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Indraprastha Gas, popularly known as IGL, was incorporated in the year 1998 and later took over the Delhi City Gas Distribution from GAIL (formerly known as Gas Authority of India Limited) in the year 1999. The company provides natural gas supply to the residents of Delhi for domestic, commercial and industrial purposes. GAIL and BPCL are the promoters of IGL and the ultimate goal of IGL is to provide natural gas to the capital region.
The company provides Piped Natural Gas (PNG) to domestic customers, Compressed Natural Gas (CNG) to commercial customers and R-LNG to the industrial sector.
About Indraprastha Gas
IGL was set up with a set of clear objectives that are the driving force for the organization. The objectives of IGL are mentioned below.
Customers will have to provide a set of basic KYC documents to complete the application process. Following are the documents that are to be submitted by the customers at the time of applying for a new connection.
The customers can apply for a new connection by calling the customer care of the company at the helpline number 1800 102 5109. The other way to apply for a new connection is to make an online application through the website of IGL (iglonline[dot]net)
After procuring the connection, the applicant will have to make a payment of Rs. 6,000 (Rs. 5,000 for installation + Rs. 1,000 for gas consumption) which is an interest free security deposit and is refundable at the time of cancellation of connection. The amount can be paid by cheque or demand draft issued in favour of Indraprastha Gas Limited.
The list of products offered by Indraprastha and their current prices are mentioned below.
PNG Prices (effective from 1st April 2020)
Rs. 28.55 (including VAT)
Noida, Greater Noida,and Ghaziabad
Rs. 28.60 (including VAT)
CNG Prices effective from 5th August 2020
Noida, Greater Noida and Ghaziabad
IGL facilitates easy transfer of connection or change in the name of the owner of the connection in the following format.
1. What are the available payment options for IGL connection?
The available online payment options for IGL connection are Net Banking, Credit Card, Debit Card, Wallet payment and auto debit from the account. The offline payment options are POS Payment facility at IGL Walk-In Centers, Prepaid Smart Card at CNG Stations, Cash payments at IDBI Bank Branches, NACH/ EBPP, Cheque of demand draft at assigned drop boxes.
2. What is the customer care number of IGL?
The customer care numbers of IGL are,
3. What is the billing cycle of IGL PNG connection?
The billing cycle of IGL PNG connection is 2 months.
4. Can a person have two connections in the same house?
Yes. A person can have two connections in the same house.
5. What is the time taken to credit the online payment made against the IGL PNG connection?
It takes 48 hours to credit the online payment made against the IGL PNG connection.
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