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Union Bank of India 24*7 customer care toll-free number for all general enquiries is 1800 22 2244 / 1800 208 2244 .
Union Bank of India is one of India’s oldest banks established during the British era. Even though the bank carries a legacy, it has kept in par with the new technology and services offered like every other Bank. Union Bank of India is a 100% computerised and has a present team of over 36,000 members.
The Union Bank of India customer service places their customers’ needs above all and adhere to values that make the bank a caring organisation which in turn results in forming a stronger relationship with its customers. The Union Bank of India offers multitude of services such as personal banking, mutual funds, corporate banking, wealth management, personal loans, home loans, car loans, etc.
If the customer has a query or a complaint with regard to the car loan, he/she can contact the Union Bank of India car loan customer care by different modes of communication.
About Union Bank of India Car Loan Customer Care
Union Bank of India has a 24×7 Customer Care toll-free number and its customers, as well as non-customers, can call 1800 22 2244 if they have a query, clarification or complaint with regards to their Union Bank of India car loan. The customers can also call on 1800 208 2244 in case they are unable to get through the above number.
The customer service team offers service to customers in 9 different languages.
Customers who have enrolled in the Pradhan Mantri Jan Dhan Yojana (PMJDY) Scheme have a separate toll-free number in case they have any queries or complaints with regards to the Union Bank of India’s car loan – they can contact the customer care service on 1800 22 22 43 and get a solution to their problems instantly.
The bank also has a dedicated number for NRIs (Non-Resident Indians) – the customers living abroad can contact +918025302510 and speak to the customer care service agents of Union Bank of India.
If by any chance, the customer is unable to get through any of the above numbers, they can contact 080-25300175. This call will be chargeable as per the standard call rates for mobile/landline tariff.
The customer can also e-mail their queries, complaints, feedback, and suggestions at customercare.unionbankofindia[at]com and get their issues resolved through email.
Union Bank of India is headquartered in Mumbai. Hence, the customer will need to contact the head office to get their queries or complaints resolved. The address of the central office is:
Union Bank Bhavan, 239,
Vidhan Bhavan Marg,
Nariman Point, Mumbai,
Maharashtra, India- 400 021
The Union Bank of India has a grievance redressal policy as per the following principles:
The Union Bank of India has a certain framework of rules and regulations while dealing with customer grievances.
The first step for the customer is to log on to the website and file the complaint and put forth their grievances in front of Union Bank by filling the form. There are two forms – one for existing customers and the other one for non-customers. This is one of the quickest methods to solve the issue.
When the customer receives a grievance ID and password once they have filed the complaint. With the help of this ID and password, the customer can visit the official website of the bank and track the status of his complaint.
If the customer is unhappy with the response received from the customer service agent, they can contact the Nodal Officer of Union Bank on the below address or number:
Union Bank Bhavan,
239, Vidhan Bhavan Marg,
Telephone Number: (022) 22892000
Principal Nodal Officer:
Union Bank of India CPPC,
Union Bhavan CPPC 12th Floor 239 Vidhan Bhavan Marg,
Nariman Point, Mumbai-200049
Telephone Number: (022) 22020242
If the customer is still not satisfied with the response, they can contact the Chief Grievance Officer on the below address and number:
Personal Banking & Operations Department
Union Bank Bhavan 239,
Mumbai 400 021
Telephone Number: 022-22896684
Fax Number: (022) 22021924
Hypothecation of vehicle purchased out of Bank's finance
Bank's lien to be noted with the Raod Transport authorities.
Union Bank of India was established in 1919 in the city of Mumbai. The Bank has played a very important role in the economic growth of India and has contributed in the different sectors of economy such as trading, agriculture, infrastructure, exports and industries. The Bank’s resources are gained through current, savings and term deposits and through re-finance and borrowings from abroad. Union Bank of India has a clientele base of over 5.7 crores.
The Bank has been up to date with technology. Union Bank of India has 100% of its branches computerised and 100% of the business is under the Core Banking Solution making it a leader among its peers in infusion of technology.
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