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Union Bank of India FASTag Introduction

FASTag program is part of the National Electronic Toll Collection(NETC) initiative rolled out by the National Payments Corporation of India (NPCI), under the guidelines of National Highways Authority of India (NHAI) and the Indian Highways Management Company Ltd (IHMCL).

FASTags were introduced with the objective of doing away with those long queues at toll plazas. FASTag is enabled by Radio Frequency Identification (RFID), which has to be affixed to the windscreen of your car, allows for electronic toll deduction from a prepaid wallet and lets you cruise through the toll gates. You do not have to wait to make a cash transaction at the toll plaza, thus, removing the hassle of carrying cash for toll payments.

These FASTags can be pre-loaded with money and used to pay for your vehicle toll payments electronically. When the vehicle passes through the toll gate, the RFID reader at the toll plaza receives information about the vehicle and the toll amount is deducted automatically from the FASTag wallet, thus saving valuable time & money for the users.

FASTag is currently accepted at 460+ Electronic Toll Plaza across National Highways. Users can make use of the demarcated ETC FASTag lanes at the toll plaza and get the toll fee directly deducted from their FASTag wallet. This has saved an enormous amount of time and fuel to all its users. They also need not worry about carrying cash for the toll payments. The NETC system is inter-operable and the same FASTag can be used across all toll plazas under the National Electronic Toll Collection (NETC) program. Planning is underway to include more toll plazas under the ambit of FASTag.

Features & Benefits of Union Bank of India FASTag

Union Bank Of India Fastag

Union Bank of India FASTag program is part of National Electronic Toll Collection (NETC) initiative rolled out by NPCI under the aegis of NHAI and IHMCL. It is being hailed as the perfect solution for a hassle free trip on national highways.

Union Bank of India is a designated bank authorized to issue FASTags to applicants. It offers a number of benefits to its FASTag customers:

  • Cashless Payments: One of the best advantages of FASTag is the electronic payment method removing the need to carry cash and tendering exact change at the toll booths. The transaction will be cashless and money will be automatically debited from your FASTag wallets enabling you to save a lot of time and fuel.
  • Instant transaction alerts through SMS: Whenever a transaction is carried out at any toll plaza, you will receive SMS alerts on your registered mobile numbers. You will also receive alerts for low balance in your FASTag wallet enabling you to keep track of your account balance.
  • Online Recharge: Users can conveniently recharge their tag account online or at any of the POS points at toll plazas. They can use credit card, debit card, Netbanking or UPI apps to make payments.
  • Faster movement on highway: When your vehicle approaches the toll plaza, the tag reader installed in the toll gates reads your FASTag and automatically deducts the corresponding toll charges from your tag wallet. This greatly reduces the waiting time in every toll plaza.
  • Web portal for tag holders: FASTag users can create an account on the online portal to manage their tag account without any hassles. They can check various things like tag balance, transactions and account information on this online portal.
  • Cashback offer: Users can get a cashback of 2.5% on all toll payments using FASTag up to March 31, 2020

How can I buy Union Bank of India FASTag?

Customers can approach their nearest branch of Union Bank of India to register for a FASTag. You may also visit the Union Bank of India website to apply for FASTag.

Home Digital Banking NETC (Issuer) 

You can reach out to Union Bank of India Customer Care number for further details – 18002586400

What are the documents needed to apply for FASTag?

Applicants have to submit the duly filled in application form along with the following documents. Please remember to carry original as well as copy of your KYC document. Following documents are required for applying for a FASTag.

  • Registration Certificate (RC) of the vehicle.
  • Passport size photograph of the vehicle owner
  • KYC documents as per the category of the vehicle owner
  • ID Proof and Address Proof from the list mentioned & 1 passport size photograph

1. Sole Proprietorship:

  • Entity proof – Shop Establishment Certificate / GSTN Certificate / Electricity Bill/any other proof acceptable to bank
  • ISA (Identity, Signature & Address) of Proprietor – Aadhaar (not mandatory) & Pan Card
  • GST Registration Certificate required as per limit set by the GOI

2. Partnership:

  • Partnership Deed
  • PAN Card (Mandatory)
  • List of Partners along with capital/profit percentage (to be signed by all partners)
  • ISA of all the partners
  • GST Registration Certificate

3. Limited Liability Partnerships

  • LLP Agreement
  • Certificate of Incorporation issued by the Registrar of Cos
  • PAN Card
  • ISA of Designated partners
  • GST Registration Certificate

4. Private / Public Limited Companies

  • Certificate of Incorporation/Registration Certificate of the Firm
  • Certificate of commencement of business (only for limited Companies incorporated under Companies Act 1956)
  • Updated Memorandum & Articles of Association
  • PAN Card
  • List of Directors
  • Board Resolution for Authorized Signatory
  • GST Registration Certificate

What are the fees & charges for Union Bank of India FASTag?

You have to pay a one-time fee of Rs.100 (inclusive of taxes) to register for the tag. The other charges associated with Union Bank of India FASTag are given below:

Vehicle ClassDescriptionTag ColorTag Security DepositMin. First Time Load

4

Car / Jeep / Van

Violet

200

200

4

Tata Ace and Similar mini Light Commercial Vehicle

Violet

200

200

5

Light Commercial vehicle 2-axle

Orange

300

300

6

Bus 3-axle

Yellow

700

500

6

Truck 3-axle

Yellow

700

500

7

Bus 2-axle / Mini-Bus

Green

400

300

7

Truck 2-axle

Green

400

300

12

Tractor / Tractor with trailer

Pink

500

400

12

Truck 4-axle

Pink

1000

600

12

Truck 5-axle

Pink

1000

600

12

Truck 6-axle

Pink

1000

600

15

Truck 7-axle and above

Blue

1000

600

16

Earth Moving / Heavy Construction Machinery

Black

1000

1000

How to recharge Union Bank of India FASTag?

Once your FASTag has been generated, you can login to your FASTag account by visiting the Union Bank of India FASTag URL and entering the User ID and Password sent to your registered mobile number. Whenever you want to recharge your FASTag wallet, you can do so with the help of a debit card, credit card, Netbanking and UPI.

Follow the steps to Recharge through the Union Bank of India FASTag Portal.

  • Login to your Union Bank of India FASTag account using your User ID and Password.
  • Go to “Reload”. 
  • Enter the amount to be recharged in the “Enter Reload Amount” field.
  • Then click on “Submit” and select the payment mode by which you want to recharge your FASTag account.
  • Then click on “Make Payment” and enter your banking credentials.
  • After the payment is completed, your FASTag wallet is loaded with the amount and you receive an SMS for confirmation.

Union Bank of India FASTag FAQs:

1. Is FASTag compulsory for all vehicles?

Currently, FASTag is mandatory for all vehicles using National Highway Toll Plazas.

2. Is there any incentive/discount on Toll payments using FASTag?

Yes, a cashback of 2.5% can be availed on all Toll payments using FASTag in FY 2019-20.

3. On which highways/roads can FASTag be used?

FASTag is presently operating at 400+ toll plazas across National Highways across India. Additional toll plazas will be brought under the FASTag program in the future. Please check the list of active toll plazas under the ETC program on their official page.

4. How is FASTag used for toll payment?

FASTag uses Radio Frequency Identification (RFID) technology to provide contact-less toll collection system at all National Toll Plazas. When the vehicle passes through the toll gate, the RFID reader at the toll plaza receives information about the vehicle and the toll amount is deducted automatically from the FASTag wallet, thus saving valuable time & money for the users.

5. What if I relocate to another city?

FASTag is inter operable and will work on all enabled toll plazas. In case of change in city or address, you can inform the Issuer Agency/Bank.

6. I have two vehicles; can I use the same FASTag for both vehicles?

No, you will need to take two separate FASTags for each vehicle.

7. What do I have to do if I lose my RFID Tag? What will happen to the account balance?

In case you have lost your FASTag, you have to call the Union Bank of India customer care number immediately to block your FASTag. Once a new tag is issued, the balance will be transferred to this new tag.

8. How would I know that the correct user fee has been deducted from my FASTag account?

You will receive an SMS alert in your registered phone number each time a balance is deducted from your FASTag account.

9. Will I get any concessions given to local vehicles if I reside within 10 Km of a toll plaza?

You can take the FASTag and submit the proof of your stay within the 10 Km of your toll plaza. Once verified you will get the concessions.

10. What is the validity of the FASTag?

The FASTag validity is for 5 years. Once you have purchased it, you just have to recharge or top up FASTag as per your requirement. You can do this online through credit or debit card, Netbanking or UPI Apps.

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