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Introduction

Citibank is a very well known bank in India catering to national and international customers. The net banking services of the bank are available free of charge for customers and customers can access them any day and at any time. Given below are the details of the net banking facility of the bank.

What is net banking?

Citibank Net Banking

Net banking is the common name used for internet banking services provided by the bank. These services are available for all its customers having an active savings account or current account or any other account held by the customers as per the guidelines of the bank. The customers have to register for the net bank services of the bank to get the benefits of anywhere and anytime banking.

How to register for net banking of Citibank?

The net banking services of Citibank as mentioned above are available to only registered users of the bank. The registration process for net banking can be done through either online or offline mode. The details of these modes are mentioned below.

Offline mode

The offline mode of the registration for Citibank net banking is by visiting the nearest branch of the bank. Account-holders can collect the internet banking from the branch office and submit it after duly filling and signing the same. They can also take the help of the branch executives to fill the form if they face any difficulty for the same or have any issues or doubts in this regard. After submitting the form, the details provided will be verified and the account holder will be given the sanction of internet banking services if all the details are found to be correct. The user id and password will be sent to the account holder at their address through registered post. After receiving these credentials, the users can log in to their net banking account and avail the various facilities offered by the bank without any hassles.

Online mode

The online mode of registering for net banking services requires the account holders to visit the website of the bank to register for the net banking services. The process for online registration of net banking services of the bank is very simple and can be done easily from anywhere and at any time as per the convenience of the account holder. The detailed steps for the same are mentioned below.

  • The first step is to visit the website of the bank
  • Next step is to click on the following link Home>>Online Services>>Internet Banking
  • After clicking on the above link, the account holders will have to click on ‘Login Now’ to proceed.
  • This will take the users to a new page where they will be required to select ‘First Time users? Register’ for first-time registration.
  • This will again redirect the users to a new page where they will have to fill out the following details,
    • Product Information
    • 16 digit ATM/ Debit card number
    • CVV number on the card
    • Date of Birth
    • Agree to the terms and conditions by checking the box for the same and clicking on ‘proceed’.
    • An OTP will be sent to the registered mobile number of the account holder. 
  • The next step is to authenticate the account information 
  • The account holder will have to select the User id after the above step 
  • After selecting the user id, the next step is to choose a Pin that will be used to log in to the net banking account.
  • After completing the above process, the account holders can log in to their net banking account using the credentials from the above steps.

What are the features and benefits of Citibank net banking?

Citibank net banking provides the ease of anywhere and anytime banking to the account holder. There are several banking services and transactions that can be carried out usi9ng the net banking services of the bank. Some of such features and benefits of Citibank net banking are mentioned below.

Monitoring the account 

The various services offered through net banking under this category are,

  • View transactions 
  • View the detailed statement for the past 28 months
  • Link multiple accounts to a single login
  • Get the benefit of a Spend Analyser to track your spend pattern

Managing the account

The services available under this category are,

  • Account-holders can get the user id and password to access the account easily
  • Account-holders can change the mailing address, phone numbers and email id multiple times
  • Another benefit is to sign-up for eStatements
  • Facility to view or edit the standing instructions 
  • Re-order cheque books
  • Get the answer to any queries through the ‘Ask me’ tool available 24x7

Operating your account

The various services provided under this category are,

  • Order a demand draft
  • Transfer funds through nay if the net banking modes (NEFT/ RTGS/ IMPS)
  • Pay utility bills through Citibank net banking 
  • Access personal loan details, pay home loan instalments
  • view, buy or sell mutual funds
  • Open or close any deposits through net banking

FAQs - Citibank net banking

1. What are the charges for the net banking services of Citibank?

A. the net banking services of Citibank are available free of charge for the account holders.

2. Is the funds transfer through net banking chargeable?

A. No. Citibank provides inwards and outwards funds transfer without any charge, i.e. free of cost.

3. Can the user change the password to a net banking account multiple times?

A. Yes. The user can change the password to their net banking account multiple times without any limit in this regard. It’s highly recommended that you change the password frequently, to ensure the safety of your account.

4. Is funds transfer through Citibank net banking services available 24x7?

A. Yes. Funds transfer through Citibank net banking can be done throughout the day and is available 24x7 without any charge.

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