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Union Bank of India Car Loan Customer Care

Union Bank of India 24*7 customer care toll-free number for all general enquiries is 1800 22 2244 / 1800 208 2244 .

Union Bank of India is one of India’s oldest banks established during the British era. Even though the bank carries a legacy, it has kept in par with the new technology and services offered like every other Bank. Union Bank of India is a 100% computerised and has a present team of over 36,000 members.

The Union Bank of India customer service places their customers’ needs above all and adhere to values that make the bank a caring organisation which in turn results in forming a stronger relationship with its customers. The Union Bank of India offers multitude of services such as personal banking, mutual funds, corporate banking, wealth management, personal loans, home loans, car loans, etc.

If the customer has a query or a complaint with regard to the car loan, he/she can contact the Union Bank of India car loan customer care by different modes of communication.

Union Bank of India Car Loan Customer Care Number
Union Bank of India 24X7 Car Loan Customer Care Number

Union Bank of India 24*7 Customer Care Numbers

Union Bank Of India Car Loan Customer Care

Union Bank of India has a 24×7 Customer Care toll-free number and its customers, as well as non-customers, can call 1800 22 2244 if they have a query, clarification or complaint with regards to their Union Bank of India car loan. The customers can also call on 1800 208 2244 in case they are unable to get through the above number.

The customer service team offers service to customers in 9 different languages.

Customers who have enrolled in the Pradhan Mantri Jan Dhan Yojana (PMJDY) Scheme have a separate toll-free number in case they have any queries or complaints with regards to the Union Bank of India’s car loan – they can contact the customer care service on 1800 22 22 43 and get a solution to their problems instantly.

The bank also has a dedicated number for NRIs (Non-Resident Indians) – the customers living abroad can contact +918025302510 and speak to the customer care service agents of Union Bank of India.

If by any chance, the customer is unable to get through any of the above numbers, they can contact 080-25300175. This call will be chargeable as per the standard call rates for mobile/landline tariff.

Union Bank of India 24*7 Car Loan Customer Care Email Address

The customer can also e-mail their queries, complaints, feedback, and suggestions at customercare.unionbankofindia[at]com and get their issues resolved through email.

Union Bank of India Car Loan Customer Care Mail Address

Union Bank of India is headquartered in Mumbai. Hence, the customer will need to contact the head office to get their queries or complaints resolved. The address of the central office is:

Union Bank Bhavan, 239,

Vidhan Bhavan Marg,

Nariman Point, Mumbai,

Maharashtra, India- 400 021

Grievance Redressal Procedure in Union Bank of India

The Union Bank of India has a grievance redressal policy as per the following principles:

  • Customers must be treated fairly at all times.
  • The queries or complaints raised by the customer must be dealt within a certain frame of time and courteously.
  • Customers must be fully informed about the procedure if they want to escalate the query to the higher authority if not satisfied with the response of the customer service agent.
  • The Bank must treat all the complaints efficiently and fairly or they could damage the Bank's reputation.

The Union Bank of India has a certain framework of rules and regulations while dealing with customer grievances.

The first step for the customer is to log on to the website and file the complaint and put forth their grievances in front of Union Bank by filling the form. There are two forms – one for existing customers and the other one for non-customers. This is one of the quickest methods to solve the issue.

When the customer receives a grievance ID and password once they have filed the complaint. With the help of this ID and password, the customer can visit the official website of the bank and track the status of his complaint.

If the customer is unhappy with the response received from the customer service agent, they can contact the Nodal Officer of Union Bank on the below address or number:

Union Bank Bhavan,

239, Vidhan Bhavan Marg,

Nariman Point,

Mumbai-400021,

Maharashtra, India

Telephone Number: (022) 22892000

Principal Nodal Officer:

Chief Manager,

Union Bank of India CPPC,

Union Bhavan CPPC 12th Floor 239 Vidhan Bhavan Marg,

Nariman Point, Mumbai-200049

Telephone Number: (022) 22020242

If the customer is still not satisfied with the response, they can contact the Chief Grievance Officer on the below address and number:

Personal Banking & Operations Department

Union Bank Bhavan 239,

Vidhan Bhavan Marg,

Nariman Point,

Mumbai 400 021

Telephone Number: 022-22896684

Fax Number: (022) 22021924

Email: cgo.unionbankofindia[dot]com

Union Bank of India Car Loan Features and Eligibility

PurposeTo purchase a new or old (up to 3 years) four-wheeler on a special scheme
EligibilityA person has to meet the following criteria to avail the loan:
  • Resident Indian citizen and Non-Resident Indians (NRIs) holding valid license.
  • Minimum age - 18 years
  • Maximum age - 70 years.
  • Individual, either singly or jointly with other family members viz. father, mother, son, spouse or daughter as co-applicants.
  • Companies or firms for purchase of vehicle for usage by their Directors or employees
RepaymentMaximum repayment tenure
  • New car – 7 years
  • Old car (not older than 3 years) – 5 years
Security

Hypothecation of vehicle purchased out of Bank's finance

Bank's lien to be noted with the Raod Transport authorities.

Guarantee
  • Guarantee of the spouse is required.
  • In case borrower is unmarried, third party guarantee of sufficient means.
  • In case of NRIs guarantee of one/two local resident Indian of sufficient means is required.
  • In case of companies guarantee of one promoter/director is required.

About Union Bank of India

Union Bank of India was established in 1919 in the city of Mumbai. The Bank has played a very important role in the economic growth of India and has contributed in the different sectors of economy such as trading, agriculture, infrastructure, exports and industries. The Bank’s resources are gained through current, savings and term deposits and through re-finance and borrowings from abroad. Union Bank of India has a clientele base of over 5.7 crores.

The Bank has been up to date with technology. Union Bank of India has 100% of its branches computerised and 100% of the business is under the Core Banking Solution making it a leader among its peers in infusion of technology.

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