Indane Gas KYC Online – Complete eKYC Process 2026

What Is Indane Gas KYC?

Indane Gas KYC (Know Your Customer) is a verification process used to confirm the details of an LPG customer and their connection. It helps keep customer records accurate, particularly when personal or contact information needs to be updated.

Depending on the available service and your circumstances, KYC may be completed through an online e-KYC facility or with the help of an Indane distributor. You may need to provide relevant identity, address or connection details during the verification process.

Keeping these details current can reduce discrepancies in your LPG records and help you access applicable Indane services without unnecessary delays.

Why Is Indane KYC Important?

Completing KYC with correct information helps ensure that your Indane LPG connection is associated with the right customer details. It can also help minimise problems arising from outdated, incomplete or mismatched information.

Key benefits include:

• Confirms customer details – Helps verify the information associated with your LPG connection.
• Keeps records updated –Ensures important customer information remains current.
• Reduces information mismatches – Helps prevent issues caused by incorrect or outdated details.
• Supports LPG services – Makes it easier to access applicable services linked to your Indane connection.

Read Also: Indane Gas LPG ID: How to Find Your 17-Digit Consumer ID

Documents Required for Indane Gas KYC

The documents or information required may vary depending on the KYC method and the customer's circumstances. Generally, you may need:

• Aadhaar Card – May be required for Aadhaar-based e-KYC verification.
• LPG Consumer Number / Consumer ID – Helps identify your Indane LPG connection.
• Registered Mobile Number – May be needed for OTP or customer verification.
• Smartphone – Required for completing online e-KYC through the applicable mobile apps.
• Camera – Needed for face authentication during the e-KYC process, where applicable.
• Bank Account Details – May be required for applicable subsidy-related processes.

How to Complete Indane Gas KYC Online

Method 1: Indane Gas e-KYC Through the IndianOil ONE App

You can initiate Indane LPG e-KYC through the IndianOil ONE app. For Aadhaar face authentication, UIDAI states that the process uses the service provider's app along with the Aadhaar Face RD application.

Apps Required

• IndianOil ONE App – Use it to access LPG services and start the e-KYC process.
• Aadhaar Face RD App – Used for Aadhaar-based face authentication during verification.
• Install Both Apps – The IndianOil ONE app initiates the process, while Aadhaar Face RD supports the face-authentication step.

Steps to Complete Indane Gas e-KYC

1. Open the IndianOil ONE app on your Android or iOS device.
2. Sign Up using your registered mobile number or email address.
3. Link your LPG connection by entering the 16-digit LPG ID available on your cash memo or subscription voucher.
4. From the home screen, open My Profile.
5. Go to LPG Details > Indane Details and select Re-KYC.
6. Read the instructions and consent displayed on the screen before proceeding.
7. If your Aadhaar is biometrically locked, unlock Aadhaar biometrics first before continuing.
8. If prompted, use the mAadhaar app to unlock your biometrics through OTP verification.
9. Once the biometric verification is completed successfully, your e-KYC request can be processed.
10. Stuck at any point? Call the Oil Industry Helpline: 1800 2333 555 (Toll-free)

Method 2: Complete Indane Gas KYC Offline at the Distributor

If online KYC is not suitable or you need assistance, you can contact your Indane LPG distributor.

1. Visit the distributor with your LPG consumer number or ID.
2. Carry the identity and address documents required for your KYC.
3. Submit the KYC details or form as instructed.
4. Complete any verification requested by the distributor.
5. Keep the acknowledgement or reference details for future follow-up.

Note: The documents and verification method may vary depending on the service and customer requirements. Confirm the current requirements with your distributor before visiting.

Method 3: Indane Gas e-KYC Using the UMANG App

Follow these steps to submit your Indane LPG KYC through the UMANG app:

1. Open the UMANG app and sign in using your registered mobile number.
2. Search for LPG services and select Indane from the available LPG service providers.
3. Choose the KYC-related service and open the option to submit or update KYC details.
4. Enter your LPG consumer details as requested on the screen.
5. Upload the required KYC documents in the specified format.
6. Review the information carefully and submit the KYC request.
7. Save the acknowledgement or reference number to track the request, if provided.

Tip: UMANG supports Indane LPG services, including KYC detail uploads, but the availability of a particular service or its interface may vary.

Method 4: Complete KYC During Cylinder Delivery

Ask the Indane delivery personnel whether mobile biometric KYC is available during your next cylinder delivery. If the facility is offered in your area, you may be able to complete the required verification at your doorstep.

Indane Gas KYC Update: Last Date

The Indane Gas Aadhaar e-KYC deadline has been extended to August 23, 2026, giving customers with pending verification additional time to complete the process. The earlier deadline was August 16, 2026.

If your e-KYC is still pending, complete the verification through an available Indane/IndianOil channel or contact your LPG distributor for assistance. If you have already completed your e-KYC successfully, you generally do not need to submit it again.

• Previous deadline: August 16, 2026
• Extended deadline: August 23, 2026
• For: Customers with pending Aadhaar-based LPG e-KYC
• Action: Complete verification before the extended deadline

Note: The applicable KYC requirement and process may vary by customer. Check the latest information through official IndianOil/Indane channels before submitting your details.

How to Check Indane Gas KYC Status Online

After submitting your KYC, you can check whether the verification has been completed through the available IndianOil LPG services. The exact status options may vary depending on the platform and your connection.

1. Sign in to the IndianOil ONE app using your registered details.
2. Open your LPG account or profile and look for the relevant KYC or service-request information.
3. Check whether your KYC is shown as completed, pending or requiring further action, if a status is displayed.
4. If the status remains pending, allow time for verification and check again.
5. If you cannot find the status or need clarification, contact your Indane distributor with your LPG Consumer ID and any acknowledgement details.

Tip: Keep your Consumer ID and KYC submission reference number handy when following up on a pending verification.

Conclusion

Completing Indane Gas KYC helps keep your LPG connection details accurate and updated. Depending on your eligibility and the available service, you can complete the verification through the IndianOil ONE app, UMANG, your Indane distributor or an available doorstep facility. Keep the required details ready and use official Indane or IndianOil channels to complete the process securely.

Frequently Asked Questions

Disclaimer: The information on this page is provided for informational purposes only and may change over time. While we strive for accuracy, we do not guarantee the completeness or reliability of the information. Please verify details with the official source before making any decisions or taking action.