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A Complete Guide On UTIITSL PAN – What, How & Where Of PAN Card

UTIITSL, or UTI Infrastructure and Technology Services Limited, was founded in 1993 to provide services to UTI scheme investors. It is a government entity that offers technology and outsourcing services to the Indian financial and government sectors. It is one of India's largest financial services providers and has four regional offices and 75 branches across the country.

The company provides services to both individuals and businesses. The Income Tax Department of India has entrusted UTIITSL with managing the entire PAN application process, including PAN delivery to the customer. Before the establishment of NSDL, UTIITSL used to be the primary authority for PAN issuance.

What Are The Services Offered By UTIITSL?

Mutual Fund Registrar and Transfer Services

Sales and Application Processing entails services such as application and document analysis, as well as data integrity and folio number allocation.

After-Sales Services - This service handles any changes in address, bank details, repurchase, duplicate certificate issuance, unit share transfer, death claim certificate, and Demat requests.

Income Distribution Warrant - This is concerned with the issuance of warrants, including duplicate warrants.

Reconciliation of paid warrants - Provides services such as collecting paid instruments from banks, reporting paid warrants, bank reconciliation, and other services related to reconciliation of paid warrants.

Management Information System Reports - All Management Information System Reports-related services.

Company Registrar and Transfer Agent Service

Share transfer agents provide services such as transfer request processing, record maintenance, shareholder services, bonus share issuance, and other share transfer services.

Other services - Other services offered under this section include payroll processing, portfolio management, financial product distribution, and insurance services.

UTIITSL's PAN Services

PAN Card is one of the important and popular services provided by UTIITSL. The Income Tax Department has entrusted UTIITSL with providing PAN services to Indian residents and foreign citizens.

The PAN services provided by UTIITSL are listed below -

  • Application for a PAN card
  • Submit request for pan changes or corrections
  • card Tracking & Verification
  • PAN center specific details

Process For Applying For A New PAN Card Through The UTIITSL Portal

New PAN applications by Indian citizens are done through Form 49A. NRIs and foreign nationals should use form 49AA. Here is a step by step guideline on how to apply for a PAN card on the UTIITSL Portal –

1. Applicants can fill out their new PAN application online at UTIITSL's website by going to the "Menu" options, clicking on "Services," and then selecting "Apply."

2. The form 49A should be filled out carefully, following the instructions on the UTIITSL website.

3. After completing the form, applicants should click "Validation." The completed form is now visible on the screen for verification of the data entered.

4. Submit the form after thorough verification and then click the "Make Payment" button.

5. Applicants are directed to either Billdesk or PayU India to select a payment gateway. Applicants can select whichever option is supported by their card issuing bank.

6. Applicants can then attempt to pay using one of the following methods:

  • Netbanking
  • Debit Card - Visa/Mastercard
  • Credit Card - Visa/Mastercard
  • Cash Card

7. Depending on whether or not the payment was successful, the applicant may receive a 'success' or 'failure' message.

8. If the payment is a "failure," the system will return to the filled-out form, and applicants can choose whether to cancel or resubmit the application.

9. If the payment is a "success," a system-generated message will be displayed on the screen.

10. Following a successful payment, the applicant should select "Save" or "Print Form" to obtain a printout of the completed form.

11. After printing the form, the applicant must attach two passport-sized photos measuring 3.5cm x 2.5cm to the boxes provided.

12. The applicant should sign in three different places on the printed form:

  • Across the left-hand box, across the attached photo.
  • The right-hand box is below the photo.
  • On page 2, in the space provided, at the bottom right-hand box.

13. With the duly signed form, the applicant should attach all required documents such as identity proof, address proof, and a certificate proving the date of birth. Check that the information in the documents corresponds to the information in the form.

14. Check that you have all of the necessary papers in order, including one PAN application form that has been duly filled out, affixed with your photo, and signed, as well as the endorsement of "payment confirmation." Along with three pieces of supporting documentation.

15. To have their application processed and receive their PAN card, applicants should mail the entire set of completed PAN application forms to the nearest UTIITSL office.


1. Can I download my PAN card from the UTIITSL website?

Yes, on the UTIITSL home page, you have the option ‘Download e-PAN’ that allows you to download your PAN.

2. Can I use the UTIITSL portal to make changes to my PAN card?

Yes, you can apply for a new PAN as well as submit changes requests to your existing PAN.

3. What should I do if my PAN card is misplaced?

If you lose your Pan card, you can request a duplicate online by visiting the UTIITSL's official website and completing form 49A for citizens and 49AA for foreigners. The Pan card will be issued within 45 days of making an online payment. The PAN card is valid in perpetuity.

4. How does one apply for a PAN via UTIITSL?

PAN can be obtained through UTIITSL by downloading the application form from the official website of UTIITSL, submitting the form along with the required documents, and making payment online.

5. How do I locate an IT PAN Service Center?

The location of IT PAN Service Centers in any city can be obtained from the local Income Tax Office, any UTIITSL office in that city, or from the Income Tax Department's website.

6. What services do these IT PAN Service Centers offer?

IT PAN Service Centers will provide new PAN application forms (Forms 49A and 49AA), assist applicants in filling out the forms, collect completed forms, and issue acknowledgement slips. After receiving a PAN from the Income Tax Department, UTIITSL will print and deliver the PAN card to the applicant.

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