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4th Floor Sudhama, 36 Vijayaraghava Road,T Nagar, Chennai, Tamil Nadu 600017
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Syndicate Bank 24*7 customer care toll-free number for all general enquiries is 1800-225-092 / 1800-425-0585.
The Indian banking industry has evolved tremendously and in this technologically advanced world, banks have upgraded themselves to the modern ways of banking and communication techniques. This is hugely advantageous to customers as it enables them to get quicker responses and easily accessible information or redressal to their grievances or complaints. Banks have realized the importance of keeping their communication channels available anytime and anywhere at the same time simple, accurate and reliable Syndicate Bank Car Loan.
About Syndicate Car Loan Customer Care
Syndicate bank customer care service is a combination of toll free numbers available 24x7 and other channels like email and the age old trusted postal service. The bank has separate customer care channels depending on the query or the requirement of the customer and the product or service relating to which customer requires assistance. Given below are details of all the customer care portals of the bank available to the customers.
The toll free numbers of the bank for general as well as specific queries are highlighted here.
080 – 2207 3835 (for disputes)
080– 2207 3888 (POS – for merchants only)
The bank also has a separate NRI division taking care of all the queries and issues of the NRI customers. The contact details for the same are,
Treasury and International Banking Department
Maker towers ‘F’
Mumbai – 400005
Mobile banking facility is also available for the customers of the bank for quick and hassle free services and transactions to be done on the move. Some of the facilities available through mobile banking app are transfer of funds using IMPS/ within the bank, balance enquiry, mini statement, Aadhaar Seeding, Cheque book requisition request, value added services and bill payments, etc.
The bank also has an Internet Banking facility to facilitate the customers to carry out the necessary banking transactions without the need to physically visit the bank’s branch. However, in case of any help or assistance with regards to the internet banking, customer can contact the bank in the following manner,
Customer Facilitation Centre for Syndicate Bank
Electronic Payments and Settlement Office (EPSO)
Syndicate Bank Building,
#26, Sir P. M. Road,
Fort, Mumbai – 400001
Telephone – 022 22653157/ 58
Email - epso[at]syndicatebank[dot]co[dot]in
Apart from the above customer care channels, the bank also has a virtual assistant feature ASK SYNDI available at the bank’s website. Customers can chat with the virtual assistant Dhee.AI in either English or Hindi as they may prefer and get answers to their routine queries.
The car loan offered by Syndicate Bank is among the most sought after loans in the market for being at competitive rates and easy documentation and processing. The bank has revised its loan offers under personal banking for purchase of new cars as well as two wheelers. The car loan of the bank is called ‘Synd Vahan’. The eligible applicants for this loan are individuals, proprietary concerns, partnership firms, Trusts, Societies, other legal entities (except HUFs and Directors/employees of The Corporates).
Following are some of the details of Synd Vahan loans offered by the bank.
Rs. 2,00,000 p.a.
Rs. 50,000 p.a.
Amount of loan that can be sanctioned
85% of On-Road price+ Rs. 10,000 for accessories, or,
3 times of Gross Annual Income
85% of On-Road price+ Rs. 500 for accessories, or,
12 times of Gross Salary
Rate of interest
Non Salaried Class & Salaried class where salary is not credited to the bank - One year MCLR + 0.75%
II) Salaried Class where salary credited to the bank and a minimum credit score of 700 -
One year MCLR + 0.50%
One year MCLR +2.10%
84 Months (7 years)
60 Months (5 years)
The details of document required, processing charges charged on the processing of the loan application, any other specifications/requirements with respect to the eligibility of the applicant in applying for the loans are available at the bank’s website or by contacting the customer care service or visiting the nearest branch of the bank.
The grievance redressal process of the bank is detailed below:
Deputy General Manager,
Business Strategy & Planning Department
Syndicate Bank Building
2nd Cross, Gandhinagar,
Bengaluru – 560009
Telephone – 080 22260281
The Internal Ombudsman can also be approached by the customers to get a resolution at the following address.
Directorate of Public Grievances,
Government of India
Syndicate Bank originally known as Canara Industrial and Banking Syndicate Limited came into being in the year 1925 and has over 4000 branches across the country an Overseas Branch office in London, UK.
1. What is the customer care email address for the general queries?
The customer care email id for general queries is Syndcare[at]syndicatebank[dot]co[dot]in
2. What are the toll free numbers of Syndicate Bank?
The toll free numbers that the customers can use to contact the bank is
3. What are the processing charges for Synd Vahan loans offered by the bank?
the processing charges on the car loans of the bank are detailed here,
4. Does the bank have any other charges on the car loans of the bank?
The bank charges documentation charges and inspection charges other than processing charges on the car loans offered by the bank.
5. What is the security requirement on the car loans of the bank?
The bank has lien on the vehicle purchased out of the loan and is subject to hypothecation in the event of non-repayment of loan.
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