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LPG is the lifeline of the Indian market as it helps to fuel household cooking requirements and even hotels, bakeries, restaurants and other commercial establishments. It is a key requirement in the glass making industry and is used as an alternative source of fuel for auto rickshaws and even cars. LPG is a primary alternative to fuels such as petrol and diesel. It has considerably lower emissions, thus making it an environmentally friendly alternative.
Hindustan Petroleum Corporation Limited (HPCL) is a leading LPG provider along with other petroleum-related products in India. It has been a prominent player since its establishment in 1952. Today, it offers multiple products in the Indian market, such as petrol, diesel, aviation fuel, LPG (Liquefied Petroleum Gas), etc. It has also started investing recently in the renewable energy segment.
HP Gas has been offering LPG services to consumers across the nation. The company boasts of a widespread presence, with close to 3400 distributors across India. HP has always been focused on the safety and security aspects of its customers. HP gas cylinders go through stringent safety and quality checks to ensure that the consumers securely receive LPG cylinders and are free from any kind of defect or damage.
About HP Gas New Connection
There are many ways in which customers can get a new HP Gas connection. The company has made its new-customer registration hassle-free and allows customers to do so online as well as offline.
Online Process for New Connection
Customers can visit the Hindustan Petroleum website to register and begin making gas cylinder bookings.
Documents Required for New Connection
Individuals applying for a new HP Gas connection must submit a few documents along with the application form. These documents are called KYC documents (Know Your Customer) and are required for the customer’s verification. The KYC documents required are as below:
After a customer has registered via the HP Gas website or by visiting a distributor’s office, he or she can apply for a gas cylinder or request a refill for the gas cylinder. HP Gas offers its customers several options to choose based on one’s convenience and need.
Online Process for Gas Booking
Customers can book their gas cylinder or a cylinder refill online. They need to simply log in to their HP Gas account using the credentials provided at the time of registration. Once logged in, they must select the “Book Your Cylinder” option. You will be redirected to a page where they can fill in the date for refill cylinder delivery. An acknowledgement is then provided along with a confirmation after the customer’s gas cylinder has been delivered.
Offline Process for Gas Booking
Via IVRS – for registered customers:
Via IVRS – for non-registered customers:
1. Can multiple HP gas connections be given to one household?
No, only one HP gas connection is allowed per household.
2. Can I get a PNG and LPG connection at the same time from HP gas?
Yes, you can have a PNG and LPG connection from HP gas. However, the charges will be applicable at the non-subsidised rate.
3. Is it mandatory to buy additional equipment like a hot plate from HP gas?
No, it is not mandatory to buy other equipment from HP gas. You can opt for any BIS certified seller for buying other equipment.
4. What can be done if there is a sudden gas leakage at night time or on a public holiday?
In case you witness a gas leakage at night time or on a public holiday, you can contact HP Gas Emergency Service Cell. Your refill cash memos will have the phone numbers of the Emergency Service Cell of HP Gas.
5. How do I get a replacement cylinder or regulator in case it is lost or defective?
If you wish to replace a cylinder or a regulator that is damaged or lost, you must submit an undertaking to the distributor in the format as provided in below link - http://www.hindustanpetroleum.com/documents/pdf/format.pdf
HP Gas is known for its innovative offers for LPG gas customers. They serve millions of households across India and offer the best service in the industry. HP Gas has strategically located refill plants and distribution network for faster service to end-users. The online steps for registration offered by HP Gas are user friendly and easy to follow.
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