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Introduction

Bharatgas is one of the leading names in the market for the supply of LPG gas cylinders in our country. Bharatgas is a subsidiary of Bharat Petroleum Corporation Limited (BPCL) and is a Government run organization. The company has a huge customer base of over 42 million customers who are catered by a network of over 3300 distributors. Out of these distributors, Bharatgas has devoted at least 1500 distributors specifically for the rural areas.

Bharatgas provides LPG (Liquified Petroleum Gas) not only to the domestic households but also to the commercial and industrial units. Customers can book a LPG cylinder ranging from 5 kg to a huge 422 kg Hippo which is used for industrial purposes. Bharatgas facilitates easy booking and tracking of the cylinders through online or traditional offline modes.

If you’re looking how to check the status of your Bharatgas booking, you have come to the right place. In this article, we show how customers can check their booking status online as well as offline.

Documents Required for a New Bharatgas Connection

The various documents that are needed for a new connection of Bharatgas are basic KYC documents that may be needed by any bank or financial institution. These documents are required to validate the identity and the address of the applicant in order to authenticate the connection request and process it further.

These documents have to be part of every application made whether online or offline. The offline documents have to be uploaded or attached along with the application either in the JPG format or in the PDF format. Another key point to remember is that these files to be attached cannot be over 500KB in size.

The list of documents needed is mentioned below.

  • Identity Proof of the applicant (Aadhaar Card, Driving License, PAN Card, Passport)
  • Address Proof of the applicant (Aadhaar Card, PAN Card, Passport, Ration Card)
  • Latest Passport size photograph of the applicant.

Ways to Book Bharatgas Connection

Bharatgas makes it easy for customers to book a new connection. Customers have the following options to apply for a connection:

  • By physically visiting the office or showroom of the nearest local distributor or agency (i.e. offline application)
  • By making an online application for a new connection

The online application facility of Bharatgas ensures that customers can apply for a new connection from the comfort of their homes at their convenience without facing the hassles involved in making an offline application. Customers can further choose any of the available options for making an online application:

  • Application through website
  • Application by sending an SMS
  • Application through IVRS
  • Application through Mobile application

The other facilities available to the consumers through the online modes are sending their feedback, lodging a complaint, tracking the cylinder, checking the status of the booking, booking a refill, etc.

Ways to Check the Booking Status of Bharatgas Cylinder

Checking the status through Website

Customers can easily check the status of their booking by visiting the website of Bharatgas. The prerequisite for an online application is to register with Bharatgas. The customer will have to provide the basic details like name, address, mobile number etc., as part of the registration process. The user will get an OTP on his/her mobile number which will have to be submitted to verify and authenticate the registration.

After registering, the customer will then have to use the username and password generated to login to the account and book a refill or a new cylinder as the case may be. The customer can then check the booking status by selecting the tab for the same from the available options.

Checking the booking status through SMS

The SMS facility also requires customers to first register for such service and then they can book a new connection or a refill or even check the booking status. Customers are required to register for the SMS service by sending an SMS for the same in the prescribed format.

Following are the details pertaining to the format and the number on which it is to be sent.

Registration for SMS Service: Send REG Space DistributorSAPCode space ConsumerNumber

An SMS in the above format has to be sent to 57333 which is available all over India. In case of Vodafone, Idea, Airtel, MTNL and TATA users, the SMS is to be sent to 52725. Customers can then book a refill by sending an SMS LPG to 7718012345 or 7715012345. Consumers will get a confirmation of the refill booked along with a booking reference number which can be used for tracking the cylinder as well as a confirmation SMS at the time of delivery.

Checking the booking status through IVRS facility

The IVRS facility is available 24x7 throughout the year for all the consumers across the country. The toll free number of Bharatgas which can be used for booking a refill is 1800 22 4344. The other numbers available throughout the year for this IVRS facility is 7718012345 / 7715012345. Customers will first have to register for this service by downloading the form available for the same online through the following link:

my[dot]ebharatgas[dot]com bharatgas BookCylinder IVRS

Consumers have the option to choose the medium of communication for the IVRS facility which is available in the local language or Hindi or English. After connecting to the IVRS facility and selecting the preferred language, the consumers have to simply follow the instructions prompted by the IVRS facility and book a refill.

The consumers will get an SMS to their registered mobile number confirming the booking and they can check the status of the same through the reference number provided along with it.

Checking the booking status through Mobile Application

To be in line with the latest technologies and provide ease of booking and tracking to the consumers, Bharatgas has launched its mobile application ‘Bharatgas’. This application can be used for multiple functions besides basic booking and tracking facilities like giving feedback, lodging a complaint against the distributor, locating the nearest distributor, making payments, checking the history of transactions over a period of time, etc.

The consumer will have to register his/her mobile number and consumer number in the mobile application to proceed with the various functions. The consumers will have to provide basic details like name, address, mobile number. After this, the customer will receive an OTP on the mobile number which has to be submitted for authenticating the registration.

After completing the registration process, the consumers can easily book a new connection or a refill. The booking can be checked easily by simply tracking the same with the help of the reference number provided along with the booking confirmation.

Checking the booking status with the distributor

One of the easiest ways to check the booking status of the new connection or a refill is to contact the local distributor and check with them. The distributor can provide the status of the booking against the reference number provided or by providing the consumer number.

FAQs on Bharatgas Booking Status

1. What is the toll free number of Bharatgas?

The toll free number for Bharatgas is 1800 22 4344.

2. What is the number on which an SMS has to be sent for checking the booking status?

To check the booking status via SMS, customers have to send an SMS to 57333 (available all over India) or 52725 for Vodafone, Airtel, MTNL, Idea or TATA users.

3. Is there a mobile application for Bharatgas?

Yes. Bharatgas has mobile application ‘Bharatgas’ for android users and iphone users. The consumers can download the same from either Google Playstore or Apple Store.

4. What are the documents needed for applying a new connection for Bharatgas?

The documents needed to apply for a new connection of Bharatgas are,

  • Proof of identity
  • Proof of address
  • Latest Passport size photograph of the applicant.

5. Is the IVRS facility available throughout the year?

Yes. Customers can avail the IVRS facility of Bharatgas throughout the year 24x7 on the following numbers - 7718012345 / 7715012345.

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