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Introduction

Andhra Bank is one of the oldest banks of the country having a huge customer base. The bank offers a variety of products and services to its customers like savings schemes (including Government savings schemes), credit cards, loans, debit cards corporate financing, insurance, internet banking, and mobile banking as well as products and services catering specifically to national and international customers.

Internet banking is among the most common and the most crucial service offered by any bank in today’s modern world. The start of internet banking has practically brought the whole bank at the customer’s home or office where he/she can carry out their banking transactions without any unnecessary wastage of time and energy that would have been otherwise spent in the long bank queues with token numbers.

This service is available free of charge to all its existing retail and corporate customers. The user will require a unique user id and a corresponding password set by them to access the net banking facility of the bank and avail its benefits.

How to register and login to Andhra Bank Net Banking

Andhra Bank Net Banking

The registration process for retail and corporate customers is more or less the same. The user can log in to the Andhra bank net banking by firstly clicking on the website of the bank.

The link from personal banking takes the user to the link to register for internet banking for the first time or new users and a similar link in the corporate banking section takes the corporate users for registering to the net banking facility.

The user will be asked the following details which need to be duly filled to register for the net banking facility of the bank.

  • Customer Id
  • Access type (transaction Access/View Access)
  • The mobile number that is registered with the bank
  • The user may also check on the box which asks if the user has a valid and active Andhra Bank ATM Card
  • The user will then have to enter the verification code that is displayed on the screen and click on continue.
  • The user will then be able to generate a net banking PIN.
  • The net banking account of the user will then be created and the user id and the PIN generated can be used in order to login to the user’s net banking account.
  • The login process of net banking is also fairly simple. 
  • The user can log in to the net banking facility of the bank by clicking on the ‘Internet banking Login” link available on the right-hand corner of the website among other shortcuts.
  • The retail customers or corporate customers can click on the respective links available under the above link.
  • The user will have to submit the user id and the password generated from the above process.
  • The verification code also has to be entered that is displayed on the screen to authenticate the login process.
  • After entering all the details required the customer has to click on ‘login’.
  • Upon verification of all the details of the user will be given access to the net banking facility of the bank.

Features and Services offered by Andhra Banking Net banking

The retail and corporate users can get various benefits and services through their net banking account. Some of the examples of such benefits are highlighted here.

Retail Customers 

  • Users get the benefit of easy access to their accounts with the bank and can view/download or print the account statements as of and when required by them as well as get the same on their registered emails.
  • The transfers or receipt of funds within the bank or outside the bank can also be easily effected via NEFT/RTGS/IMPS mode offered by the bank without any hassles.
  • The user can also make many timely payments like tax payments (direct or indirect), recharge (DTH, Mobiles, etc.), utility payments (gas, electricity, water) without any delays or set up auto-debit as and when required in case of regular payments.
  • The user can also avail of the net banking facility for any online shopping, leisure expenses like travel, hotel bookings, railway or airline tickets, etc.
  • The user can link the various accounts held by him/her with the bank like FDs, RDs, Insurance, loans, etc. to the single login of the user.
  • The user can also view their Demat accounts or holdings details through their net banking account.
  • The user is also allowed to open various term deposits and ODs linked to their accounts as part of the recently added features to the Andhra bank Net Banking.

Corporate Customers

  • Corporates get a lot of benefits from the net banking accounts like easy and timely payments to the vendors as well as salary disbursements to their employees without any delays or additional penalties on delays.
  • The users can now also download Bulk  Conversion Utility for easy processing of bulk NEFT/RTGS and within bank facility
  • The users are also allowed to make scheduled payments or regular payments set up by auto-debits from the corporate accounts as well as make tax payments to various government authorities.
  • Corporate customers are also allowed to open online term deposits via their net banking accounts.
  • They also get the benefit of opening an OD against such term deposits through net banking.
  • The bank also allows corporate customers to link their GSTN to their customer ID through net banking.
  • Net banking account also enables easy access to the account statement for transparency and audit purposes.

Andhra Bank Net Banking Customer Care

Andhra Bank has a dedicated customer care service to provide any kind of assistance that may be required by the customers with respect to the net banking services of the bank. Customers can contact the bank through the following channels and get their queries or concerns resolved.

  • Toll-free number – 1800 425 1515
  • Non-toll free number - 040 23234313, 23252000 Extn: 2422, 2577 (available between 10 am to 5 pm Monday to Saturday (except 2nd and 4th Saturday)
  • Email - customerser[at]andhrabank[dot]co[dot]in

`Postal address (Head Office) – General Manager

       Nodal Officer for Customer Service

       Andhra Bank

       Dr. Pattabhi Bhavan

       5-9-11, Saifabad

       Hyderabad – 500004. Telangana

FAQs

1. What is the prerequisite for opening a net banking account with the bank?

The net banking account can be opened by all the existing customers of the bank so the pre-requisite for opening a net banking account with Andhra Bank is having a savings/current account with any of the branches of the bank.

2. Will the user be required to generate a new user id and password for their Andhra Bank net banking account post its merger with Union Bank of India and Corporation Bank?

The existing net banking account holders of the bank can continue with the same user id and password even after its merger with Union bank of India and Corporation Bank.

3. Can a person open a Demat account via net banking?

Andhra Bank Net Banking now allows the user to open Demat accounts and manage them though the bank’s net banking portal.

4. How much time does it take to update a beneficiary to the net banking account?

The user can add a beneficiary to his/her net banking account authenticating it via an OTP to the registered mobile number which can be activated within 3 hours of adding the new beneficiary to the net banking account.

5. What is the cut off time for remittance through NEFT?

The cut off timings for transfer of funds through NEFT is stated below.

  • Monday to Saturday 8am -7pm
  • The NEFT facility of the bank is available on all days throughout the year except on 2nd and 4th Saturday of the month, Sundays and National Holidays.

Customer Reviews

4 / 5 (11 Reviews)
6 Jan 2021

very usefull,informative and simple.

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