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State Bank of India Car Loan Customer Care

State Bank of India 24*7 customer care toll-free number for all general enquiries is 1800 425 3800 .

As far as car loans go, State Bank of India car loan is perhaps the quickest, cheapest, and most hassle-free loan available. SBI also has the lowest rate of interest and hence the lowest EMI. The loan is available for a period of up to 7 years. With SBI you can get not only a quick and convenient car loan, but also a seamless experience with respect to car loan customer care. Here are the details about the SBI car loan customer care.

State Bank of India Car Loan Customer Care Number
State Bank of India 24X7 Car Loan Customer Care Number

SBI 24X7 Car Loan Customer Care Toll Free Number

Sbi Car Loan Customer Care

State Bank of India Car Loan Customer Care has 24x7 toll free customer care number 1800 425 3800 that you can call at free of cost at any time of the day or night. Metros and other major cities have a dedicated help line number while other cities and towns have a national number that they can call. The IVR (Interactive Voice Response) will guide you to the right department and a customer care executive will help you with your query. Keep your loan id and other details at hand – both for verification and to resolve your complaint quickly.

Other Ways to connect the SBI Customer Care

  • SMS – If you prefer that you get a call back from customer care simply send the message UNHAPPY to 8008202020 and a representative will call you at the earliest possible time – usually within 24 hours.
  • Missed Call – You can also give a missed call to 09223488888 and a representative will get back to you quickly.
  • Visit SBI Branch – Walk into any branch of State Bank of India – they have the widest network of branches – to resolve you queries with respect to your car loan.
  • Reach out to SBI Customer Service Department – You can always send a good old fashioned letter – or email – to the customer service department of SBI. Here is the address if you prefer to write letters -

State Bank of India

Customer Service Department,

State Bank Bhavan, 16th Floor

Madam Cama Road,

Mumbai - 400 021

Online Assistance for Queries, Feedback or Complaints

You can visit the SBI website to resolve your car loan queries. There is a list of Frequently Asked Questions which you can read to see if your query is listed there. If not you can either send them an email or fill in the contact form leaving your comments, feedback, or query in the message.

State Bank of India Unique service “SBI Quick”

SBI offers a unique service called “SBI Quick” to all its customers. This is a mobile application which can be easily downloaded from Google Play on Android and Apple Store on iOS phones. You will need to register once with your mobile number. To do this SMS ‘REG’ followed by your 11 digit account number to 09223488888 (SMS charges may apply). Once you receive the conformatory SMS, you can avail most services via the app including resolving car loan queries.

About State Bank of India

With over 200 years of history in the banking industry, SBI is one of the largest commercial banks in India. It is a government owned public sector bank that provides banking and other financial services. It has over 14,000 branches with headquarters in Mumbai. It also has foreign branches in 36 countries. Among the other commercial banks in India SBI holds 20% of market share in deposits and loans.

Types of cars on which SBI car loan is provided

SBI offers you up to 90% of the on-road price for a variety of new and used cars and models like -

  • Passenger cars
  • Small cars
  • Sedans
  • Multi Utility Vehicles
  • Sport Utility Vehicles

Salient Features of State Bank of India Car LoanSalient Features of State Bank of India Car Loan

  • Repayment Tenure - Repayment tenure is 12 to 84 months – a minimum of 1 year and a maximum of 7 years.
  • Interest calculation - The interest is calculated on daily Reducing Balance
  • Financing on “On-Road price” - SBI offers you up to 90% of the on the road price which includes registration, insurance, and extended warranty of your car. It also includes the AMC (Annual Maintenance Contract) cost for your vehicle as well as any accessories you wish to purchase.
  • No Charges on Pre-payment - There are no charges or penal interest for pre-payment charges or foreclosure. It has flexibility of payment of EMI anytime during the month SBI does not charge any fee for prepayment or foreclosure. You can select the due date for your EMI.
  • Finance reimbursement - In case you have already invested in your new car but still wish to avail loan after purchase as long as the car has not been on the road for more than 3 months, SBI will reimburse you the price of the new car as loan. This is only possible under the New Car Financing scheme.

State Bank of India car loan eligibility

SBI car loan can be availed by any individuals aged 21 to 65 years and belonging to one of the following categories –

CategoryIncome CriteriaMaximum Loan Amount
Salaried Individual- It includes employees of central/state government, employees of private or public undertakingNet Annual Income of the applicant or co-applicant must not be less than Rs. 2,50,000Loan amount can be 48 times of the present net monthly income
Non-Salaried-It includes professional, businessmen, partnership firmsNet Profit or Gross Taxable Income should not be less than Rs. 4,00,000 p.a4 times Net Profit or Gross Taxable income as per ITR after adding back depreciation and repayment of all existing loans
Individuals engaged in agricultural and allied activitiesNet Annual income of applicant and/or co applicant together should not be less than of Rs. 4,00,000/-3 times of Net Annual Income

Why should I select SBI for my car loan?

SBI holds an edge over other lenders for car loan because of the following features -

  • Loan is available for both new cars and the old cars (the used car should not be older than 5 years)
  • Interest is levied on daily reducing balance method – this means that every time you pay an EMI, your loan interest gets reduced for each day of repayment of the principal component during the month.
  • You can include your spouse’s income at the time of computation of eligibility and other aspects of the loan. Your spouse will be a co-borrower under the loan contract.
  • Loan prepayment is without any penalty
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