consumer can easily book a refill for the gas cylinder via online mode of ‘Sahaj’. The procedure for the same is discussed below
The charges for preferred time delivery are,
Before 8 AM
8AM to 11 AM
11 AM to 3 PM
3 PM to 6 PM
6 PM to 8 PM
Only Saturday/Sunday (8 AM to 6 PM)
Booking through Mobile Application
Booking through SMS
Booking through IVRS
1. What is the Indane Gas customer care number?
Indane Gas customer care number is 1800 2333 555 and the emergency LPG helpline number is 1906.
2. What is the e-SV?
E-SV is the electronic subscription voucher that has all the details like the number of cylinders booked by the consumer, pressure regulators held by the consumer, etc. and the details of the security deposit paid by him/her.
3. What are the documents needed for a new connection of Indane Gas?
The documents needed for a new connection of Indane Gas are
4. Can a customer cancel the request for a new connection applied online?
Yes. A customer can cancel his/her application for a new connection made online but the refund for the payment already made will be received from the distributor’s office. The customer will not be charged any cancellation charges for such requests.
5. How can a person check the status of a new connection application?
The customer can check the status of the online application by logging into his/her account on the website using the user id and password and then clicking on the tab for checking the status of connection or the request made. The customer will have to provide the consumer number and reference number for the same.
Indane Gas Customers To Use New IVRS Number for Gas Refills from 1st November31 Oct 2020
All Indane Gas customers will have to use the new IVRS number 7718955555 to book gas refills from 1st November 2020. Currently, Indane Gas customers use different IVRS numbers based on their location. The new number will be applicable pan-India and a...
All Indane Gas customers will have to use the new IVRS number 7718955555 to book gas refills from 1st November 2020. Currently, Indane Gas customers use different IVRS numbers based on their location. The new number will be applicable pan-India and aims to provide a unified gas cylinder booking facility, across the country. Customers have to call the IVRS number from their registered mobile number. Once the call is connected, the customer will be asked to confirm their 16-digit customer ID. On confirmation of the customer ID, the refill booking will be made. If you have not registered a mobile number, you can use the same IVRS for one-time registration of your preferred mobile number.
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