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UCO Bank Car Loan Customer Care

UCO Bank 24*7 customer care toll-free number for all general enquiries is 1800 274 0123 .

UCO Bank believes that their business growth is completely proportionate to the satisfaction of the customers with what the bank offers them. UCO Bank believes in transparency of communication and highlights all the salient features of the schemes that are marketed by them.

While the commemorating the 50th Year of Independence of India, the Bank released a booklet entitled "Our Commitment to Customers" incorporating the Citizens’ Charter on services provided by the bank. To serve customers better, UCO Bank has also extended its business hours for public transaction at the branches on all week days.

UCO Bank Car Loan Customer Care Number
UCO Bank 24X7 Car Loan Customer Care Number

UCO Bank Car Loan Customer Care Numbers and Email IDs

Uco Bank Car Loan Customer Care

UCO Bank understands that understanding the various aspects of a car loan can be difficult for a layman to understand. Hence, they have set up a dedicated customer service to address all car loan queries that the customer might need clarification on. This customer service number is available and working 24*7 from anywhere in India through all major mobile networks.

The toll free number is 1800 274 0123 for any queries, clarifications or complaints with regards to the UCO Bank car loan. Another option for the customer is to email UCO Bank on customercare.calcutta[at]ucobank[dot]co[dot]in, in case he is unable to access the phone line.

The customers in India can also get in touch with the officials at UCO Bank in their city for all car loan related grievance redressal.

Here are the details of the UCO Bank Circle Office across India:

CircleContactEmail ID
Bhubhaneshwar

Tel: 0674 - 2392553 / 2533899

Fax: 0674 - 2532890

fgm.orissa[at]ucobank[dot]co[dot]in / fgmoffice.bbsr[at]ucobank[dot]co[dot]in
Chandigarh

Tel: 0172 - 2701821 / 5037300

Fax: 0172 - 2701921

fgm.chng[at]ucobank[dot]co[dot]in
Chennai

Tel: 044 - 43405548 / 43405549

Fax: 044 - 43405571

fgm.chennai[at]ucobank[dot]co[dot]in
Kolkata

Tel: 033 - 44559130 / 44559102

Fax: 033 - 44559132

fgm.calcutta1[at]ucobank[dot]co[dot]in
LucknowTel: 0522 - 4064358/2626365fgm.lucknow[at]ucobank[dot]co[dot]in
Mumbai

Tel: 022 - 22023590 / 40544444

Fax: 022 - 22023589

fgm.mumbai[at]ucobank[dot]co[dot]in
New Delhi

Tel: 011 - 23716206 / 23710360

Fax: 011 - 23327053

fgmoffice.newdelhi[at]ucobank[dot]co[dot]in
North East

Tel: 0361 - 2660531 / 2662303

Fax: 0361 - 2662301

circleoffice.guwahati[at]ucobank[dot]co[dot]in

UCO Bank Zonal Office Customer Care Details:

CityContactEmail Address
Agartala

Tel: 0381 - 2384163

Fax: 0381-238 0228

zo.agartala[at]ucobank[dot]co[dot]in
Ahmedabad

Tel: 079- 40176904/40176914

Fax: 079 - 26579450

zo.ahmedabad[at]ucobank[dot]co[dot]in
Ajmer

Tel: 0145 - 2622660

Fax: 0145 - 2429552

zo.ajmer[at]ucobank[dot]co[dot]in
BalasoreTel: NAzo.balasore[at]ucobank[dot]co[dot]in
Bangalore

Tel: 080-43472702

Fax: 080-43472777

zo.blr[at]ucobank[dot]co[dot]in
Begusarai

Tel: 06243 - 221722

Fax: 06243 - 220495

zo.begusarai[at]ucobank[dot]co[dot]in
Bhagalpur

Tel: 0641 - 2301755 Mob: 9430427497

Fax: 0641 - 2301758

zo.bhagalpur[at]ucobank[dot]co[dot]in
Bhopal

Tel: 0755-4046002

Fax: 0755-4046010

zo.bhopal[at]ucobank[dot]co[dot]in
Bhubhaneshwar

Tel: 0674 - 2533626

Fax: 0674-2531448

zo.bbsr[at]ucobank[dot]co[dot]in
Burdwan

Tel: 0342-2647979

Fax: 0342-2647979

zo.burdwan[at]ucobank[dot]co[dot]in
Chandigarh

Tel: 0172-5037356

zo.chng[at]ucobank[dot]co[dot]in
Chennai

Tel: 044-43405522

Fax: 044-43405575

zo.chennai[at]ucobank[dot]co[dot]in
Coimbatore

Tel: 0422-4509922

Fax No. 0422 - 4509988

zo.coimbatore[at]ucobank[dot]co[dot]in
Dehradun

Tel: 0135 - 6510211

Fax No. 0135 - 2650775

zo.dehradun[at]ucobank[dot]co[dot]in
Dharamshala

Tel: 01892-223877

Fax: 01892-222104

zo.drmshala[at]ucobank[dot]co[dot]in
Ernakulum

Tel: 0484-2356641

Fax No: 0484-2356644

zo.tvpuram[at]ucobank[dot]co[dot]in
Guwahati

Tel: 0361-2665750

zo.guwahati[at]ucobank[dot]co[dot]in
Harayana

Tel: 0184-4020152 - 64

Fax: 0172-5037357

zo.haryana[at]ucobank[dot]co[dot]in
Hooghly

Tel: 2664 0186

Fax: 2664 0185

zo.hooghly[at]ucobank[dot]co[dot]in
Hyderabad

Tel: 040 - 23322596/598

Fax No. 040 - 23305555

zo.hydb[at]ucobank[dot]co[dot]in
Indore

Tel: 0731-2438303

Fax: 0731- 2438304

zo.indore[at]ucobank[dot]co[dot]in
Jaipur

Tel: 0141-2225672

Fax: 0141-2226163

zo.jaipur[at]ucobank[dot]co[dot]in
Jalandhar

Tel: 0181-2225096

Fax: 0181-5064061

zo.jlndhar[at]ucobank[dot]co[dot]in
Jodhpur

Tel: 0291-2633723

Fax: 0291-2753039

zo.jodhpur[at]ucobank[dot]co[dot]in
Jorhat

Tel: 0376-2309222

Fax: 0376-2321130 / 2309671

zo.jorhat[at]ucobank[dot]co[dot]in
Kanpur

Tel: 0512-2302706

Fax: 0376-2321130/2309671

zo.kanpur[at]ucobank[dot]co[dot]in
Kolkata

Tel: 033-44558302 / 44558355

Fax: 033-44558399

zo.calcutta[at]ucobank[dot]co[dot]in
Lucknow

Tel: 0522-4010060

Fax: 0522 - 2625432

zo.lucknow[at]ucobank[dot]co[dot]in
Meerut

Tel: 0121-2622571

Fax: 0121-2622293

zo.meerut[at]ucobank[dot]co[dot]in
Mumbai

Tel: 022-40544302

Fax: 022-22821187

zo.mumbai[at]ucobank[dot]co[dot]in
Nagpur

Tel: 0712-2524990

Fax: 0712-2543963

zo.nagpur[at]ucobank[dot]co[dot]in
New Delhi

Tel: 011-23736132

Fax: 011- 2372-1345

zo.newdelhi[at]ucobank[dot]co[dot]in
Patna

Tel: 0612-6455555

Mobile: 08986460716

Fax: 0612-2220489

zo.patna[at]ucobank[dot]co[dot]in
Pune

Tel: 020 - 24210228

Fax: 020 -24210377

zo.pune[at]ucobank[dot]co[dot]in
Raipur

Tel: 0771-4233113

Fax: 0771-4233107

zo.raipur[at]ucobank[dot]co[dot]in
Ranchi

Tel: 0651-2330265

Fax: 0651-2330152

zo.ranchi[at]ucobank[dot]co[dot]in
Salt Lake

Tel: 033-44559111

Fax: 033-44559138

zo.saltlake[at]ucobank[dot]co[dot]in
Sambalpur

Tel: 0663-2541320

Fax- 0663-2541443

zo.sblpur[at]ucobank[dot]co[dot]in
Shimla

Tel: 0177-2622840

Fax: 0177-2625061

zo.shimla[at]ucobank[dot]co[dot]in
Surat

Tel: 0261-2794100

zo.surat[at]ucobank[dot]co[dot]in
Suri

Tel: 03462-255539

Fax: 03462-255539

zo.suri[at]ucobank[dot]co[dot]in
Varanasi

Tel: 0542-2220123/1923/1723

Fax: 0542-222312

zo.varanasi[at]ucobank[dot]co[dot]in

Complaint via Post

The customers can also write in to the corporate office address of UCO Bank for any grievance, clarification or queries:

UCO Bank Head Office,

10, B T M Sarani, Kolkata - 700 001

West Bengal, India

The customers can also write in to the Customer Complaints & Service Department of the bank at the following address.

2nd Floor Head Office 10,

B.T.M. Sarani Kolkata-700 001

Tel: (033) 4455-8060/7331

Fax: (033) 44557319

E-Mail: hopgr.calcutta[at]ucobank[dot]co[dot]in

Complaint in Person

A customer, if not satisfied with services of the branch or has a grievance can lodge a complaint in person at the branch by submitting a written letter to the Branch Manager and can obtain an acknowledgement. There is also a complaint box that is present in the Branch; the customer can drop his/her complaint in the same.

Grievance Redressal Procedure

The first step is that the customer can lodge a complaint through the website, on the phone, in person, by email or by post.

If the customer logs a complaint from the internet, the Branch Manager needs to revert to the same in 7 days from the date of receipt.

If the complaint is not solved satisfactorily, it will be escalated to the respective zonal office. The zonal office has 4 days to revert on the same or else the query gets escalated to the circle office.

The circle office will try to resolve this query also in 4 working days of receiving the query. If the query or complaint is not resolved to the customer’s satisfaction, the next step is that the same will get escalated to the Head Office.

The Head Office will take up the complaint on priority and solve it in 6 days of its receipt. All efforts will be made to resolve complaint within 21 days of receipt.

In case the customers are not satisfied with the handling of the complaint, the last resort is to contact the Assistant General Manager, Strategic Planning & GAD, Head Office at the following contact details:

Contact Number: 033-44557970 Fax No. 033-44557319

Email: hosp.cscell[at]ucobank[dot]co[dot]in

Any person aggrieved by the decision taken by the Bank may Appeal to Banking Ombudsman RBI, under whose jurisdiction the Branch operates, within 30 days of the date of receipt of communication of decision of the Bank.

Customer Grievances can also be sent on the following email address: hopgr.calcutta[at]ucobank[dot]co[dot]in

UCO Bank Car Loan Eligibility

Target Group
  • Salaried Group
  • Regular employee with minimum 6 months completed service.
  • Non-salaried Group
  • Established professionals and self employed, businessmen
  • Farmers and Agriculturists
  • Business Concerns
  • Corporates and Non Corporates
  • Ex-staff and Pensioners
  • NRIs
Income Criteria

Salaried Group

  • Minimum monthly take-home pay would be Rs.20000/- at all centres after all statutory deductions and existing loans liabilities + EMI of the proposed loan.
  • Maximum loan limit 36 times of Gross Monthly Income.

Non-salaried Borrower

  • Minimum Income criteria for Professionals & Self-employed Businessman would be Rs 5. 00 lac p.a in Metro Centres and Rs 4 lacs p.a in other centres as per ITR/ Assessment of ITR during the preceding year.
  • Maximum loan limit three times of average gross annual income for the last 2 years.

Farmers & Agriculturists

  • Minimum Gross Income of Rs. 4.00 lacs p.a. during the previous financial year.
  • Farmers having land holding in their own name.
  • Maximum loan limit: Three times of Annual Income of the previous financial year.

Business Concerns (Corporates & Non Corporates)

  • Business concern must be in profit for last 2 years and cash flow during the currency of loan must be sufficient enough to repay the proposed loan after satisfying all existing liabilities if any.

AgeMinimum age 21 years & Maximum age up to 70 years including repayment period.
Margin Requirements
  • New Car: 15% for new vehicle
  • Pre-used Car: 20% of Valuation in case of reputed certified car dealers for pre used cars. Vehicles up to 5 years old are eligible.
  • In other cases, 30% of Valuation by approved valuer or surveyor of any general insurance company, certified automobile engineer or IDV (Insured's Declared Value); whichever is lower, for pre-used cars. Vehicles up to 5 years old are eligible.

About UCO Bank

UCO Bank has its headquarters in Kolkatta. Every bank in India has a zonal office that has jurisdiction in the area and where they report to the Senior Executives ranging up to the rank of Deputy General Manager, depending on size of business and importance of location. UCO Bank has 42 zonal offices. The Zonal Offices report to 8 Circle Offices headed by General Managers and Senior Deputy General Managers.

UCO Bank has a country-wide, as well as overseas presence with a well diversified portfolio and a large client base in all branches under the Core Banking Solution (CBS) Branch that has representation in the top 100 centres in the country.

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