Lost Aadhaar Card - How to Get a New One

How to Get Your Aadhaar Card Using the UIDAI Self-Service Portal?

Here is a step by step guide to retrieve your Aadhaar card using the Self-Service Portal:

Step 1: Go to the UIDAI self-service website at https://ssup.uidai.gov.in/web/guest/ssup-home and click on the "Retrieve Lost or Forgotten UID/EID" button.

Step 2: Choose the relevant option (Aadhaar number or enrolment number) that you want to retrieve

Step 3: Key in your full name, registered email address, and registered mobile number.

Step 4: Type the security code shown on the screen and click “Get One Time Password”

Step 5: Enter the OTP obtained on your registered mobile number or email address.

Step 6: After the OTP verification, the Aadhaar number or enrolment number will be sent to your registered mobile number or email address.

Step 7: Go to the UIDAI self-service portal again and click “Download Aadhaar”.

Step 8: Type in your Aadhaar number or enrolment number, name, pin code, and captcha code.

Step 9: Click the “Get One Time Password” button and enter the OTP received on your registered mobile number or email

Step 10: Post OTP verification, you can download a copy of your Aadhaar card.

How To Get Your Aadhaar Card Using UIDAI Helpline?

You can also retrieve your Aadhaar card by calling the helpline - 1800-180-1947 (Toll-Free number) or 011-1947 (Local). The helpline is available 7 days a week from 7:00 AM to 10:00 PM.

Step 1: Call the UIDAI helpline number (1800-180-1947 - Toll-Free or 011-1947 -Local)

Step 2: Follow the IVR instructions and choose the relevant option to recover your Aadhaar card.

Step 3: Give your name, date of birth, and other necessary details.

Step 4: After verification of your details, you will receive your Aadhaar number or enrolment number on your registered mobile number.

Step 5: Visit the UIDAI self-service portal or an Aadhaar enrolment centre to download a copy of your Aadhaar card.

How to Get Your Aadhaar Card at Aadhaar Enrolment Centre?

You can visit an Aadhaar enrolment centre and apply for a duplicate Aadhaar card. Here are the steps to get your card at the Aadhaar enrolment centre.

Step 1: Go to the nearest centre for Aadhaar enrolment.

Step 2: Fill in the Aadhaar Correction Form and submit your original Aadhaar card (If you have it), a copy of your ID proof, and your biometrics (Fingerprints and Iris scan).

Step 3: Pay the fee (If it is applicable) and submit the form.

Step 4: You will obtain an acknowledgement slip with your enrolment number.

How to Get A Duplicate Aadhaar PVC Card Online?

Step 1: Visit the official UIDAI portal and click on ‘Order Aadhaar PVC Card’ listed under the Get Aadhaar section.

Step 2: Enter your 12-digit Aadhaar number or 28-digit EID along with the security code.

Step 3:

b. If your mobile number is already registered with your Aadhaar, you can also log in to myAadhaar (myaadhaar.uidai.gov.in) and request a PVC card.

Step 4: Click on ‘Send OTP’.

Step 5: Your OTP will be sent to the option as chosen in the previous step. Enter the OTP for verification and click ‘Submit’.

Step 6: You can now have a preliminary view of the Aadhaar card particulars (Possible if your mobile number is registered with Aadhaar).

Step 7: You can make the payment using either netbanking, debit card, or credit card.

Step 8: After the payment is successful, you can download the payment slip

As per the UIDAI website, after you submit the request for an Aadhaar PVC card, the UIDAI will deliver the card to the post office within 5 working days (The date of request is not included). The PVC card will then be sent to your address of residence through a speed post.

What are the Benefits of Enrolling For An Aadhaar Card?

• Access to subsidies: To get subsidies for products like LPG gas cylinders, kerosene, sugar, rice, and pulses, you will have to provide the details of the bank account linked to your Aadhaar card. The amount of subsidy is directly credited to your bank account.
• Access to Digilocker: DigiLocker, launched by the government in 2015, provides 1 GB of electronic storage space to the residents of India to store personal documents like degrees from universities, URLs of e-documents issued by government departments, PAN/Voter ID cards, etc. The storage space is linked to the UIDAI number i.e. Aadhaar card of the applicant.
• Passport in 10 Days: An individual having an Aadhaar card can obtain a passport just in 10 days.
• Serves as ID/Address Proof for New Bank Account: The Aadhaar card is proclaimed as an officially valid identity proof document for opening a new bank account in India. E-KYC can also be done by enabling the UIDAI to provide biometric authentication at the branch of the bank.
• To Avail Central Government Scholarships: The Human Resource Development Ministry (HRD) has made it mandatory for students to submit an Aadhaar card or to have enrolled for an Aadhaar card to be eligible for benefits under the Central Sector Scholarship Scheme.
• To Apply for the NEET Entrance Exam: Those who are registering for the NEET entrance exam should provide their UID number.
• Necessary for EPFO: The Employees’ Provident Fund Organisation (EPFO) has made it essential for all pensioners and members contributing to the provident fund to furnish their Aadhaar cards.

How to Get a Lost Aadhar Card without a Mobile Number?

If you've lost your Aadhar card and don't have access to the mobile number linked to it, there are still steps you can take to retrieve it. Here's a guide on how to do it:

Visit the Aadhar Enrolment Center - Locate the nearest Aadhar Enrolment Center in your area. You can find one using the UIDAI website or by asking locally. Visit the center in person.

Fill out the Aadhar Update Form - At the center, you will be provided with an Aadhar Update Form. Fill it out with accurate information. Make sure to provide an alternative mobile number for communication.

Submit Supporting Documents - Along with the form, you'll need to submit supporting documents such as a proof of identity and proof of address. These could include your passport, PAN card, driver's license, or any other government-issued ID.

Biometric Verification - You will undergo biometric verification at the center. This involves fingerprint scanning and iris authentication.

Update Request Acceptance - Once your request for a new Aadhar card is accepted, you will receive an acknowledgment slip. Keep this slip safe as it contains your update request number.

Check Status Online - You can track the status of your Aadhar update request online through the UIDAI website. Use the update request number provided on your acknowledgment slip to do so.

Receive New Aadhar Card - Once your request is processed and verified, you will receive your new Aadhar card by post at the address provided in your application.

FAQs on Aadhar Card Lost: